Norton Community Hospital SNF Unit
Nursing Home · Norton, VA
CMS certification number495374
Contact & location
100 15Th ST NWNorton, VA 24273
Wise County
- Phone
- (276) 679-9100
- ZIP code
- 24273 – all care providers
Facility details
- Certified beds
- 44
- Residents per day
- 7.6 (17% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Wellmont Health System
- Medicare certified since
- April 1, 2004
- Participates in
- Medicare and Medicaid
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 7.23 (state 3.76 · U.S. 3.86)
- Registered nurses (RN)
- 4.23 (state 0.69 · U.S. 0.69)
- Licensed practical nurses
- 0.48 (state 1.00 · U.S. 0.86)
- Nurse aides
- 2.52 (state 2.07 · U.S. 2.32)
- Weekend total
- 6.33 (state 3.29 · U.S. 3.42)
- Nursing staff turnover
- 11.8 (state 48.1 · U.S. 45.8)%
- RN turnover
- 0.0 (state 48.2 · U.S. 42.9)%
Inspections
- Last standard inspection
- February 12, 2026
- Health deficiencies (last cycle)
- 6.0 (state 14.5 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 21 health · 5 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-02-12 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887 · Infection Control Deficiencies |
G Actual harm |
Corrected 2026-02-25 |
| 2026-02-12 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-13 |
| 2026-02-12 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. F0640 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-13 |
| 2026-02-12 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-13 |
| 2026-02-12 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-16 |
| 2026-02-12 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-25 |
| 2021-04-29 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2021-06-18 |
| 2021-04-29 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-06-18 |
| 2021-04-29 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-06-18 |
| 2021-04-29 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-06-18 |
| 2021-04-29 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-06-18 |
| 2021-04-29 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-06-18 |
| 2021-04-29 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-06-18 |
| 2021-04-29 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-06-18 |
| 2018-09-06 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2018-10-05 |
| 2018-09-06 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2018-10-05 |
| 2018-09-06 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2018-10-05 |
| 2018-09-06 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2018-10-05 |
| 2018-09-06 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2018-10-05 |
| 2018-09-06 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2018-10-05 |
| 2018-09-06 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2018-10-05 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $10,400 in fines.
| Date | Type | Amount |
|---|---|---|
| 2026-02-12 | Fine | $10,400 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Wellmont Health System (organization) | 5%+ Direct Ownership Interest · 100% | |
| Ballad Health (organization) | Administrator · NOT APPLICABLE | |
| Newberry, Brian (individual) | Administrator · NOT APPLICABLE | |
| Showalter, Shannon (individual) | Administrator · NOT APPLICABLE | |
| Wellmont Health System (organization) | Administrator · NOT APPLICABLE | |
| Bennett, Julie (individual) | Corporate Director · NOT APPLICABLE | |
| Deaton, Buford (individual) | Corporate Director · NOT APPLICABLE | |
| Eichorn, Marvin (individual) | Corporate Director · NOT APPLICABLE | |
| Hilton, Shane (individual) | Corporate Director · NOT APPLICABLE | |
| Levine, Alan (individual) | Corporate Director · NOT APPLICABLE | |
| Wilgocki, Gregory (individual) | Corporate Director · NOT APPLICABLE | |
| Bennett, Julie (individual) | Corporate Officer · NOT APPLICABLE | |
| Deaton, Buford (individual) | Corporate Officer · NOT APPLICABLE | |
| Eichorn, Marvin (individual) | Corporate Officer · NOT APPLICABLE | |
| Hilton, Shane (individual) | Corporate Officer · NOT APPLICABLE | |
| Levine, Alan (individual) | Corporate Officer · NOT APPLICABLE | |
| Newberry, Brian (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Showalter, Shannon (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Norton Community Hospital SNF Unit?
Norton Community Hospital SNF Unit has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Virginia.
How many beds does Norton Community Hospital SNF Unit have?
It has 44 certified beds and cares for about 8 residents per day.
Has Norton Community Hospital SNF Unit been fined?
Yes. CMS lists 1 penalty totaling $10,400 in the last three years.
What is the phone number of Norton Community Hospital SNF Unit?
(276) 679-9100. The facility is located at 100 15Th ST NW, Norton, VA 24273.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.