Life Care Center of Plano

Nursing Home · Plano, TX

CMS overall rating 4/5 For profit - Limited Liability company

CMS certification number455864

Contact & location

3800 W Park Blvd
Plano, TX 75075
Collin County
Phone
(972) 612-1700
ZIP code
75075 – all care providers

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Facility details

Certified beds
120
Residents per day
67.0 (56% occupied)
Ownership
For profit - Limited Liability company
Legal name
Plano Skilled Operations LLC
Chain
Life Care Centers of America (194 facilities, avg 3.4★)
Medicare certified since
January 30, 1990
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 2.6
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 1.9
Quality measures★★★★★ 5/5
State avg 3.7
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.76 (state 3.39 · U.S. 3.86)
Registered nurses (RN)
0.48 (state 0.43 · U.S. 0.69)
Licensed practical nurses
1.31 (state 0.95 · U.S. 0.86)
Nurse aides
1.97 (state 2.00 · U.S. 2.32)
Weekend total
3.33 (state 2.98 · U.S. 3.42)
Nursing staff turnover
42.5 (state 55.3 · U.S. 45.8)%
RN turnover
57.1 (state 54.6 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
April 24, 2025
Health deficiencies (last cycle)
11.0 (state 9.3 · U.S. 9.3)
From complaints
4
Citations on record (3 years)
21 health · 6 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-04-09 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-24
2026-01-14 Ensure the activities program is directed by a qualified professional.
F0680 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-13
2025-04-24 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2025-03-31
2025-04-24 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-05-16
2025-04-24 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-05-16
2025-04-24 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-05-16
2025-04-24 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-05-16
2025-04-24 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-16
2025-04-24 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-16
2025-04-24 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-16
2025-04-24 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-16
2024-11-08 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-09
2024-05-02 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-05-31
2024-05-02 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-31
2024-03-07 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-04-05
2024-03-07 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-04-05
2024-03-07 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-04-05
2023-01-19 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-03-03
2023-01-19 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-03-03
2023-01-19 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-03-03
2023-01-19 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-03-03

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $8,281 in fines.

DateTypeAmount
2025-04-24Fine$8,281

Ownership & management

NameRoleSince
Bray, Steven (individual)Administrator · NOT APPLICABLE
Life Care Centers of America, INC. (organization)Administrator · NOT APPLICABLE
Petty, Andrew (individual)Administrator · NOT APPLICABLE
Plano Skilled Operations LLC (organization)Administrator · NOT APPLICABLE
Preston, Forrest (individual)Administrator · NOT APPLICABLE
Cross, Cindy (individual)Corporate Officer · NOT APPLICABLE
Henry, Terry (individual)Corporate Officer · NOT APPLICABLE
Lay, Lisa (individual)Corporate Officer · NOT APPLICABLE
Swanker, Richard (individual)Corporate Officer · NOT APPLICABLE
Thurmond, Joan (individual)Corporate Officer · NOT APPLICABLE
Developers Investment Company INC (organization)Direct Ownership Interest · NOT APPLICABLE
Preston, Forrest (individual)Indirect Ownership Interest · NOT APPLICABLE
Newhouse, Joan (individual)Managing Control - Governing Body · NOT APPLICABLE
Petty, Andrew (individual)Managing Control - Governing Body · NOT APPLICABLE
Schmidt, Derek (individual)Managing Control - Governing Body · NOT APPLICABLE
Bray, Steven (individual)Operational/managerial Control · NOT APPLICABLE
Developers Investment Company INC (organization)Operational/managerial Control · NOT APPLICABLE
Fletcher, Todd (individual)Operational/managerial Control · NOT APPLICABLE
Life Care Centers of America, INC. (organization)Operational/managerial Control · NOT APPLICABLE
Newhouse, Joan (individual)Operational/managerial Control · NOT APPLICABLE
Petty, Andrew (individual)Operational/managerial Control · NOT APPLICABLE
Plano Skilled Operations LLC (organization)Operational/managerial Control · NOT APPLICABLE
Preston, Aubrey (individual)Operational/managerial Control · NOT APPLICABLE
Schmidt, Derek (individual)Operational/managerial Control · NOT APPLICABLE
Ziegler, James (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Life Care Center of Plano?

Life Care Center of Plano has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.6-star average in Texas.

How many beds does Life Care Center of Plano have?

It has 120 certified beds and cares for about 67 residents per day.

Has Life Care Center of Plano been fined?

Yes. CMS lists 1 penalty totaling $8,281 in the last three years.

Who owns Life Care Center of Plano?

It is part of Life Care Centers of America and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Life Care Center of Plano?

(972) 612-1700. The facility is located at 3800 W Park Blvd, Plano, TX 75075.

Other nursing homes in Plano

Compare all nursing homes in Plano, TX →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.