Franklin Health and Rehabilitation Center

Nursing Home · Rocky Mount, VA

CMS overall rating 3/5 For profit - Limited Liability company

CMS certification number495207

Contact & location

720 Orchard Avenue
Rocky Mount, VA 24151
Franklin County
Phone
(540) 489-3467
ZIP code
24151 – all care providers

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Facility details

Certified beds
120
Residents per day
115.4 (96% occupied)
Ownership
For profit - Limited Liability company
Legal name
Franklin Facility LLC
Chain
Lifeworks Rehab (64 facilities, avg 2.1★)
Medicare certified since
February 5, 1990
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.0
Health inspections★★★★★ 3/5
State avg 2.7
Staffing★★★★★ 1/5
State avg 2.4
Quality measures★★★★★ 5/5
State avg 3.9
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.30 (state 3.76 · U.S. 3.86)
Registered nurses (RN)
0.52 (state 0.69 · U.S. 0.69)
Licensed practical nurses
0.81 (state 1.00 · U.S. 0.86)
Nurse aides
1.97 (state 2.07 · U.S. 2.32)
Weekend total
2.81 (state 3.29 · U.S. 3.42)
Nursing staff turnover
59.0 (state 48.1 · U.S. 45.8)%
RN turnover
66.7 (state 48.2 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
September 22, 2023
Health deficiencies (last cycle)
11.0 (state 14.5 · U.S. 9.3)
From complaints
3
Citations on record (3 years)
16 health · 15 fire safety · includes actual harm
DateCitationSeverityStatus
2026-05-12 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2026-04-10
2023-09-22 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-01
2023-09-22 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-01
2023-09-22 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-01
2023-09-22 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-01
2023-09-22 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-01
2023-09-22 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-01
2023-09-22 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-01
2023-09-22 Provide timely, quality laboratory services/tests to meet the needs of residents.
F0770 · Administration Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-01
2023-09-22 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-01
2023-09-22 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-01
2021-07-22 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-09-08
2021-07-22 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-09-08
2018-09-20 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2018-10-24
2018-09-20 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2018-10-24
2018-09-20 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2018-10-24

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Franklin Holdings I LLC (organization)5%+ Direct Ownership Interest · 100%
Ak 2003 Family Trust (organization)5%+ Indirect Ownership Interest
Al 2003 Family Trust (organization)5%+ Indirect Ownership Interest
America West LLC (organization)5%+ Indirect Ownership Interest
Charles 1994 & Family LLC (organization)5%+ Indirect Ownership Interest
Charles 1994 Family Grantor Trust (organization)5%+ Indirect Ownership Interest
Charles 1994 LLC (organization)5%+ Indirect Ownership Interest
Edward 1998 Family Grantor Trust (organization)5%+ Indirect Ownership Interest
Edward 1998 LLC (organization)5%+ Indirect Ownership Interest
KSS 2000 Family Trust (organization)5%+ Indirect Ownership Interest
ML 2000 Family Trust (organization)5%+ Indirect Ownership Interest
MRV West LLC (organization)5%+ Indirect Ownership Interest
Redrock West LLC (organization)5%+ Indirect Ownership Interest
Sas 1998 Family Trust (organization)5%+ Indirect Ownership Interest
Saul 2012 Family Grantor Trust (organization)5%+ Indirect Ownership Interest
Saul 2012 LLC (organization)5%+ Indirect Ownership Interest
Rajchenbach, Moshe (individual)Corporate Officer · NOT APPLICABLE
Spiegel, Hindy (individual)Corporate Officer · NOT APPLICABLE
Rczbm West Manager LLC (organization)Operational/managerial Control · NOT APPLICABLE
Spiegel, Hindy (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Franklin Health and Rehabilitation Center?

Franklin Health and Rehabilitation Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Virginia.

How many beds does Franklin Health and Rehabilitation Center have?

It has 120 certified beds and cares for about 115 residents per day.

Has Franklin Health and Rehabilitation Center been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Franklin Health and Rehabilitation Center?

It is part of Lifeworks Rehab and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Franklin Health and Rehabilitation Center?

(540) 489-3467. The facility is located at 720 Orchard Avenue, Rocky Mount, VA 24151.

Other nursing homes in Rocky Mount

Compare all nursing homes in Rocky Mount, VA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.