Ashland Nursing and Rehabilitation
Nursing Home · Ashland, VA
CMS certification number495362
CMS lists this nursing home as a Special Focus Facility candidate – one of the lowest-performing nursing homes in its state based on inspection history.
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
906 Thompson StreetAshland, VA 23005
Hanover County
- Phone
- (804) 798-3291
- ZIP code
- 23005 – all care providers
Facility details
- Certified beds
- 190
- Residents per day
- 157.4 (83% occupied)
- Ownership
- For profit - Corporation
- Legal name
- 906 Thompson Street Opco LLC
- Chain
- Avardis Health (38 facilities, avg 2.0★)
- Medicare certified since
- July 8, 2002
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.02 (state 3.76 · U.S. 3.86)
- Registered nurses (RN)
- 0.41 (state 0.69 · U.S. 0.69)
- Licensed practical nurses
- 0.88 (state 1.00 · U.S. 0.86)
- Nurse aides
- 1.73 (state 2.07 · U.S. 2.32)
- Weekend total
- 2.65 (state 3.29 · U.S. 3.42)
- Nursing staff turnover
- 57.6 (state 48.1 · U.S. 45.8)%
- RN turnover
- 69.2 (state 48.2 · U.S. 42.9)%
- Administrators who left
- 3 in the last year
Inspections
- Last standard inspection
- February 9, 2024
- Health deficiencies (last cycle)
- 118.0 (state 14.5 · U.S. 9.3)
- From complaints
- 81
- Citations on record (3 years)
- 78 health · 2 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-07-02 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-16 |
| 2026-07-02 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-10 |
| 2026-07-02 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-16 |
| 2026-03-18 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2026-04-29 |
| 2026-03-18 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2026-07-02 |
| 2026-03-18 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F0838 · Administration Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2026-07-02 |
| 2026-03-18 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-04-29 |
| 2026-03-18 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-29 |
| 2026-03-18 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-16 |
| 2026-03-18 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-29 |
| 2026-03-18 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-16 |
| 2026-03-18 | Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. F0941 · Administration Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-02 |
| 2026-03-18 | Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. F0942 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-02 |
| 2026-03-18 | Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. F0944 · Administration Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-02 |
| 2026-03-18 | Provide behavior health training consistent with the requirements and as determined by a facility assessment. F0949 · Administration Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-02 |
| 2026-03-18 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies · complaint inspection |
C No actual harm, potential for minimal harm |
Corrected 2026-07-02 |
| 2025-08-21 | Honor the resident's right to organize and participate in resident/family groups in the facility. F0565 · Resident Rights Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-21 | Ensure the activities program is directed by a qualified professional. F0680 · Quality of Life and Care Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-21 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F0838 · Administration Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-21 | Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. F0840 · Administration Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-21 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly F0868 · Administration Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-21 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-21 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-21 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-21 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-21 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-21 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-21 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-21 | Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-21 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-21 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. F0802 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-21 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-21 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. F0809 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-21 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. F0553 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-21 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. F0557 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-21 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-21 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-21 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-21 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-21 | Provide appropriate foot care. F0687 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-21 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-21 | Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-21 | Provide medically-related social services to help each resident achieve the highest possible quality of life. F0745 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-21 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-21 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. F0849 · Administration Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-21 | Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. F0941 · Administration Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-21 | Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. F0942 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-21 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. F0943 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-21 | Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. F0944 · Administration Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
| 2025-08-21 | Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. F0945 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-17 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
2 penalties in the last three years, including $36,491 in fines.
| Date | Type | Amount |
|---|---|---|
| 2026-03-18 | Payment Denial | 28 days payment denial |
| 2026-03-18 | Fine | $36,491 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Ashland Parentco LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| NTS Holdco LLC (organization) | 5%+ Indirect Ownership Interest | |
| Vaop Holdco LLC (organization) | 5%+ Indirect Ownership Interest | |
| Ohi Assets (VA) Ashland, LLC (organization) | 5%+ Security Interest · NOT APPLICABLE | |
| Ghannam, Waseem (individual) | Administrator · NOT APPLICABLE | |
| Hoback, Tiffany (individual) | Administrator · NOT APPLICABLE | |
| Jones, Tequilla (individual) | Administrator · NOT APPLICABLE | |
| McCain, Shalandrea (individual) | Administrator · NOT APPLICABLE | |
| Morgan, Daniel (individual) | Administrator · NOT APPLICABLE | |
| Ohi Assets (VA) Ashland, LLC (organization) | Administrator · NOT APPLICABLE | |
| Palmer, Devon (individual) | Administrator · NOT APPLICABLE | |
| SNF MGR LLC (organization) | Administrator · NOT APPLICABLE | |
| Hoback, Tiffany (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Morgan, Daniel (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Ghannam, Waseem (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Hoback, Tiffany (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Jones, Tequilla (individual) | Operational/managerial Control · NOT APPLICABLE | |
| McCain, Shalandrea (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Morgan, Daniel (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Palmer, Devon (individual) | Operational/managerial Control · NOT APPLICABLE | |
| SNF MGR LLC (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Ashland Nursing and Rehabilitation?
Ashland Nursing and Rehabilitation has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Virginia.
How many beds does Ashland Nursing and Rehabilitation have?
It has 190 certified beds and cares for about 157 residents per day.
Has Ashland Nursing and Rehabilitation been fined?
Yes. CMS lists 2 penalties totaling $36,491 in the last three years.
Who owns Ashland Nursing and Rehabilitation?
It is part of Avardis Health and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Ashland Nursing and Rehabilitation?
(804) 798-3291. The facility is located at 906 Thompson Street, Ashland, VA 23005.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.