Woodhaven Hall at Williamsburg Landing

Nursing Home · Williamsburg, VA

CMS overall rating 3/5 Non profit - Corporation

CMS certification number495184

Contact & location

5500 Williamsburg Landing DR
Williamsburg, VA 23185
James City County
Phone
(757) 258-2196
ZIP code
23185 – all care providers

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Facility details

Certified beds
73
Residents per day
40.8 (56% occupied)
Ownership
Non profit - Corporation
Legal name
Williamsburg Landing INC.
Medicare certified since
November 17, 1988
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community

CMS star ratings

Overall★★★★★ 3/5
State avg 3.0
Health inspections★★★★★ 2/5
State avg 2.7
Staffing★★★★★ 5/5
State avg 2.4
Quality measures★★★★★ 3/5
State avg 3.9
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.40 (state 3.76 · U.S. 3.86)
Registered nurses (RN)
1.20 (state 0.69 · U.S. 0.69)
Licensed practical nurses
1.30 (state 1.00 · U.S. 0.86)
Nurse aides
2.90 (state 2.07 · U.S. 2.32)
Weekend total
4.73 (state 3.29 · U.S. 3.42)
Nursing staff turnover
39.7 (state 48.1 · U.S. 45.8)%
RN turnover
42.9 (state 48.2 · U.S. 42.9)%

Inspections

Last standard inspection
February 27, 2026
Health deficiencies (last cycle)
6.0 (state 14.5 · U.S. 9.3)
From complaints
4
Citations on record (3 years)
32 health · 3 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-02-27 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2026-04-10
2026-02-27 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-04-10
2026-02-27 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-10
2026-02-27 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-10
2026-02-27 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-10
2026-02-27 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-13
2022-08-19 Perform COVID19 testing on residents and staff.
F0886 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2022-09-20
2022-08-19 Ensure staff are vaccinated for COVID-19
F0888 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-09-20
2022-08-19 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-09-20
2022-08-19 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-09-20
2022-08-19 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-09-20
2022-08-19 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-09-20
2022-08-19 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-09-20
2022-08-19 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-09-20
2022-08-19 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-09-20
2022-08-19 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-09-20
2022-08-19 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-09-20
2022-08-19 Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
F0887 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-09-20
2019-05-31 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2019-07-12
2019-05-31 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2019-07-12
2019-05-31 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-07-12
2019-05-31 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-07-12
2019-05-31 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-07-12
2019-05-31 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-07-12
2019-05-31 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-07-12
2019-05-31 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-07-12
2019-05-31 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-07-12
2019-05-31 Observe each nurse aide's job performance and give regular training.
F0730 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-07-12
2019-05-31 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
F0744 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-07-12
2019-05-31 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-07-12
2019-05-31 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-07-12
2019-05-31 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2019-07-12

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $36,374 in fines.

DateTypeAmount
2026-02-27Fine$36,374

Ownership & management

NameRoleSince
Brody, Allison (individual)Corporate Director · NOT APPLICABLE
Buckless, Donald (individual)Corporate Director · NOT APPLICABLE
Canfield, Louise (individual)Corporate Director · NOT APPLICABLE
Davis, Elizabeth (individual)Corporate Director · NOT APPLICABLE
Geddy, Vernon (individual)Corporate Director · NOT APPLICABLE
Gerhardt, Paul (individual)Corporate Director · NOT APPLICABLE
Harshaw, Connie (individual)Corporate Director · NOT APPLICABLE
Lambert, Matthew (individual)Corporate Director · NOT APPLICABLE
Parks, Juanita (individual)Corporate Director · NOT APPLICABLE
Storer, Greg (individual)Corporate Director · NOT APPLICABLE
Williams, Mike (individual)Corporate Director · NOT APPLICABLE
Zeidler, Jeanne (individual)Corporate Director · NOT APPLICABLE
Driscoll, Edward (individual)Corporate Officer · NOT APPLICABLE
Fox, Michael (individual)Corporate Officer · NOT APPLICABLE
Hill, Terry (individual)Corporate Officer · NOT APPLICABLE
Knudson, Judy (individual)Corporate Officer · NOT APPLICABLE
Mills, Timothy (individual)Corporate Officer · NOT APPLICABLE
Pittman, Carlane (individual)Corporate Officer · NOT APPLICABLE
Randall, Brandon (individual)Corporate Officer · NOT APPLICABLE
Smith, Christopher (individual)Corporate Officer · NOT APPLICABLE
Stabler, Scott (individual)Corporate Officer · NOT APPLICABLE
Underwood, Robert (individual)Corporate Officer · NOT APPLICABLE
Adams, Vonnie (individual)W-2 Managing Employee · NOT APPLICABLE
Bates, Lisa (individual)W-2 Managing Employee · NOT APPLICABLE
Becke, Rachel (individual)W-2 Managing Employee · NOT APPLICABLE
Parks, Juanita (individual)W-2 Managing Employee · NOT APPLICABLE
Williams, Mike (individual)W-2 Managing Employee · NOT APPLICABLE
Williams, Suzanne (individual)W-2 Managing Employee · NOT APPLICABLE
Wolfe, Sally (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Woodhaven Hall at Williamsburg Landing?

Woodhaven Hall at Williamsburg Landing has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Virginia.

How many beds does Woodhaven Hall at Williamsburg Landing have?

It has 73 certified beds and cares for about 41 residents per day.

Has Woodhaven Hall at Williamsburg Landing been fined?

Yes. CMS lists 1 penalty totaling $36,374 in the last three years.

What is the phone number of Woodhaven Hall at Williamsburg Landing?

(757) 258-2196. The facility is located at 5500 Williamsburg Landing DR, Williamsburg, VA 23185.

Other nursing homes in Williamsburg

Compare all nursing homes in Williamsburg, VA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.