Mayo Healthcare Inc.

Nursing Home · Northfield, VT

CMS overall rating 4/5 Non profit - Other

CMS certification number475053

Contact & location

71 Richardson Avenue
Northfield, VT 05663
Washington County
Phone
(802) 485-3161
ZIP code
05663 – all care providers

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Facility details

Certified beds
50
Residents per day
44.9 (90% occupied)
Ownership
Non profit - Other
Legal name
Mayo Healthcare INC
Medicare certified since
June 2, 1995
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 2.9
Health inspections★★★★★ 5/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 3.3
Quality measures★★★★★ 1/5
State avg 2.8
Long-stay quality★★★★★ 1/5
Short-stay quality★★★★★ 1/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.38 (state 4.22 · U.S. 3.86)
Registered nurses (RN)
1.01 (state 0.80 · U.S. 0.69)
Licensed practical nurses
0.64 (state 0.88 · U.S. 0.86)
Nurse aides
2.73 (state 2.54 · U.S. 2.32)
Weekend total
3.71 (state 3.66 · U.S. 3.42)
Nursing staff turnover
—
RN turnover
—

Inspections

Last standard inspection
May 13, 2026
Health deficiencies (last cycle)
1.0 (state 8.1 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
10 health · 2 fire safety
DateCitationSeverityStatus
2026-05-13 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-06-16
2025-05-07 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-06-16
2025-05-07 Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
F0851 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-02-25
2024-03-13 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-04-19
2024-03-13 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-04-19
2024-03-13 Ensure that the resident and his/her doctor meet face-to-face at all required visits.
F0712 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-04-19
2024-03-13 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-04-19
2024-03-13 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-19
2024-03-13 Plan the resident's discharge to meet the resident's goals and needs.
F0660 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-19
2023-10-25 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Deficient, Provider has no plan of correction

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Northfield Savings Bank (organization)5%+ Mortgage Interest · NOT APPLICABLE
Fowler, Milton (individual)Administrator · NOT APPLICABLE
Northfield Savings Bank (organization)Administrator · NOT APPLICABLE
Stevens, Shellie (individual)Administrator · NOT APPLICABLE
O'brien, Joseph (individual)Corporate Director · NOT APPLICABLE
Stevens, Shellie (individual)Corporate Director · NOT APPLICABLE
Fowler, Milton (individual)Operational/managerial Control · NOT APPLICABLE
Stevens, Shellie (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Mayo Healthcare Inc.?

Mayo Healthcare Inc. has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in Vermont.

How many beds does Mayo Healthcare Inc. have?

It has 50 certified beds and cares for about 45 residents per day.

Has Mayo Healthcare Inc. been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Mayo Healthcare Inc.?

(802) 485-3161. The facility is located at 71 Richardson Avenue, Northfield, VT 05663.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.