The Manor, Inc.

Nursing Home · Morrisville, VT

CMS overall rating 3/5 Non profit - Corporation

CMS certification number475057

Contact & location

577 Washington Highway
Morrisville, VT 05661
Lamoille County
Phone
(802) 888-8700
ZIP code
05661 – all care providers

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Facility details

Certified beds
72
Residents per day
66.7 (93% occupied)
Ownership
Non profit - Corporation
Legal name
The Manor INC
Medicare certified since
May 1, 2000
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 2.9
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.3
Quality measures★★★★★ 2/5
State avg 2.8
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.19 (state 4.22 · U.S. 3.86)
Registered nurses (RN)
0.69 (state 0.80 · U.S. 0.69)
Licensed practical nurses
0.78 (state 0.88 · U.S. 0.86)
Nurse aides
2.72 (state 2.54 · U.S. 2.32)
Weekend total
3.93 (state 3.66 · U.S. 3.42)
Nursing staff turnover
63.6 (state 55.4 · U.S. 45.8)%
RN turnover
40.0 (state 39.9 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
April 15, 2026
Health deficiencies (last cycle)
6.0 (state 8.1 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
14 health · 3 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-04-15 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-05-15
2026-04-15 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-15
2026-04-15 Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
F0710 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-15
2026-04-15 Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
F0711 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-15
2026-04-15 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-15
2025-11-25 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2025-12-19
2025-04-23 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
C
No actual harm, potential for minimal harm
Deficient, Provider has no plan of correction
2024-12-16 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2024-11-14
2024-12-16 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2024-11-20
2024-12-16 Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
F0943 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-30
2024-02-07 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2024-03-07
2024-02-07 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-07
2024-02-07 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-07
2024-02-07 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-07

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $140,856 in fines.

DateTypeAmount
2024-12-16Fine$112,847
2024-02-07Fine$28,009

Ownership & management

NameRoleSince
The Manor INC (organization)5%+ Direct Ownership Interest · 100%
Smith, Lynnette (individual)5%+ Indirect Ownership Interest
Smith, Lynnette (individual)Administrator · NOT APPLICABLE
The Manor INC (organization)Administrator · NOT APPLICABLE
Van Vogelpoel, Tusa (individual)Administrator · NOT APPLICABLE
Smith, Lynnette (individual)Direct Ownership Interest · NOT APPLICABLE
Smith, Lynnette (individual)Operational/managerial Control · NOT APPLICABLE
Van Vogelpoel, Tusa (individual)Operational/managerial Control · NOT APPLICABLE
Birmingham, Lisa (individual)Trustee Of The Snf · NOT APPLICABLE
Norder, Angela (individual)Trustee Of The Snf · NOT APPLICABLE
Yacovone, Dave (individual)Trustee Of The Snf · NOT APPLICABLE

Frequently asked questions

What is the rating of The Manor, Inc.?

The Manor, Inc. has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in Vermont.

How many beds does The Manor, Inc. have?

It has 72 certified beds and cares for about 67 residents per day.

Has The Manor, Inc. been fined?

Yes. CMS lists 2 penalties totaling $140,856 in the last three years.

What is the phone number of The Manor, Inc.?

(802) 888-8700. The facility is located at 577 Washington Highway, Morrisville, VT 05661.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.