Galax Health and Rehab

CMS star ratings

Overall★★★★★ 2/5

State avg 3.0

Health inspections★★★★★ 2/5

State avg 2.7

Staffing★★★★★ 2/5

State avg 2.4

Quality measures★★★★★ 2/5

State avg 3.9

Long-stay quality★★★★★ 3/5

Short-stay quality★★★★★ 1/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing: 3.35 (state 3.76 · U.S. 3.86)
Registered nurses (RN): 0.49 (state 0.69 · U.S. 0.69)
Licensed practical nurses: 0.84 (state 1.00 · U.S. 0.86)
Nurse aides: 2.02 (state 2.07 · U.S. 2.32)
Weekend total: 2.99 (state 3.29 · U.S. 3.42)
Nursing staff turnover: 48.3 (state 48.1 · U.S. 45.8)%
RN turnover: 45.5 (state 48.2 · U.S. 42.9)%
Administrators who left: 0 in the last year

Inspections

Last standard inspection: November 16, 2023
Health deficiencies (last cycle): 23.0 (state 14.5 · U.S. 9.3)
From complaints: 2
Citations on record (3 years): 40 health · 18 fire safety · includes immediate jeopardy

Date	Citation	Severity	Status
2024-11-21	Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. F0678 · Quality of Life and Care Deficiencies · complaint inspection	J Immediate jeopardy to resident health or safety	Corrected 2025-01-23
2024-11-21	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-01-23
2024-06-17	Provide appropriate foot care. F0687 · Quality of Life and Care Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-08-19
2024-06-17	Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-08-19
2023-11-16	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-12-27
2023-11-16	Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-12-27
2023-11-16	Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-12-27
2023-11-16	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-12-27
2023-11-16	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-12-27
2023-11-16	Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. F0947 · Nursing and Physician Services Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-12-27
2023-11-16	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-12-27
2023-11-16	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-12-27
2023-11-16	Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-12-27
2023-11-16	Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-12-27
2023-11-16	Prepare residents for a safe transfer or discharge from the nursing home. F0624 · Resident Rights Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2023-12-27
2023-11-16	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-12-27
2023-11-16	Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2023-12-27
2023-11-16	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-12-27
2023-11-16	Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-12-27
2023-11-16	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-12-27
2023-11-16	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-12-27
2023-11-16	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-12-27
2023-11-16	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-12-27
2023-11-16	Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-12-27
2023-11-16	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-12-27
2023-11-16	Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-12-27
2023-11-16	Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F0838 · Administration Deficiencies	C No actual harm, potential for minimal harm	Corrected 2023-12-27
2023-11-16	Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. F0563 · Resident Rights Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2023-12-27
2023-11-16	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2023-12-27
2023-11-16	Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2023-12-27
2023-10-06	Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2023-12-04
2021-12-16	Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-12-31
2021-12-16	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2022-01-06
2021-12-16	Perform COVID19 testing on residents and staff. F0886 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-12-31
2018-09-13	Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. F0557 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2018-10-12
2018-09-13	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2018-10-12
2018-09-13	Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2018-10-12
2018-09-13	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2018-10-12
2018-09-13	Have a policy regarding use and storage of foods brought to residents by family and other visitors. F0813 · Nutrition and Dietary Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2018-10-12
2018-09-13	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2018-10-12

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $13,627 in fines.

Date	Type	Amount
2024-11-21	Fine	$13,627

Ownership & management

Name	Role	Since
GL Virginia Holdings LLC (organization)	5%+ Direct Ownership Interest · 100%
Gentry, Boyd (individual)	5%+ Indirect Ownership Interest
Rubenstein, David (individual)	5%+ Indirect Ownership Interest
Trio Health Care - East, LLC (organization)	5%+ Indirect Ownership Interest
Trio Healthcare Investors LLC (organization)	5%+ Indirect Ownership Interest
Trio Healthcare LLC (organization)	5%+ Indirect Ownership Interest
Gentry, Boyd (individual)	Corporate Officer · NOT APPLICABLE
Rubenstein, David (individual)	Corporate Officer · NOT APPLICABLE
Viers, Robert (individual)	W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Galax Health and Rehab?

Galax Health and Rehab has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Virginia.

How many beds does Galax Health and Rehab have?

It has 120 certified beds and cares for about 96 residents per day.

Has Galax Health and Rehab been fined?

Yes. CMS lists 1 penalty totaling $13,627 in the last three years.

Who owns Galax Health and Rehab?

It is part of Trio Healthcare and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Galax Health and Rehab?

(276) 236-9991. The facility is located at 836 Glendale RD, Galax, VA 24333.

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Contact & location

Facility details