Willowbrook Nursing Center
Nursing Home · Nacogdoches, TX
CMS certification number455700
Contact & location
227 Russell BlvdNacogdoches, TX 75965
Nacogdoches County
- Phone
- (936) 564-4596
- ZIP code
- 75965 – all care providers
Facility details
- Certified beds
- 166
- Residents per day
- 102.3 (62% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Winnie-Stowell Hospital District
- Chain
- HMG Healthcare (31 facilities, avg 3.1★)
- Medicare certified since
- April 28, 1987
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.21 (state 3.39 · U.S. 3.86)
- Registered nurses (RN)
- 0.26 (state 0.43 · U.S. 0.69)
- Licensed practical nurses
- 1.03 (state 0.95 · U.S. 0.86)
- Nurse aides
- 1.92 (state 2.00 · U.S. 2.32)
- Weekend total
- 2.79 (state 2.98 · U.S. 3.42)
- Nursing staff turnover
- 52.0 (state 55.3 · U.S. 45.8)%
- RN turnover
- —
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- July 9, 2025
- Health deficiencies (last cycle)
- 6.0 (state 9.3 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 23 health · 4 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-07-09 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-07-10 |
| 2025-07-09 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-07-10 |
| 2025-07-09 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-10 |
| 2025-07-09 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-10 |
| 2025-07-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-10 |
| 2025-07-09 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-10 |
| 2025-05-28 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-15 |
| 2025-03-19 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2025-03-20 |
| 2024-06-19 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-05 |
| 2024-06-19 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-05 |
| 2024-06-19 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-05 |
| 2024-06-19 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-05 |
| 2024-06-19 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-05 |
| 2024-06-19 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-05 |
| 2024-06-19 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-05 |
| 2024-06-19 | Keep all essential equipment working safely. F0908 · Environmental Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-05 |
| 2024-06-19 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-05 |
| 2024-06-19 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies · complaint inspection |
C No actual harm, potential for minimal harm |
Corrected 2024-07-05 |
| 2023-04-19 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-05-05 |
| 2023-04-19 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-05-05 |
| 2023-04-19 | Have policies on smoking. F0926 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-05-05 |
| 2023-04-19 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-05 |
| 2023-04-19 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-05 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $153,439 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-03-19 | Fine | $153,439 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Cibc Bank USA (organization) | 5%+ Direct Ownership Interest | |
| Forvis Mazars LLP (organization) | 5%+ Direct Ownership Interest | |
| Zions Bancorporation (organization) | 5%+ Direct Ownership Interest | |
| Balsamo, Krystal (individual) | Administrator · NOT APPLICABLE | |
| Benavides, Rhonda (individual) | Administrator · NOT APPLICABLE | |
| Casper, Andrea (individual) | Administrator · NOT APPLICABLE | |
| Cibc Bank USA (organization) | Administrator · NOT APPLICABLE | |
| Culp, Roland (individual) | Administrator · NOT APPLICABLE | |
| Daspit, Laurence (individual) | Administrator · NOT APPLICABLE | |
| Dohn, William (individual) | Administrator · NOT APPLICABLE | |
| Forvis Mazars LLP (organization) | Administrator · NOT APPLICABLE | |
| Lindemann, Carey (individual) | Administrator · NOT APPLICABLE | |
| Pico, Ana (individual) | Administrator · NOT APPLICABLE | |
| Prince, Derek (individual) | Administrator · NOT APPLICABLE | |
| Reinarz, Christian (individual) | Administrator · NOT APPLICABLE | |
| Sanders, James (individual) | Administrator · NOT APPLICABLE | |
| Stanbridge, Norma (individual) | Administrator · NOT APPLICABLE | |
| Zions Bancorporation (organization) | Administrator · NOT APPLICABLE | |
| Stramecki, Anthony (individual) | Corporate Director · NOT APPLICABLE | |
| Way, George (individual) | Corporate Director · NOT APPLICABLE | |
| Murrell, Edward (individual) | Corporate Officer · NOT APPLICABLE | |
| Rollo, Jeffery (individual) | Corporate Officer · NOT APPLICABLE | |
| Stramecki, Anthony (individual) | Corporate Officer · NOT APPLICABLE | |
| Prince, Derek (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Balsamo, Krystal (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Benavides, Rhonda (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Casper, Andrea (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Cibc Bank USA (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Culp, Roland (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Daspit, Laurence (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Dohn, William (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Forvis Mazars LLP (organization) | Operational/managerial Control · NOT APPLICABLE | |
| HMG Park Manor of Willowbrook LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| HMG Partners II LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Murrell, Edward (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Pico, Ana (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Prince, Derek (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Reinarz, Christian (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Rollo, Jeffery (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Sanders, James (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Stramecki, Anthony (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Vratis, Kacey (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Way, George (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Zions Bancorporation (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Willowbrook Nursing Center?
Willowbrook Nursing Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.6-star average in Texas.
How many beds does Willowbrook Nursing Center have?
It has 166 certified beds and cares for about 102 residents per day.
Has Willowbrook Nursing Center been fined?
Yes. CMS lists 1 penalty totaling $153,439 in the last three years.
Who owns Willowbrook Nursing Center?
It is part of HMG Healthcare and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Willowbrook Nursing Center?
(936) 564-4596. The facility is located at 227 Russell Blvd, Nacogdoches, TX 75965.
Other nursing homes in Nacogdoches
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Westward Trails Nursing and Rehabilitation
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.