The Suites at Jordan River

Nursing Home · Collierville, TN

CMS overall rating 3/5 Non profit - Corporation

CMS certification number445541

Contact & location

10001 Crooked Creek RD Suite 501
Collierville, TN 38017
Shelby County
Phone
(901) 779-8200
ZIP code
38017 – all care providers

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Facility details

Certified beds
60
Residents per day
56.7 (95% occupied)
Ownership
Non profit - Corporation
Legal name
Luke INC
Medicare certified since
August 24, 2022
Participates in
Medicare
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.0
Health inspections★★★★★ 4/5
State avg 3.0
Staffing★★★★★ 4/5
State avg 2.5
Quality measures★★★★★ 1/5
State avg 3.6
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 1/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.49 (state 3.80 · U.S. 3.86)
Registered nurses (RN)
0.62 (state 0.60 · U.S. 0.69)
Licensed practical nurses
1.03 (state 1.09 · U.S. 0.86)
Nurse aides
2.85 (state 2.12 · U.S. 2.32)
Weekend total
4.01 (state 3.31 · U.S. 3.42)
Nursing staff turnover
54.8 (state 48.9 · U.S. 45.8)%
RN turnover
41.7 (state 43.2 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
June 17, 2026
Health deficiencies (last cycle)
0.0 (state 4.7 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
8 health · 4 fire safety
DateCitationSeverityStatus
2025-03-27 Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
F0636 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-25
2025-03-27 Assure that each resident’s assessment is updated at least once every 3 months.
F0638 · Resident Assessment and Care Planning Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-25
2025-03-27 Ensure a qualified health professional conducts resident assessments.
F0642 · Resident Assessment and Care Planning Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-25
2025-03-27 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-25
2025-03-27 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-25
2025-03-27 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-25
2025-03-27 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-25
2025-03-27 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-25

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Walrond, James (individual)Contracted Managing Employee · NOT APPLICABLE
Herzke, Rudolf (individual)Corporate Director · NOT APPLICABLE
Herzke, Rudolf (individual)Corporate Officer · NOT APPLICABLE

Frequently asked questions

What is the rating of The Suites at Jordan River?

The Suites at Jordan River has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Tennessee.

How many beds does The Suites at Jordan River have?

It has 60 certified beds and cares for about 57 residents per day.

Has The Suites at Jordan River been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of The Suites at Jordan River?

(901) 779-8200. The facility is located at 10001 Crooked Creek RD Suite 501, Collierville, TN 38017.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.