Henrico Health & Rehabilitation Center

Special Focus Facility For profit - Limited Liability company

CMS certification number495193

CMS lists this nursing home as a Special Focus Facility – a facility with a persistent record of serious quality problems that is inspected more often.

Contact & location

561 North Airport Drive
Highland Springs, VA 23075
Henrico County

Phone: (804) 737-0172
ZIP code: 23075 – all care providers

Open in Google Maps

Facility details

Certified beds: 120
Residents per day: 104.1 (87% occupied)
Ownership: For profit - Limited Liability company
Legal name: Henrico Care Center LLC
Chain: Lifeworks Rehab (64 facilities, avg 2.1★)
Medicare certified since: July 6, 1989
Participates in: Medicare and Medicaid
Council: Resident council

CMS star ratings

OverallNot rated

State avg 3.0

Health inspectionsNot rated

State avg 2.7

StaffingNot rated

State avg 2.4

Quality measuresNot rated

State avg 3.9

Long-stay qualityNot rated

Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing: 3.86 (state 3.76 · U.S. 3.86)
Registered nurses (RN): 0.58 (state 0.69 · U.S. 0.69)
Licensed practical nurses: 1.30 (state 1.00 · U.S. 0.86)
Nurse aides: 1.98 (state 2.07 · U.S. 2.32)
Weekend total: 3.33 (state 3.29 · U.S. 3.42)
Nursing staff turnover: 49.5 (state 48.1 · U.S. 45.8)%
RN turnover: 64.3 (state 48.2 · U.S. 42.9)%
Administrators who left: 0 in the last year

Inspections

Last standard inspection: January 15, 2026
Health deficiencies (last cycle): 13.0 (state 14.5 · U.S. 9.3)
From complaints: 0
Citations on record (3 years): 75 health · 5 fire safety · includes immediate jeopardy

Date	Citation	Severity	Status
2026-01-15	Keep all essential equipment working safely. F0908 · Environmental Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2026-02-11
2026-01-15	Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2026-02-11
2026-01-15	Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2026-02-11
2026-01-15	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2026-02-11
2026-01-15	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2026-02-11
2026-01-15	Dispose of garbage and refuse properly. F0814 · Nutrition and Dietary Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2026-02-11
2026-01-15	Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. F0849 · Administration Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2026-02-11
2026-01-15	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-02-11
2026-01-15	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-02-11
2026-01-15	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-02-11
2026-01-15	Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-02-11
2026-01-15	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-02-11
2026-01-15	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-02-11
2025-07-22	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-11-04
2025-07-22	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-11-04
2025-05-13	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	G Actual harm	Corrected 2025-06-11
2025-05-13	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-06-11
2025-05-13	Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-06-11
2025-05-13	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-06-11
2025-02-24	Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2025-03-21
2025-02-24	Ensure that residents are fully informed and understand their health status, care and treatments. F0552 · Resident Rights Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-03-21
2025-02-24	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-03-21
2025-02-24	Prepare residents for a safe transfer or discharge from the nursing home. F0624 · Resident Rights Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-03-21
2025-02-24	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-03-21
2024-09-06	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection	J Immediate jeopardy to resident health or safety	Corrected 2024-10-01
2024-09-06	Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2024-10-01
2024-09-06	Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925 · Environmental Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2024-10-01
2024-09-06	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-10-01
2024-05-08	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-07-16
2024-05-08	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-07-16
2024-05-08	Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-07-16
2023-12-07	Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-01-12
2023-12-07	Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-01-12
2023-10-04	Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	K Immediate jeopardy to resident health or safety	Corrected 2023-11-19
2023-10-04	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	G Actual harm	Corrected 2023-11-19
2023-10-04	Provide care or services that was trauma informed and/or culturally competent. F0699 · Quality of Life and Care Deficiencies · complaint inspection	G Actual harm	Corrected 2023-11-19
2023-10-04	Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies · complaint inspection	G Actual harm	Corrected 2023-11-19
2023-10-04	Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. F0742 · Quality of Life and Care Deficiencies · complaint inspection	G Actual harm	Corrected 2023-11-19
2023-10-04	Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F0838 · Administration Deficiencies	G Actual harm	Corrected 2023-11-19
2023-10-04	Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies · complaint inspection	F No actual harm, potential for more than minimal harm	Corrected 2023-11-19
2023-10-04	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies · complaint inspection	F No actual harm, potential for more than minimal harm	Corrected 2023-11-19
2023-10-04	Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887 · Infection Control Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2023-11-19
2023-10-04	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2023-11-19
2023-10-04	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2023-11-19
2023-10-04	Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2023-11-19
2023-10-04	Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. F0809 · Nutrition and Dietary Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-11-19
2023-10-04	Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-11-19
2023-10-04	Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925 · Environmental Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2023-11-19
2023-10-04	Provide behavior health training consistent with the requirements and as determined by a facility assessment. F0949 · Administration Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2023-11-19
2023-10-04	Allow resident to participate in the development and implementation of his or her person-centered plan of care. F0553 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-11-19

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

3 penalties in the last three years, including $260,247 in fines.

Date	Type	Amount
2025-02-24	Fine	$132,741
2024-09-06	Fine	$23,196
2023-10-04	Fine	$104,310

Ownership & management

Name	Role	Since
Henrico Holdings 1 LLC (organization)	5%+ Direct Ownership Interest · 100%
Ak 2003 Family Trust (organization)	5%+ Indirect Ownership Interest
Al 2003 Family Trust (organization)	5%+ Indirect Ownership Interest
Central Bay LLC (organization)	5%+ Indirect Ownership Interest
Charles 1994 Family Grantor Trust (organization)	5%+ Indirect Ownership Interest
Edward 1998 Family Grantor Trust (organization)	5%+ Indirect Ownership Interest
Golden 2017 Family Grantor Trust (organization)	5%+ Indirect Ownership Interest
Golden 2017 LLC (organization)	5%+ Indirect Ownership Interest
Matt 2002 Family Grantor Trust (organization)	5%+ Indirect Ownership Interest
Matt 2002 LLC (organization)	5%+ Indirect Ownership Interest
Nathan 5604 & Family LLC (organization)	5%+ Indirect Ownership Interest
Nathan 5604 Family Grantor Trust (organization)	5%+ Indirect Ownership Interest
Nathan 5604 LLC (organization)	5%+ Indirect Ownership Interest
Pivotal Central LLC (organization)	5%+ Indirect Ownership Interest
Sas 1998 Family Trust (organization)	5%+ Indirect Ownership Interest
Saul 2012 Family Grantor Trust (organization)	5%+ Indirect Ownership Interest
Wilson, Lakeshia (individual)	Corporate Director · NOT APPLICABLE
Rybst Central Manager LLC (organization)	Operational/managerial Control · NOT APPLICABLE
Wilson, Lakeshia (individual)	W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

How many beds does Henrico Health & Rehabilitation Center have?

It has 120 certified beds and cares for about 104 residents per day.

Has Henrico Health & Rehabilitation Center been fined?

Yes. CMS lists 3 penalties totaling $260,247 in the last three years.

Who owns Henrico Health & Rehabilitation Center?

It is part of Lifeworks Rehab and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Henrico Health & Rehabilitation Center?

(804) 737-0172. The facility is located at 561 North Airport Drive, Highland Springs, VA 23075.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.