Northern Neck Senior Care Community

Nursing Home · Warsaw, VA

CMS overall rating 3/5 For profit - Limited Liability company

CMS certification number495364

Contact & location

20 Delfae Drive
Warsaw, VA 22572
Richmond County

Phone: (804) 313-2568
ZIP code: 22572 – all care providers

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Facility details

Certified beds: 80
Residents per day: 76.9 (96% occupied)
Ownership: For profit - Limited Liability company
Legal name: Northern Neck SNF Operations LLC
Medicare certified since: October 10, 2002
Participates in: Medicare and Medicaid
Council: Resident council

CMS star ratings

Overall★★★★★ 3/5

State avg 3.0

Health inspections★★★★★ 3/5

State avg 2.7

Staffing★★★★★ 1/5

State avg 2.4

Quality measures★★★★★ 5/5

State avg 3.9

Long-stay quality★★★★★ 4/5

Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing: 3.31 (state 3.76 · U.S. 3.86)
Registered nurses (RN): 0.46 (state 0.69 · U.S. 0.69)
Licensed practical nurses: 0.86 (state 1.00 · U.S. 0.86)
Nurse aides: 2.00 (state 2.07 · U.S. 2.32)
Weekend total: 2.88 (state 3.29 · U.S. 3.42)
Nursing staff turnover: 58.2 (state 48.1 · U.S. 45.8)%
RN turnover: 25.0 (state 48.2 · U.S. 42.9)%
Administrators who left: 1 in the last year

Inspections

Last standard inspection: March 16, 2023
Health deficiencies (last cycle): 8.0 (state 14.5 · U.S. 9.3)
From complaints: 0
Citations on record (3 years): 28 health · 1 fire safety

Date	Citation	Severity	Status
2023-08-01	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2023-08-21
2023-08-01	Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2023-08-21
2023-08-01	Provide or obtain dental services for each resident. F0791 · Quality of Life and Care Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2023-08-21
2023-03-16	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-04-20
2023-03-16	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-04-20
2023-03-16	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-04-20
2023-03-16	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-04-20
2023-03-16	Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-04-20
2023-03-16	Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-04-20
2023-03-16	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-04-20
2023-03-16	Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-04-20
2021-03-05	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2021-04-26
2021-03-05	Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F0838 · Administration Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2021-05-19
2021-03-05	Honor the resident's right to organize and participate in resident/family groups in the facility. F0565 · Resident Rights Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2021-04-26
2021-03-05	Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2021-04-26
2021-03-05	Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2021-04-26
2021-03-05	Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805 · Nutrition and Dietary Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2021-04-26
2021-03-05	Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-04-26
2021-03-05	Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-04-26
2021-03-05	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-04-26
2021-03-05	Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. F0943 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-05-19
2021-03-05	Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. F0836 · Administration Deficiencies	C No actual harm, potential for minimal harm	Corrected 2021-05-19
2021-03-05	Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. F0840 · Administration Deficiencies	C No actual harm, potential for minimal harm	Corrected 2021-05-19
2018-06-01	Honor the resident's right to organize and participate in resident/family groups in the facility. F0565 · Resident Rights Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2018-07-06
2018-06-01	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2018-07-06
2018-06-01	Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2018-07-06
2018-06-01	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2018-07-06
2018-06-01	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2018-07-06

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

Name	Role	Since
VA 3 Opco Holdco LLC (organization)	5%+ Direct Ownership Interest · 100%
BSD Eom Irrevocable Trust (organization)	5%+ Indirect Ownership Interest · 25%
Hlhk Irrevocable Trust (organization)	5%+ Indirect Ownership Interest · 25%
South East Virginia Hold Co LLC (organization)	5%+ Indirect Ownership Interest · 25%
Vogue NHC LLC (organization)	5%+ Indirect Ownership Interest · 25%
Hartstein, Jake (individual)	Corporate Officer · NOT APPLICABLE
Hallback, Erikka (individual)	W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Northern Neck Senior Care Community?

Northern Neck Senior Care Community has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Virginia.

How many beds does Northern Neck Senior Care Community have?

It has 80 certified beds and cares for about 77 residents per day.

Has Northern Neck Senior Care Community been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Northern Neck Senior Care Community?

(804) 313-2568. The facility is located at 20 Delfae Drive, Warsaw, VA 22572.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.