Thompson House Nursing Home

Nursing Home · Brattleboro, VT

CMS overall rating 1/5 SFF candidate Non profit - Corporation

CMS certification number475050
CMS lists this nursing home as a Special Focus Facility candidate – one of the lowest-performing nursing homes in its state based on inspection history.

Contact & location

80 Maple Street
Brattleboro, VT 05301
Windham County
Phone
(802) 254-4977
ZIP code
05301 – all care providers

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Facility details

Certified beds
43
Residents per day
38.5 (90% occupied)
Ownership
Non profit - Corporation
Legal name
Brattleboro Mutual Aid Association, INC.
Medicare certified since
July 1, 1995
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 2.9
Health inspections★★★★★ 1/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.3
Quality measures★★★★★ 4/5
State avg 2.8
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.95 (state 4.22 · U.S. 3.86)
Registered nurses (RN)
0.98 (state 0.80 · U.S. 0.69)
Licensed practical nurses
1.02 (state 0.88 · U.S. 0.86)
Nurse aides
2.95 (state 2.54 · U.S. 2.32)
Weekend total
4.22 (state 3.66 · U.S. 3.42)
Nursing staff turnover
56.1 (state 55.4 · U.S. 45.8)%
RN turnover
40.0 (state 39.9 · U.S. 42.9)%
Administrators who left
2 in the last year

Inspections

Last standard inspection
March 18, 2026
Health deficiencies (last cycle)
3.0 (state 8.1 · U.S. 9.3)
From complaints
3
Citations on record (3 years)
7 health · 0 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-12-09 Make sure that a working call system is available in each resident's bathroom and bathing area.
F0919 · Environmental Deficiencies · complaint inspection
K
Immediate jeopardy to resident health or safety
Corrected 2026-01-07
2025-12-09 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2026-01-07
2025-12-09 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2026-01-07
2025-01-08 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-01-31
2023-09-20 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-11-01
2023-09-20 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-11-01
2023-09-20 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-11-01

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $112,499 in fines.

DateTypeAmount
2025-12-09Fine$112,499

Ownership & management

NameRoleSince
Dickey, Kari (individual)Administrator · NOT APPLICABLE
Pratt, Tara (individual)Administrator · NOT APPLICABLE
Abell, Peter (individual)Corporate Director · NOT APPLICABLE
Huestis, Stephanie (individual)Corporate Director · NOT APPLICABLE
Mabie, John (individual)Corporate Director · NOT APPLICABLE
Taylor Olson, Carolyn (individual)Corporate Director · NOT APPLICABLE
Veenema, Ron (individual)Corporate Director · NOT APPLICABLE
Dickey, Kari (individual)Operational/managerial Control · NOT APPLICABLE
Morton, Judith (individual)Operational/managerial Control · NOT APPLICABLE
Pratt, Tara (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Thompson House Nursing Home?

Thompson House Nursing Home has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in Vermont.

How many beds does Thompson House Nursing Home have?

It has 43 certified beds and cares for about 39 residents per day.

Has Thompson House Nursing Home been fined?

Yes. CMS lists 1 penalty totaling $112,499 in the last three years.

What is the phone number of Thompson House Nursing Home?

(802) 254-4977. The facility is located at 80 Maple Street, Brattleboro, VT 05301.

Other nursing homes in Brattleboro

Compare all nursing homes in Brattleboro, VT →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.