The Villa Rehab
Nursing Home · St. Albans, VT
CMS certification number475055
CMS lists this nursing home as a Special Focus Facility candidate – one of the lowest-performing nursing homes in its state based on inspection history.
Contact & location
7 Forest Hill DriveSt. Albans, VT 05478
Franklin County
- Phone
- (802) 524-3498
- ZIP code
- 05478 – all care providers
Facility details
- Certified beds
- 30
- Residents per day
- 22.2 (74% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- The Villa Rehab Center
- Medicare certified since
- April 1, 1998
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 5.08 (state 4.22 · U.S. 3.86)
- Registered nurses (RN)
- 1.34 (state 0.80 · U.S. 0.69)
- Licensed practical nurses
- 0.53 (state 0.88 · U.S. 0.86)
- Nurse aides
- 3.21 (state 2.54 · U.S. 2.32)
- Weekend total
- 4.17 (state 3.66 · U.S. 3.42)
- Nursing staff turnover
- 61.0 (state 55.4 · U.S. 45.8)%
- RN turnover
- 64.3 (state 39.9 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- July 30, 2025
- Health deficiencies (last cycle)
- 13.0 (state 8.1 · U.S. 9.3)
- From complaints
- 5
- Citations on record (3 years)
- 24 health · 5 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-05-26 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-15 |
| 2026-05-26 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-15 |
| 2026-03-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-04-15 |
| 2026-03-05 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-04-05 |
| 2025-07-30 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2025-09-05 |
| 2025-07-30 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-09-09 |
| 2025-07-30 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-08-29 |
| 2025-07-30 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F0838 · Administration Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-08-29 |
| 2025-07-30 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-09-05 |
| 2025-07-30 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. F0882 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-08-29 |
| 2025-07-30 | Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. F0945 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-09-09 |
| 2025-07-30 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. F0947 · Nursing and Physician Services Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-09-04 |
| 2025-07-30 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-04 |
| 2025-07-30 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-29 |
| 2025-07-30 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-29 |
| 2025-07-30 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. F0627 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-29 |
| 2025-07-30 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-05 |
| 2024-07-31 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-07-31 |
| 2024-07-31 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-08-06 |
| 2024-07-31 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F0838 · Administration Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-08-01 |
| 2024-07-31 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-08-29 |
| 2024-07-31 | Provide behavior health training consistent with the requirements and as determined by a facility assessment. F0949 · Administration Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-03 |
| 2024-07-31 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2024-08-05 |
| 2023-06-07 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-06 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
2 penalties in the last three years, including $37,040 in fines.
| Date | Type | Amount |
|---|---|---|
| 2026-03-05 | Fine | $23,660 |
| 2024-07-31 | Fine | $13,380 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Condon, Coleen (individual) | 5%+ Direct Ownership Interest · 100% | |
| Mattison, Deana (individual) | Administrator · NOT APPLICABLE | |
| Strenio, Jonathan (individual) | Administrator · NOT APPLICABLE | |
| Theoria Medical (organization) | Administrator · NOT APPLICABLE | |
| Mattison, Deana (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Strenio, Jonathan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Theoria Medical (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of The Villa Rehab?
The Villa Rehab has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in Vermont.
How many beds does The Villa Rehab have?
It has 30 certified beds and cares for about 22 residents per day.
Has The Villa Rehab been fined?
Yes. CMS lists 2 penalties totaling $37,040 in the last three years.
What is the phone number of The Villa Rehab?
(802) 524-3498. The facility is located at 7 Forest Hill Drive, St. Albans, VT 05478.
Other nursing homes in St. Albans
-
Franklin County Rehab Center, LLC
Nursing Home · St. Albans, VT · 64 beds
★★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.