Panorama City Conv & Rehab CTR

Nursing Home · Lacey, WA

CMS overall rating 5/5 Non profit - Corporation

CMS certification number505059

Contact & location

1600 Sleater Kinney Road SE
Lacey, WA 98503
Thurston County
Phone
(360) 456-0111
ZIP code
98503 – all care providers

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Facility details

Certified beds
155
Residents per day
116.0 (75% occupied)
Ownership
Non profit - Corporation
Legal name
Panorama
Medicare certified since
January 1, 1967
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.2
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.6
Quality measures★★★★★ 5/5
State avg 4.0
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.07 (state 4.37 · U.S. 3.86)
Registered nurses (RN)
0.91 (state 0.94 · U.S. 0.69)
Licensed practical nurses
0.94 (state 0.77 · U.S. 0.86)
Nurse aides
3.22 (state 2.66 · U.S. 2.32)
Weekend total
4.19 (state 3.81 · U.S. 3.42)
Nursing staff turnover
28.9 (state 45.1 · U.S. 45.8)%
RN turnover
21.7 (state 45.4 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
January 27, 2026
Health deficiencies (last cycle)
5.0 (state 16.1 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
25 health · 6 fire safety · includes actual harm
DateCitationSeverityStatus
2026-01-27 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2026-02-25
2026-01-27 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-02-25
2026-01-27 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-02-25
2026-01-27 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-02-25
2026-01-27 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-02-25
2025-07-18 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-14
2025-07-18 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-14
2025-05-12 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-06-13
2025-01-17 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-14
2025-01-17 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-14
2024-10-15 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-11-22
2024-10-15 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-11-22
2024-10-15 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-22
2024-10-15 Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F0694 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-22
2024-10-15 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-22
2024-06-11 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2024-07-05
2024-06-11 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-05
2023-11-13 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-12-22
2023-11-13 Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
F0849 · Administration Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-12-22
2023-11-13 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-22
2023-11-13 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-22
2023-11-13 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-22
2023-11-13 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-22
2023-11-13 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-22
2023-11-13 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-22

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $42,904 in fines.

DateTypeAmount
2026-01-27Fine$31,714
2025-05-12Fine$11,190

Ownership & management

NameRoleSince
Flemming, Stanley (individual)Administrator · NOT APPLICABLE
Wilkerson, Dennis (individual)Administrator · NOT APPLICABLE
Gavin, William (individual)Corporate Director · NOT APPLICABLE
Goldberg, Frederick (individual)Corporate Director · NOT APPLICABLE
Hedden, Dale (individual)Corporate Director · NOT APPLICABLE
Jensen, Daryl (individual)Corporate Director · NOT APPLICABLE
Madden, Kathryn (individual)Corporate Director · NOT APPLICABLE
Mah, Douglas (individual)Corporate Director · NOT APPLICABLE
Mason, Nancy (individual)Corporate Director · NOT APPLICABLE
Murphy, Judy (individual)Corporate Director · NOT APPLICABLE
Murry, Matthew (individual)Corporate Officer · NOT APPLICABLE
Strader, Charles (individual)Corporate Officer · NOT APPLICABLE
Flemming, Stanley (individual)Direct Ownership Interest · NOT APPLICABLE
Wilkerson, Dennis (individual)Direct Ownership Interest · NOT APPLICABLE
Gavin, William (individual)Managing Control - Governing Body · NOT APPLICABLE
Goldberg, Frederick (individual)Managing Control - Governing Body · NOT APPLICABLE
Hedden, Dale (individual)Managing Control - Governing Body · NOT APPLICABLE
Jensen, Daryl (individual)Managing Control - Governing Body · NOT APPLICABLE
Madden, Kathryn (individual)Managing Control - Governing Body · NOT APPLICABLE
Mah, Douglas (individual)Managing Control - Governing Body · NOT APPLICABLE
Mason, Nancy (individual)Managing Control - Governing Body · NOT APPLICABLE
Murphy, Judy (individual)Managing Control - Governing Body · NOT APPLICABLE
Flemming, Stanley (individual)Operational/managerial Control · NOT APPLICABLE
Strader, Charles (individual)Operational/managerial Control · NOT APPLICABLE
Wilkerson, Dennis (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Panorama City Conv & Rehab CTR?

Panorama City Conv & Rehab CTR has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Washington.

How many beds does Panorama City Conv & Rehab CTR have?

It has 155 certified beds and cares for about 116 residents per day.

Has Panorama City Conv & Rehab CTR been fined?

Yes. CMS lists 2 penalties totaling $42,904 in the last three years.

What is the phone number of Panorama City Conv & Rehab CTR?

(360) 456-0111. The facility is located at 1600 Sleater Kinney Road SE, Lacey, WA 98503.

Other nursing homes in Lacey

Compare all nursing homes in Lacey, WA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.