Rocky Mountain Care - Maple Dell
Nursing Home · Payson, UT
CMS certification number465129
Contact & location
55 South Professional WayPayson, UT 84651
Utah County
- Phone
- (801) 465-9211
- ZIP code
- 84651 – all care providers
Facility details
- Certified beds
- 76
- Residents per day
- 52.9 (70% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Canyonlands Health Care Special Service District
- Chain
- Rocky Mountain Care (10 facilities, avg 3.0★)
- Medicare certified since
- March 26, 1992
- Participates in
- Medicare and Medicaid
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.64 (state 4.07 · U.S. 3.86)
- Registered nurses (RN)
- 1.44 (state 1.25 · U.S. 0.69)
- Licensed practical nurses
- 0.12 (state 0.48 · U.S. 0.86)
- Nurse aides
- 2.09 (state 2.35 · U.S. 2.32)
- Weekend total
- 3.27 (state 3.56 · U.S. 3.42)
- Nursing staff turnover
- 43.4 (state 50.7 · U.S. 45.8)%
- RN turnover
- 17.6 (state 40.6 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- August 28, 2024
- Health deficiencies (last cycle)
- 13.0 (state 8.6 · U.S. 9.3)
- From complaints
- 4
- Citations on record (3 years)
- 75 health · 5 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-05-05 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-03-28 |
| 2024-08-28 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-10-09 |
| 2024-08-28 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-09 |
| 2024-08-28 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-09 |
| 2024-08-28 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-09 |
| 2024-08-28 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-09 |
| 2024-08-28 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-09 |
| 2024-08-28 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-09 |
| 2024-08-28 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-09 |
| 2024-08-28 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-09 |
| 2024-08-28 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-09 |
| 2024-08-28 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-09 |
| 2024-08-28 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. F0801 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-09 |
| 2022-10-03 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2022-11-11 |
| 2022-10-03 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2022-11-11 |
| 2022-10-03 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies |
G Actual harm |
Corrected 2022-11-11 |
| 2022-10-03 | Provide medically-related social services to help each resident achieve the highest possible quality of life. F0745 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2022-11-11 |
| 2022-10-03 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-11-11 |
| 2022-10-03 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-11-11 |
| 2022-10-03 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-11-11 |
| 2022-10-03 | Assure that each resident’s assessment is updated at least once every 3 months. F0638 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-11-11 |
| 2022-10-03 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-11-11 |
| 2022-10-03 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-11-11 |
| 2022-10-03 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-11-11 |
| 2022-10-03 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. F0676 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-11-11 |
| 2022-10-03 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-11-11 |
| 2022-10-03 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-11-11 |
| 2022-10-03 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-11-11 |
| 2022-10-03 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-11-11 |
| 2022-10-03 | Provide timely, quality laboratory services/tests to meet the needs of residents. F0770 · Administration Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-11-11 |
| 2022-10-03 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-11-11 |
| 2022-10-03 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-11-11 |
| 2022-10-03 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-11-11 |
| 2022-10-03 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-11-11 |
| 2022-10-03 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-11-11 |
| 2022-10-03 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-11 |
| 2022-10-03 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-11 |
| 2022-10-03 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-11 |
| 2022-10-03 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-11 |
| 2022-10-03 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. F0622 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-11 |
| 2022-10-03 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-11 |
| 2022-10-03 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-11 |
| 2022-10-03 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-11 |
| 2022-10-03 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. F0773 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-11 |
| 2022-10-03 | Implement a program that monitors antibiotic use. F0881 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-11 |
| 2022-10-03 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-11 |
| 2022-10-03 | Ensure staff are vaccinated for COVID-19 F0888 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-11 |
| 2021-07-21 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
L Immediate jeopardy to resident health or safety |
Corrected 2021-09-30 |
| 2021-07-21 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. F0801 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2021-09-30 |
| 2021-07-21 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. F0882 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2021-09-30 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Canyonlands Health Care Special Service District (organization) | 5%+ Direct Ownership Interest · 100% | |
| Bangerter, Edward (individual) | Administrator · NOT APPLICABLE | |
| Bangerter, Johnathan (individual) | Administrator · NOT APPLICABLE | |
| Dej Payson Operating LLC (organization) | Administrator · NOT APPLICABLE | |
| Parsons, Weston (individual) | Administrator · NOT APPLICABLE | |
| Rocky Mountain Care LLC (organization) | Administrator · NOT APPLICABLE | |
| Schellenberg, Matthew (individual) | Administrator · NOT APPLICABLE | |
| Ballantyne, Kenneth (individual) | Corporate Director · NOT APPLICABLE | |
| Cook, Daniel (individual) | Corporate Director · NOT APPLICABLE | |
| Knuteson, Tawny (individual) | Corporate Director · NOT APPLICABLE | |
| Langianese, Joette (individual) | Corporate Director · NOT APPLICABLE | |
| Trujillo, Camille (individual) | Corporate Director · NOT APPLICABLE | |
| Irby, Martha (individual) | Corporate Officer · NOT APPLICABLE | |
| Lyman, Colette (individual) | Corporate Officer · NOT APPLICABLE | |
| McCandless, Melodie (individual) | Corporate Officer · NOT APPLICABLE | |
| Bangerte, Nathan (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Bangerter, Edward (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Bangerter, Johnathan (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Darby, Megan (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Gatherum, Jason (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Neves, Courtney (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Snowball, Kelly (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Dej Payson Operating LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Parsons, Weston (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Schellenberg, Matthew (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Rocky Mountain Care - Maple Dell?
Rocky Mountain Care - Maple Dell has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in Utah.
How many beds does Rocky Mountain Care - Maple Dell have?
It has 76 certified beds and cares for about 53 residents per day.
Has Rocky Mountain Care - Maple Dell been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Rocky Mountain Care - Maple Dell?
It is part of Rocky Mountain Care and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Rocky Mountain Care - Maple Dell?
(801) 465-9211. The facility is located at 55 South Professional Way, Payson, UT 84651.
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.