Courtland Rehabilitation and Healthcare Center

Nursing Home · Courtland, VA

CMS overall rating 1/5 For profit - Corporation

CMS certification number495296

Contact & location

23020 Main Street
Courtland, VA 23837
Southampton County

Phone: (757) 653-0908
ZIP code: 23837 – all care providers

Open in Google Maps

Facility details

Certified beds: 90
Residents per day: 85.7 (95% occupied)
Ownership: For profit - Corporation
Legal name: Courtland Operating LLC
Chain: Yad Healthcare (13 facilities, avg 1.7★)
Medicare certified since: January 1, 1995
Participates in: Medicare and Medicaid
Council: Resident council

CMS star ratings

Overall★★★★★ 1/5

State avg 3.0

Health inspections★★★★★ 2/5

State avg 2.7

Staffing★★★★★ 1/5

State avg 2.4

Quality measures★★★★★ 3/5

State avg 3.9

Long-stay quality★★★★★ 2/5

Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing: 3.08 (state 3.76 · U.S. 3.86)
Registered nurses (RN): 0.40 (state 0.69 · U.S. 0.69)
Licensed practical nurses: 0.95 (state 1.00 · U.S. 0.86)
Nurse aides: 1.73 (state 2.07 · U.S. 2.32)
Weekend total: 2.59 (state 3.29 · U.S. 3.42)
Nursing staff turnover: 52.1 (state 48.1 · U.S. 45.8)%
RN turnover: 70.0 (state 48.2 · U.S. 42.9)%
Administrators who left: 1 in the last year

Inspections

Last standard inspection: January 28, 2026
Health deficiencies (last cycle): 18.0 (state 14.5 · U.S. 9.3)
From complaints: 2
Citations on record (3 years): 45 health · 19 fire safety · includes actual harm

Date	Citation	Severity	Status
2026-01-28	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection	G Actual harm	Corrected 2026-02-25
2026-01-28	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2026-02-25
2026-01-28	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2026-02-25
2026-01-28	Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2026-02-25
2026-01-28	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2026-02-25
2026-01-28	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2026-02-25
2026-01-28	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2026-02-25
2026-01-28	Keep all essential equipment working safely. F0908 · Environmental Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2026-02-25
2026-01-28	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-02-25
2026-01-28	Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-02-25
2026-01-28	Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-02-25
2026-01-28	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-02-25
2026-01-28	Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-02-25
2026-01-28	Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-02-25
2026-01-28	Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-02-25
2026-01-28	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-02-25
2026-01-28	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-02-25
2026-01-28	Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-02-25
2022-03-17	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies	G Actual harm	Corrected 2022-06-16
2022-03-17	Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies	G Actual harm	Corrected 2022-06-16
2022-03-17	Provide for the safe, appropriate administration of IV fluids for a resident when needed. F0694 · Quality of Life and Care Deficiencies	G Actual harm	Corrected 2022-06-16
2022-03-17	Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies	G Actual harm	Corrected 2022-06-16
2022-03-17	Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F0727 · Nursing and Physician Services Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2022-06-16
2022-03-17	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2022-06-16
2022-03-17	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2022-06-16
2022-03-17	Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2022-06-16
2022-03-17	Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2022-06-16
2022-03-17	Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2022-06-16
2022-03-17	Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2022-06-16
2022-03-17	Have the Quality Assessment and Assurance group have the required members and meet at least quarterly F0868 · Administration Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2022-06-16
2022-03-17	Allow resident to participate in the development and implementation of his or her person-centered plan of care. F0553 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-06-16
2022-03-17	Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. F0568 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-06-16
2022-03-17	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-06-16
2022-03-17	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-06-16
2022-03-17	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-06-16
2022-03-17	Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-06-16
2022-03-17	Implement a program that monitors antibiotic use. F0881 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-06-16
2022-03-17	Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925 · Environmental Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-06-16
2020-03-13	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2020-04-27
2020-03-13	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2020-04-27
2020-03-13	Implement a program that monitors antibiotic use. F0881 · Infection Control Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2020-04-27
2020-03-13	Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2020-04-27
2020-03-13	Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2020-04-27
2020-03-13	Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2020-04-27
2020-03-13	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2020-04-27

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $13,247 in fines.

Date	Type	Amount
2026-01-28	Fine	$13,247

Ownership & management

Name	Role	Since
Courtland Operating Holding LLC (organization)	5%+ Direct Ownership Interest · 100%
Alter, Tzvi (individual)	5%+ Indirect Ownership Interest
Howell, Jennifer (individual)	W-2 Managing Employee · NOT APPLICABLE
Sukenik, Charne (individual)	W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Courtland Rehabilitation and Healthcare Center?

Courtland Rehabilitation and Healthcare Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Virginia.

How many beds does Courtland Rehabilitation and Healthcare Center have?

It has 90 certified beds and cares for about 86 residents per day.

Has Courtland Rehabilitation and Healthcare Center been fined?

Yes. CMS lists 1 penalty totaling $13,247 in the last three years.

Who owns Courtland Rehabilitation and Healthcare Center?

It is part of Yad Healthcare and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Courtland Rehabilitation and Healthcare Center?

(757) 653-0908. The facility is located at 23020 Main Street, Courtland, VA 23837.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.