NHC Healthcare, Bristol

Nursing Home · Bristol, VA

CMS overall rating 5/5 For profit - Corporation

CMS certification number495131

Contact & location

245 North Street
Bristol, VA 24201
Bristol City County
Phone
(276) 669-4711
ZIP code
24201 – all care providers

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Facility details

Certified beds
120
Residents per day
106.9 (89% occupied)
Ownership
For profit - Corporation
Legal name
NHC Healthcare-Bristol LLC
Chain
National Healthcare Corporation (69 facilities, avg 4.0★)
Medicare certified since
September 29, 1982
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.0
Health inspections★★★★★ 4/5
State avg 2.7
Staffing★★★★★ 3/5
State avg 2.4
Quality measures★★★★★ 5/5
State avg 3.9
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.74 (state 3.76 · U.S. 3.86)
Registered nurses (RN)
0.55 (state 0.69 · U.S. 0.69)
Licensed practical nurses
1.04 (state 1.00 · U.S. 0.86)
Nurse aides
2.14 (state 2.07 · U.S. 2.32)
Weekend total
3.30 (state 3.29 · U.S. 3.42)
Nursing staff turnover
53.4 (state 48.1 · U.S. 45.8)%
RN turnover
42.9 (state 48.2 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
December 6, 2023
Health deficiencies (last cycle)
3.0 (state 14.5 · U.S. 9.3)
From complaints
3
Citations on record (3 years)
16 health · 7 fire safety · includes actual harm
DateCitationSeverityStatus
2025-08-20 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-10-01
2025-08-20 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-10-01
2025-08-20 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-10-01
2021-07-15 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2021-08-27
2021-07-15 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2021-08-27
2021-07-15 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-08-27
2021-07-15 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-08-27
2021-07-15 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-08-27
2018-08-24 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2018-10-11
2018-08-24 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2018-10-11
2018-08-24 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2018-10-11
2018-08-24 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2018-10-11
2018-08-24 Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
F0676 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2018-10-11
2018-08-24 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2018-10-11
2018-08-24 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2018-10-11
2018-08-24 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2018-10-11

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $12,735 in fines.

DateTypeAmount
2025-08-20Fine$12,735

Ownership & management

NameRoleSince
Blackrock INC (organization)Administrator · NOT APPLICABLE
Bowling, Alexandra (individual)Administrator · NOT APPLICABLE
Dodson, Vicki (individual)Administrator · NOT APPLICABLE
Kidd, Brian (individual)Administrator · NOT APPLICABLE
National Health Corporation (organization)Administrator · NOT APPLICABLE
National Health Investors, INC. (organization)Administrator · NOT APPLICABLE
National Healthcare Corporation (organization)Administrator · NOT APPLICABLE
Vanguard Group INC (organization)Administrator · NOT APPLICABLE
Whorley, Major (individual)Administrator · NOT APPLICABLE
Nason JR., Howard (individual)Corporate Officer · NOT APPLICABLE
Nhc/Delaware INC (organization)Direct Ownership Interest · NOT APPLICABLE
Morgan Stanley Institutional Advisors LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Nason JR., Howard (individual)Managing Control - Governing Body · NOT APPLICABLE
Bowling, Alexandra (individual)Operational/managerial Control · NOT APPLICABLE
Dodson, Vicki (individual)Operational/managerial Control · NOT APPLICABLE
Foran, Michelle (individual)Operational/managerial Control · NOT APPLICABLE
Kidd, Brian (individual)Operational/managerial Control · NOT APPLICABLE
Nason JR., Howard (individual)Operational/managerial Control · NOT APPLICABLE
National Healthcare Corporation (organization)Operational/managerial Control · NOT APPLICABLE
Nhc-Op LP (organization)Operational/managerial Control · NOT APPLICABLE
Ussery, Robert (individual)Operational/managerial Control · NOT APPLICABLE
Whorley, Major (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of NHC Healthcare, Bristol?

NHC Healthcare, Bristol has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Virginia.

How many beds does NHC Healthcare, Bristol have?

It has 120 certified beds and cares for about 107 residents per day.

Has NHC Healthcare, Bristol been fined?

Yes. CMS lists 1 penalty totaling $12,735 in the last three years.

Who owns NHC Healthcare, Bristol?

It is part of National Healthcare Corporation and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of NHC Healthcare, Bristol?

(276) 669-4711. The facility is located at 245 North Street, Bristol, VA 24201.

Other nursing homes in Bristol

Compare all nursing homes in Bristol, VA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.