Woodstock Valley Health and Rehabilitation
Nursing Home · Woodstock, VA
CMS certification number495315
CMS lists this nursing home as a Special Focus Facility candidate – one of the lowest-performing nursing homes in its state based on inspection history.
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
803 South Main STWoodstock, VA 22664
Shenandoah County
- Phone
- (540) 459-5676
- ZIP code
- 22664 – all care providers
Facility details
- Certified beds
- 88
- Residents per day
- 70.3 (80% occupied)
- Ownership
- For profit - Corporation
- Legal name
- 803 South Main Street Opco LLC
- Chain
- Avardis Health (38 facilities, avg 2.0★)
- Medicare certified since
- February 17, 1997
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 2.98 (state 3.76 · U.S. 3.86)
- Registered nurses (RN)
- 0.34 (state 0.69 · U.S. 0.69)
- Licensed practical nurses
- 1.01 (state 1.00 · U.S. 0.86)
- Nurse aides
- 1.63 (state 2.07 · U.S. 2.32)
- Weekend total
- 2.58 (state 3.29 · U.S. 3.42)
- Nursing staff turnover
- 43.6 (state 48.1 · U.S. 45.8)%
- RN turnover
- 71.4 (state 48.2 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- May 23, 2024
- Health deficiencies (last cycle)
- 70.0 (state 14.5 · U.S. 9.3)
- From complaints
- 49
- Citations on record (3 years)
- 79 health · 1 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-09-26 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2025-12-01 |
| 2025-09-26 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-12-01 |
| 2025-09-26 | Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care. F0843 · Administration Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2025-12-01 |
| 2025-09-26 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly F0868 · Administration Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2025-12-01 |
| 2025-09-26 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-23 |
| 2025-09-26 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-23 |
| 2025-09-26 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-23 |
| 2025-09-26 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-23 |
| 2025-09-26 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-23 |
| 2025-09-26 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-23 |
| 2025-09-26 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-01 |
| 2025-09-26 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F0727 · Nursing and Physician Services Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-23 |
| 2025-09-26 | Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-01 |
| 2025-09-26 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-23 |
| 2025-09-26 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-23 |
| 2025-09-26 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-01 |
| 2025-09-26 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. F0809 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-23 |
| 2025-09-26 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-01 |
| 2025-09-26 | Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. F0840 · Administration Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-01 |
| 2025-09-26 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-01 |
| 2025-09-26 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. F0557 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-01 |
| 2025-09-26 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-01 |
| 2025-09-26 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. F0627 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-01 |
| 2025-09-26 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-01 |
| 2025-09-26 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-01 |
| 2025-09-26 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-23 |
| 2025-09-26 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-01 |
| 2025-09-26 | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. F0836 · Administration Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-01 |
| 2025-09-26 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-23 |
| 2025-09-26 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-23 |
| 2025-09-26 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies · complaint inspection |
C No actual harm, potential for minimal harm |
Corrected 2025-12-01 |
| 2024-05-23 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
K Immediate jeopardy to resident health or safety |
Corrected 2024-08-07 |
| 2024-05-23 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-11-04 |
| 2024-05-23 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-11-04 |
| 2024-05-23 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-08-07 |
| 2024-05-23 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-08-07 |
| 2024-05-23 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-08-07 |
| 2024-05-23 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-11-04 |
| 2024-05-23 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-08-07 |
| 2024-05-23 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-11-04 |
| 2024-05-23 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F0727 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-11-04 |
| 2024-05-23 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-08-07 |
| 2024-05-23 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-08-07 |
| 2024-05-23 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. F0940 · Administration Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-08-07 |
| 2024-05-23 | Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. F0944 · Administration Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-08-07 |
| 2024-05-23 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. F0947 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-08-07 |
| 2024-05-23 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-07 |
| 2024-05-23 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-07 |
| 2024-05-23 | Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-07 |
| 2024-05-23 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-07 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
3 penalties in the last three years, including $174,324 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-09-26 | Fine | $76,610 |
| 2024-05-29 | Payment Denial | 54 days payment denial |
| 2024-05-29 | Fine | $97,714 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Woodstock Parentco LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Shenandoah Holdco LLC (organization) | 5%+ Indirect Ownership Interest | |
| Vaop Holdco LLC (organization) | 5%+ Indirect Ownership Interest | |
| Afzal, Ahsan (individual) | Administrator · NOT APPLICABLE | |
| Clark, Alyssa (individual) | Administrator · NOT APPLICABLE | |
| Greenwalt, Jessica (individual) | Administrator · NOT APPLICABLE | |
| Hoback, Tiffany (individual) | Administrator · NOT APPLICABLE | |
| Jones, Tequilla (individual) | Administrator · NOT APPLICABLE | |
| SNF MGR LLC (organization) | Administrator · NOT APPLICABLE | |
| Snyder, Troy (individual) | Administrator · NOT APPLICABLE | |
| Clark, Alyssa (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Hoback, Tiffany (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Afzal, Ahsan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Clark, Alyssa (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Greenwalt, Jessica (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Hoback, Tiffany (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Jones, Tequilla (individual) | Operational/managerial Control · NOT APPLICABLE | |
| SNF MGR LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Snyder, Troy (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Woodstock Valley Health and Rehabilitation?
Woodstock Valley Health and Rehabilitation has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Virginia.
How many beds does Woodstock Valley Health and Rehabilitation have?
It has 88 certified beds and cares for about 70 residents per day.
Has Woodstock Valley Health and Rehabilitation been fined?
Yes. CMS lists 3 penalties totaling $174,324 in the last three years.
Who owns Woodstock Valley Health and Rehabilitation?
It is part of Avardis Health and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Woodstock Valley Health and Rehabilitation?
(540) 459-5676. The facility is located at 803 South Main ST, Woodstock, VA 22664.
Other nursing homes in Woodstock
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Skyline Terrace Conv Home
Nursing Home · Woodstock, VA · 70 beds
★★★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.