Pacific Care and Rehabilitation

Nursing Home · Hoquiam, WA

CMS overall rating 5/5 For profit - Corporation

CMS certification number505081

Contact & location

3035 Cherry Street
Hoquiam, WA 98550
Grays Harbor County
Phone
(360) 532-7882
ZIP code
98550 – all care providers

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Facility details

Certified beds
72
Residents per day
65.4 (91% occupied)
Ownership
For profit - Corporation
Legal name
Hoquiam Healthcare, INC.
Chain
The Ensign Group (342 facilities, avg 3.2★)
Medicare certified since
May 8, 1972
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.2
Health inspections★★★★★ 5/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.6
Quality measures★★★★★ 5/5
State avg 4.0
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.01 (state 4.37 · U.S. 3.86)
Registered nurses (RN)
0.70 (state 0.94 · U.S. 0.69)
Licensed practical nurses
1.02 (state 0.77 · U.S. 0.86)
Nurse aides
2.29 (state 2.66 · U.S. 2.32)
Weekend total
3.49 (state 3.81 · U.S. 3.42)
Nursing staff turnover
40.5 (state 45.1 · U.S. 45.8)%
RN turnover
27.3 (state 45.4 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
May 23, 2025
Health deficiencies (last cycle)
4.0 (state 16.1 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
12 health · 14 fire safety
DateCitationSeverityStatus
2025-05-23 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-20
2025-05-23 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-20
2025-05-23 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-20
2025-05-23 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-20
2024-08-28 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-20
2024-04-04 Assist a resident in gaining access to vision and hearing services.
F0685 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-26
2024-04-04 Provide or obtain dental services for each resident.
F0791 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-26
2023-05-08 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-01
2023-05-08 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-01
2023-05-08 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-01
2023-05-08 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-01
2023-05-08 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-01

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Burnam, Soon (individual)Administrator · NOT APPLICABLE
Caretrust GP LLC (organization)Administrator · NOT APPLICABLE
Caretrust Reit INC (organization)Administrator · NOT APPLICABLE
Cheney, Mark (individual)Administrator · NOT APPLICABLE
Cherry Health Holdings LLC (organization)Administrator · NOT APPLICABLE
Chheda, Neel (individual)Administrator · NOT APPLICABLE
CTR Partnership LP (organization)Administrator · NOT APPLICABLE
Ensign Services INC (organization)Administrator · NOT APPLICABLE
Burnam, Soon (individual)Corporate Officer · NOT APPLICABLE
Farnsworth, Stephen (individual)Corporate Officer · NOT APPLICABLE
Keetch, Chad (individual)Corporate Officer · NOT APPLICABLE
Ross, Steve (individual)Corporate Officer · NOT APPLICABLE
Sato, Ami (individual)Corporate Officer · NOT APPLICABLE
Port, Barry (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Cheney, Mark (individual)Managing Control - Governing Body · NOT APPLICABLE
Chheda, Neel (individual)Managing Control - Governing Body · NOT APPLICABLE
Cheney, Mark (individual)Operational/managerial Control · NOT APPLICABLE
Chheda, Neel (individual)Operational/managerial Control · NOT APPLICABLE
CMG Cit Acquisition, LLC (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Pacific Care and Rehabilitation?

Pacific Care and Rehabilitation has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Washington.

How many beds does Pacific Care and Rehabilitation have?

It has 72 certified beds and cares for about 65 residents per day.

Has Pacific Care and Rehabilitation been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Pacific Care and Rehabilitation?

It is part of The Ensign Group and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Pacific Care and Rehabilitation?

(360) 532-7882. The facility is located at 3035 Cherry Street, Hoquiam, WA 98550.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.