Heritage Hall - Brookneal
Nursing Home · Brookneal, VA
CMS certification number495242
Contact & location
633 Cook AvenueBrookneal, VA 24528
Campbell County
- Phone
- (434) 376-3717
- ZIP code
- 24528 – all care providers
Facility details
- Certified beds
- 60
- Residents per day
- 57.3 (96% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Brookneal Life Care Corp
- Chain
- Heritage Hall (15 facilities, avg 4.1★)
- Medicare certified since
- May 29, 1991
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 2.98 (state 3.76 · U.S. 3.86)
- Registered nurses (RN)
- 0.33 (state 0.69 · U.S. 0.69)
- Licensed practical nurses
- 0.90 (state 1.00 · U.S. 0.86)
- Nurse aides
- 1.75 (state 2.07 · U.S. 2.32)
- Weekend total
- 2.44 (state 3.29 · U.S. 3.42)
- Nursing staff turnover
- 40.0 (state 48.1 · U.S. 45.8)%
- RN turnover
- 50.0 (state 48.2 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- July 31, 2024
- Health deficiencies (last cycle)
- 0.0 (state 14.5 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 13 health · 11 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2021-12-16 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-01-26 |
| 2021-12-16 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-01-26 |
| 2021-12-16 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-01-26 |
| 2021-12-16 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-01-26 |
| 2021-12-16 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-01-26 |
| 2021-12-16 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-01-26 |
| 2021-12-16 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2022-01-26 |
| 2019-01-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2019-03-07 |
| 2019-01-24 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. F0622 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-03-07 |
| 2019-01-24 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-03-07 |
| 2019-01-24 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-03-07 |
| 2019-01-24 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. F0810 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-03-07 |
| 2019-01-24 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-03-07 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Ahc Acquisitions, LLC (organization) | 5%+ Direct Ownership Interest · 12% | |
| WCC Third Blind Trust (organization) | 5%+ Direct Ownership Interest · 78% | |
| Barksdale, Diane (individual) | Administrator · NOT APPLICABLE | |
| Madhoun, Mazen (individual) | Administrator · NOT APPLICABLE | |
| Dalton, Robert (individual) | Corporate Director · NOT APPLICABLE | |
| East, Thomas (individual) | Corporate Director · NOT APPLICABLE | |
| Hopkins, William (individual) | Corporate Director · NOT APPLICABLE | |
| East, Thomas (individual) | Corporate Officer · NOT APPLICABLE | |
| Gallant, Cassandra (individual) | Corporate Officer · NOT APPLICABLE | |
| Cranwell, Robert (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Cranwell, C. (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| East, Thomas (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| American Healthcare LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| East, Thomas (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Gallant, Cassandra (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Heritage Hall - Brookneal?
Heritage Hall - Brookneal has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Virginia.
How many beds does Heritage Hall - Brookneal have?
It has 60 certified beds and cares for about 57 residents per day.
Has Heritage Hall - Brookneal been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Heritage Hall - Brookneal?
It is part of Heritage Hall and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Heritage Hall - Brookneal?
(434) 376-3717. The facility is located at 633 Cook Avenue, Brookneal, VA 24528.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.