Nans Pointe Rehabilitation and Nursing

Nursing Home · Suffolk, VA

CMS overall rating 1/5 For profit - Limited Liability company

CMS certification number495247

Contact & location

200 West Constance Road
Suffolk, VA 23434
Suffolk City County
Phone
(757) 539-8744
ZIP code
23434 – all care providers

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Facility details

Certified beds
148
Residents per day
121.3 (82% occupied)
Ownership
For profit - Limited Liability company
Legal name
Nans Pointe Rehabilitation and Nursing LLC
Chain
Eastern Healthcare Group (18 facilities, avg 1.5★)
Medicare certified since
June 28, 1991
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 3.0
Health inspections★★★★★ 1/5
State avg 2.7
Staffing★★★★★ 2/5
State avg 2.4
Quality measures★★★★★ 3/5
State avg 3.9
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.81 (state 3.76 · U.S. 3.86)
Registered nurses (RN)
0.32 (state 0.69 · U.S. 0.69)
Licensed practical nurses
1.30 (state 1.00 · U.S. 0.86)
Nurse aides
2.19 (state 2.07 · U.S. 2.32)
Weekend total
3.34 (state 3.29 · U.S. 3.42)
Nursing staff turnover
62.7 (state 48.1 · U.S. 45.8)%
RN turnover
80.0 (state 48.2 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
July 12, 2022
Health deficiencies (last cycle)
33.0 (state 14.5 · U.S. 9.3)
From complaints
9
Citations on record (3 years)
51 health · 23 fire safety · includes actual harm
DateCitationSeverityStatus
2026-04-25 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-06-09
2026-04-25 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835 · Administration Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-09
2026-04-25 Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
F0837 · Administration Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-09
2026-04-25 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-09
2025-10-23 Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
F0577 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-05
2025-10-23 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-05
2025-10-23 Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
F0773 · Administration Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-05
2025-10-23 Provide or get specialized rehabilitative services as required for a resident.
F0825 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-05
2025-10-23 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-05
2022-07-12 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies		 G
Actual harm		 Corrected 2022-08-19
2022-07-12 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2022-08-19
2022-07-12 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2022-12-15
2022-07-12 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2022-08-19
2022-07-12 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-08-19
2022-07-12 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-12-15
2022-07-12 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-12-15
2022-07-12 Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
F0840 · Administration Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-08-19
2022-07-12 Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
F0868 · Administration Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-08-19
2022-07-12 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-12-15
2022-07-12 Perform COVID19 testing on residents and staff.
F0886 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-08-19
2022-07-12 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-08-19
2022-07-12 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
F0925 · Environmental Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-12-15
2022-07-12 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-08-19
2022-07-12 Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
F0620 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-08-19
2022-07-12 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-12-15
2022-07-12 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-08-19
2022-07-12 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-08-19
2022-07-12 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-12-15
2022-07-12 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-08-19
2022-07-12 Have a plan that describes the process for conducting QAPI and QAA activities.
F0865 · Administration Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-12-15
2022-07-12 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-08-19
2022-07-12 Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
F0882 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-08-19
2022-07-12 Report COVID19 data to residents and families.
F0885 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-08-19
2019-05-16 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2019-06-20
2019-05-16 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2019-06-20
2019-05-16 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-06-20
2019-05-16 Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
F0622 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-06-20
2019-05-16 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-06-20
2019-05-16 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-06-20
2019-05-16 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-06-20
2019-05-16 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-06-20
2019-05-16 Ensure that the resident and his/her doctor meet face-to-face at all required visits.
F0712 · Nursing and Physician Services Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-06-20
2019-05-16 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-06-20
2019-05-16 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-06-20
2017-08-10 Ensure each resident receives an accurate assessment by a qualified health professional.
F0278 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2017-09-22
2017-08-10 Ensure that residents are safe from serious medication errors.
F0333 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2017-09-22
2017-08-10 Protect each resident from mistreatment, neglect and misappropriation of personal property.
F0224 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2017-09-22
2017-08-10 Coordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients.
F0285 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2017-09-22
2017-08-10 Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
F0315 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2017-09-22
2017-08-10 Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
F0431 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2017-09-22

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
VA SNF Operations Holdings LLC (organization)5%+ Direct Ownership Interest · 100%
JJ United TR (organization)5%+ Indirect Ownership Interest · 50%
Shapiro, Akiva (individual)Corporate Officer · NOT APPLICABLE
Bryant, Tameika (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Nans Pointe Rehabilitation and Nursing?

Nans Pointe Rehabilitation and Nursing has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Virginia.

How many beds does Nans Pointe Rehabilitation and Nursing have?

It has 148 certified beds and cares for about 121 residents per day.

Has Nans Pointe Rehabilitation and Nursing been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Nans Pointe Rehabilitation and Nursing?

It is part of Eastern Healthcare Group and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Nans Pointe Rehabilitation and Nursing?

(757) 539-8744. The facility is located at 200 West Constance Road, Suffolk, VA 23434.

Other nursing homes in Suffolk

Compare all nursing homes in Suffolk, VA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.