Mountain View Center Genesis Healthcare

Nursing Home · Rutland, VT

CMS overall rating 3/5 For profit - Corporation

CMS certification number475012

Contact & location

9 Haywood Avenue
Rutland, VT 05701
Rutland County
Phone
(802) 775-0007
ZIP code
05701 – all care providers

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Facility details

Certified beds
158
Residents per day
131.4 (83% occupied)
Ownership
For profit - Corporation
Legal name
Nine Haywood Avenue Operations LLC
Chain
Genesis Healthcare (184 facilities, avg 2.4★)
Medicare certified since
June 1, 1970
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 2.9
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 3.3
Quality measures★★★★★ 4/5
State avg 2.8
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.73 (state 4.22 · U.S. 3.86)
Registered nurses (RN)
0.63 (state 0.80 · U.S. 0.69)
Licensed practical nurses
1.05 (state 0.88 · U.S. 0.86)
Nurse aides
2.05 (state 2.54 · U.S. 2.32)
Weekend total
3.36 (state 3.66 · U.S. 3.42)
Nursing staff turnover
53.6 (state 55.4 · U.S. 45.8)%
RN turnover
44.8 (state 39.9 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
June 3, 2026
Health deficiencies (last cycle)
7.0 (state 8.1 · U.S. 9.3)
From complaints
3
Citations on record (3 years)
31 health · 1 fire safety · includes actual harm
DateCitationSeverityStatus
2026-06-03 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-07-10
2026-06-03 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-10
2026-06-03 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-10
2026-06-03 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-10
2026-04-08 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2026-05-15
2026-04-08 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies · complaint inspection
G
Actual harm
Corrected 2026-05-15
2025-09-09 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-10-10
2025-06-04 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-16
2024-04-11 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-05-24
2024-04-11 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-05-24
2024-04-11 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-05-24
2024-04-11 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-05-24
2024-04-11 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-05-24
2024-04-11 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-05-24
2024-04-11 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-05-24
2024-04-11 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-05-24
2024-04-11 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-24
2024-04-11 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-24
2024-04-11 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-24
2024-04-11 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-24
2024-04-11 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-24
2024-01-31 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-02-01
2023-09-18 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies · complaint inspection
B
No actual harm, potential for minimal harm
Deficient, Provider has no plan of correction
2023-04-05 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2023-05-10
2023-04-05 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-05-10
2023-04-05 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-05-10
2023-04-05 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-05-10
2023-04-05 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
F0744 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-05-10
2023-04-05 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-05-10
2023-04-05 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-05-10
2023-04-05 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-10

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

3 penalties in the last three years, including $40,350 in fines.

DateTypeAmount
2026-04-08Fine$17,665
2026-04-08Fine$13,065
2025-09-09Fine$9,620

Ownership & management

NameRoleSince
Genesis VT Holdings LLC (organization)5%+ Direct Ownership Interest · 100%
Fc-Gen Operations Investment LLC (organization)5%+ Indirect Ownership Interest
Gen Operations I LLC (organization)5%+ Indirect Ownership Interest
Gen Operations II LLC (organization)5%+ Indirect Ownership Interest
Genesis Healthcare INC (organization)5%+ Indirect Ownership Interest
Genesis Healthcare LLC (organization)5%+ Indirect Ownership Interest
Genesis Holdings LLC (organization)5%+ Indirect Ownership Interest
Genesis Operations LLC (organization)5%+ Indirect Ownership Interest
GHC Holdings LLC (organization)5%+ Indirect Ownership Interest
Sun Healthcare Group INC (organization)5%+ Indirect Ownership Interest
Whitman, Arnold (individual)5%+ Indirect Ownership Interest
Isabelle, Teresa (individual)Administrator · NOT APPLICABLE
Sobel, Eitan (individual)Administrator · NOT APPLICABLE
Berg, Michael (individual)Corporate Officer · NOT APPLICABLE
Isabelle, Teresa (individual)Operational/managerial Control · NOT APPLICABLE
Sobel, Eitan (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Mountain View Center Genesis Healthcare?

Mountain View Center Genesis Healthcare has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in Vermont.

How many beds does Mountain View Center Genesis Healthcare have?

It has 158 certified beds and cares for about 131 residents per day.

Has Mountain View Center Genesis Healthcare been fined?

Yes. CMS lists 3 penalties totaling $40,350 in the last three years.

Who owns Mountain View Center Genesis Healthcare?

It is part of Genesis Healthcare and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Mountain View Center Genesis Healthcare?

(802) 775-0007. The facility is located at 9 Haywood Avenue, Rutland, VT 05701.

Other nursing homes in Rutland

Compare all nursing homes in Rutland, VT →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.