Valley Rehabilitation and Nursing Center
Nursing Home · Chilhowie, VA
CMS certification number495133
Contact & location
940 East Lee HighwayChilhowie, VA 24319
Smyth County
- Phone
- (276) 646-8911
- ZIP code
- 24319 – all care providers
Facility details
- Certified beds
- 180
- Residents per day
- 154.6 (86% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Valley Operator LLC
- Chain
- Lifeworks Rehab (64 facilities, avg 2.1★)
- Medicare certified since
- November 11, 1982
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.07 (state 3.76 · U.S. 3.86)
- Registered nurses (RN)
- 0.61 (state 0.69 · U.S. 0.69)
- Licensed practical nurses
- 0.83 (state 1.00 · U.S. 0.86)
- Nurse aides
- 1.64 (state 2.07 · U.S. 2.32)
- Weekend total
- 2.59 (state 3.29 · U.S. 3.42)
- Nursing staff turnover
- 35.6 (state 48.1 · U.S. 45.8)%
- RN turnover
- 34.8 (state 48.2 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- December 12, 2025
- Health deficiencies (last cycle)
- 8.0 (state 14.5 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 16 health · 22 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-12-12 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-01-19 |
| 2025-12-12 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-01-19 |
| 2025-12-12 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-01-19 |
| 2025-12-12 | Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-01-19 |
| 2025-12-12 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-19 |
| 2025-12-12 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-19 |
| 2025-12-12 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-19 |
| 2025-12-12 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-19 |
| 2023-06-30 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-07-27 |
| 2023-06-30 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-07-27 |
| 2023-06-30 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-07-27 |
| 2021-06-10 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2021-08-05 |
| 2021-06-10 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2021-08-05 |
| 2021-06-10 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2021-08-05 |
| 2021-06-10 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-08-05 |
| 2021-06-10 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-08-05 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Virginia Care Holco LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Charles 1994 Family Grantor Trust (organization) | 5%+ Indirect Ownership Interest | |
| Edward 1998 Family Grantor Trust (organization) | 5%+ Indirect Ownership Interest | |
| Isva Holdings LLC (organization) | 5%+ Indirect Ownership Interest | |
| Jkva Holdings LLC (organization) | 5%+ Indirect Ownership Interest | |
| Mlva Holdings LLC (organization) | 5%+ Indirect Ownership Interest | |
| Rajchenbach, Moshe (individual) | 5%+ Indirect Ownership Interest | |
| Saul 2012 Family Grantor Trust (organization) | 5%+ Indirect Ownership Interest | |
| Innovative Healthcare Management LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Lindsey, Jason (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Rajchenbach, Moshe (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Valley Rehabilitation and Nursing Center?
Valley Rehabilitation and Nursing Center has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Virginia.
How many beds does Valley Rehabilitation and Nursing Center have?
It has 180 certified beds and cares for about 155 residents per day.
Has Valley Rehabilitation and Nursing Center been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Valley Rehabilitation and Nursing Center?
It is part of Lifeworks Rehab and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Valley Rehabilitation and Nursing Center?
(276) 646-8911. The facility is located at 940 East Lee Highway, Chilhowie, VA 24319.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.