Rockwood South Hill

Nursing Home · Spokane, WA

CMS overall rating 2/5 Non profit - Corporation

CMS certification number505033

Contact & location

East 2903 25Th Avenue
Spokane, WA 99223
Spokane County
Phone
(509) 536-6650
ZIP code
99223 – all care providers

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Facility details

Certified beds
45
Residents per day
34.6 (77% occupied)
Ownership
Non profit - Corporation
Legal name
Spokane United Methodist Homes
Medicare certified since
January 1, 1967
Participates in
Medicare
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.2
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.6
Quality measures★★★★★ 3/5
State avg 4.0
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.83 (state 4.37 · U.S. 3.86)
Registered nurses (RN)
1.57 (state 0.94 · U.S. 0.69)
Licensed practical nurses
0.36 (state 0.77 · U.S. 0.86)
Nurse aides
2.89 (state 2.66 · U.S. 2.32)
Weekend total
4.26 (state 3.81 · U.S. 3.42)
Nursing staff turnover
—
RN turnover
—

Inspections

Last standard inspection
March 23, 2026
Health deficiencies (last cycle)
13.0 (state 16.1 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
46 health · 34 fire safety
DateCitationSeverityStatus
2026-03-23 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-05-07
2026-03-23 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-06-23
2026-03-23 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-05-07
2026-03-23 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-05-07
2026-03-23 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-05-07
2026-03-23 Ensure that residents are fully informed and understand their health status, care and treatments.
F0552 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-07
2026-03-23 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-07
2026-03-23 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-07
2026-03-23 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-07
2026-03-23 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-07
2026-03-23 Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
F0847 · Administration Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-23
2026-03-23 Make sure that a working call system is available in each resident's bathroom and bathing area.
F0919 · Environmental Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-07
2026-03-23 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-07
2024-12-09 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-01-15
2024-12-09 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-01-15
2024-12-09 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-01-15
2024-12-09 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-15
2024-12-09 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-15
2024-12-09 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-15
2024-12-09 Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
F0622 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-15
2024-12-09 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-15
2024-12-09 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-15
2024-12-09 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-15
2024-12-09 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-15
2024-12-09 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-15
2024-12-09 Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
F0678 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-15
2024-12-09 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-15
2024-12-09 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-15
2024-12-09 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-15
2024-12-09 Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
F0710 · Nursing and Physician Services Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-15
2024-12-09 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-15
2024-12-09 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-15
2024-12-09 Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
F0802 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-15
2024-12-09 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-15
2023-10-16 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-01
2023-08-03 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-09-12
2023-08-03 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-09-12
2023-08-03 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-12
2023-08-03 Assess the resident when there is a significant change in condition
F0637 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-12
2023-08-03 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-12
2023-08-03 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-12
2023-08-03 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-12
2023-08-03 Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
F0710 · Nursing and Physician Services Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-12
2023-08-03 Ensure that the resident and his/her doctor meet face-to-face at all required visits.
F0712 · Nursing and Physician Services Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-12
2023-08-03 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-12
2023-08-03 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-12

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Bishop, Leigh (individual)Administrator · NOT APPLICABLE
Deboise, Daniel (individual)Administrator · NOT APPLICABLE
Inpatient Consultants of California INC (organization)Administrator · NOT APPLICABLE
Wells, Charles (individual)Administrator · NOT APPLICABLE
Bafus, Chris (individual)Corporate Director · NOT APPLICABLE
Barber, John (individual)Corporate Director · NOT APPLICABLE
Block, Jonell (individual)Corporate Director · NOT APPLICABLE
Bornhoft, Elizabeth (individual)Corporate Director · NOT APPLICABLE
Conaty, Patricia (individual)Corporate Director · NOT APPLICABLE
De Imus, Carlos (individual)Corporate Director · NOT APPLICABLE
Demott, Andrew (individual)Corporate Director · NOT APPLICABLE
Denholm, William (individual)Corporate Director · NOT APPLICABLE
Droppers, James (individual)Corporate Director · NOT APPLICABLE
Itskos, Demitri (individual)Corporate Director · NOT APPLICABLE
Johnson, Tom (individual)Corporate Director · NOT APPLICABLE
Koszczewski, Catherine (individual)Corporate Director · NOT APPLICABLE
Miranda, Sheila (individual)Corporate Director · NOT APPLICABLE
Thomas, Patrick (individual)Corporate Director · NOT APPLICABLE
Wells, Charles (individual)Corporate Director · NOT APPLICABLE
Wetmore, David (individual)Corporate Director · NOT APPLICABLE
Gorton, Andrew (individual)Corporate Officer · NOT APPLICABLE
Maxwell, James (individual)Corporate Officer · NOT APPLICABLE
Wells, Charles (individual)Corporate Officer · NOT APPLICABLE
Collette, Stephen (individual)Managing Control - Governing Body · NOT APPLICABLE
Bishop, Leigh (individual)Operational/managerial Control · NOT APPLICABLE
Deboise, Daniel (individual)Operational/managerial Control · NOT APPLICABLE
Inpatient Consultants of California INC (organization)Operational/managerial Control · NOT APPLICABLE
Long, Debra (individual)Operational/managerial Control · NOT APPLICABLE
Maxwell, James (individual)Operational/managerial Control · NOT APPLICABLE
Wells, Charles (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Rockwood South Hill?

Rockwood South Hill has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Washington.

How many beds does Rockwood South Hill have?

It has 45 certified beds and cares for about 35 residents per day.

Has Rockwood South Hill been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Rockwood South Hill?

(509) 536-6650. The facility is located at East 2903 25Th Avenue, Spokane, WA 99223.

Other nursing homes in Spokane

Compare all nursing homes in Spokane, WA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.