Heritage Hall King George

Nursing Home · King George, VA

CMS overall rating 2/5 For profit - Limited Liability company

CMS certification number495300

Contact & location

10051 Foxes Way
King George, VA 22485
King George County

Phone: (540) 775-4000
ZIP code: 22485 – all care providers

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Facility details

Certified beds: 130
Residents per day: 96.9 (75% occupied)
Ownership: For profit - Limited Liability company
Legal name: King George Life Care, LLC
Chain: Heritage Hall (15 facilities, avg 4.1★)
Medicare certified since: June 1, 1995
Participates in: Medicare and Medicaid
Council: Resident council

CMS star ratings

Overall★★★★★ 2/5

State avg 3.0

Health inspections★★★★★ 2/5

State avg 2.7

Staffing★★★★★ 3/5

State avg 2.4

Quality measures★★★★★ 4/5

State avg 3.9

Long-stay quality★★★★★ 5/5

Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing: 3.21 (state 3.76 · U.S. 3.86)
Registered nurses (RN): 0.33 (state 0.69 · U.S. 0.69)
Licensed practical nurses: 1.06 (state 1.00 · U.S. 0.86)
Nurse aides: 1.82 (state 2.07 · U.S. 2.32)
Weekend total: 2.63 (state 3.29 · U.S. 3.42)
Nursing staff turnover: 30.6 (state 48.1 · U.S. 45.8)%
RN turnover: 50.0 (state 48.2 · U.S. 42.9)%
Administrators who left: 0 in the last year

Inspections

Last standard inspection: September 1, 2022
Health deficiencies (last cycle): 8.0 (state 14.5 · U.S. 9.3)
From complaints: 0
Citations on record (3 years): 53 health · 6 fire safety · includes immediate jeopardy

Date	Citation	Severity	Status
2024-05-23	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection	J Immediate jeopardy to resident health or safety	Corrected 2024-06-21
2024-05-23	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-06-21
2024-05-23	Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-06-21
2024-04-10	Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-05-23
2024-04-10	Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-05-23
2024-04-10	Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-05-23
2023-10-31	Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection	G Actual harm	Corrected 2022-12-30
2023-10-31	Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection	G Actual harm	Corrected 2022-12-30
2022-09-01	Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2022-10-14
2022-09-01	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2022-10-14
2022-09-01	Perform COVID19 testing on residents and staff. F0886 · Infection Control Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2022-10-14
2022-09-01	Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-10-14
2022-09-01	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-10-14
2022-09-01	Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-10-14
2022-09-01	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-10-14
2022-09-01	Ensure staff are vaccinated for COVID-19 F0888 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-10-14
2019-04-05	Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2019-05-20
2019-04-05	PASARR screening for Mental disorders or Intellectual Disabilities F0645 · Resident Assessment and Care Planning Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2019-05-20
2019-04-05	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2019-05-20
2019-04-05	Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-05-20
2019-04-05	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-05-20
2019-04-05	Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-05-20
2019-04-05	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-05-20
2019-04-05	Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-05-20
2019-04-05	Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-05-20
2019-04-05	Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-05-20
2019-04-05	Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-05-20
2019-04-05	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-05-20
2019-04-05	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-05-20
2019-04-05	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-05-20
2019-04-05	Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-05-20
2019-04-05	Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. F0661 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-05-20
2019-04-05	Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. F0676 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-05-20
2019-04-05	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-05-20
2019-04-05	Assist a resident in gaining access to vision and hearing services. F0685 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-05-20
2019-04-05	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-05-20
2019-04-05	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-05-20
2019-04-05	Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-05-20
2019-04-05	Ensure each resident must receive and the facility must provide necessary behavioral health care and services. F0740 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-05-20
2019-04-05	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-05-20
2019-04-05	Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-05-20
2019-04-05	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-05-20
2019-04-05	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-05-20
2017-12-07	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2018-01-15
2017-12-07	Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2018-01-15
2017-12-07	Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2018-01-15
2017-12-07	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2018-01-15
2017-12-07	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2018-01-15
2017-12-07	Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2018-01-15
2017-12-07	Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2018-01-15

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

4 penalties in the last three years, including $63,359 in fines.

Date	Type	Amount
2026-03-26	Fine	$34,040
2024-04-10	Fine	$14,433
2023-10-31	Fine	$7,443
2023-10-31	Fine	$7,443

Ownership & management

Name	Role	Since
American Healthcare LLC (organization)	5%+ Direct Ownership Interest · 100%
American Healthcare LLC (organization)	Administrator · NOT APPLICABLE
Ayele, Petros (individual)	Administrator · NOT APPLICABLE
Baylor, Shiffon (individual)	Administrator · NOT APPLICABLE
Dalton, Brad (individual)	Administrator · NOT APPLICABLE
Dalton, Robert (individual)	Administrator · NOT APPLICABLE
East, Thomas (individual)	Administrator · NOT APPLICABLE
Gallant, Cassandra (individual)	Administrator · NOT APPLICABLE
East, Thomas (individual)	Corporate Director · NOT APPLICABLE
Hopkins, William (individual)	Corporate Director · NOT APPLICABLE
Dalton, Robert (individual)	Corporate Officer · NOT APPLICABLE
East, Thomas (individual)	Corporate Officer · NOT APPLICABLE
Gallant, Cassandra (individual)	Corporate Officer · NOT APPLICABLE
American Healthcare LLC (organization)	Operational/managerial Control · NOT APPLICABLE
Ayele, Petros (individual)	Operational/managerial Control · NOT APPLICABLE
Baylor, Shiffon (individual)	Operational/managerial Control · NOT APPLICABLE
Dalton, Brad (individual)	Operational/managerial Control · NOT APPLICABLE
Dalton, Robert (individual)	Operational/managerial Control · NOT APPLICABLE
East, Thomas (individual)	Operational/managerial Control · NOT APPLICABLE
Gallant, Cassandra (individual)	Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Heritage Hall King George?

Heritage Hall King George has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Virginia.

How many beds does Heritage Hall King George have?

It has 130 certified beds and cares for about 97 residents per day.

Has Heritage Hall King George been fined?

Yes. CMS lists 4 penalties totaling $63,359 in the last three years.

Who owns Heritage Hall King George?

It is part of Heritage Hall and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Heritage Hall King George?

(540) 775-4000. The facility is located at 10051 Foxes Way, King George, VA 22485.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.