Cypress Grove Post Acute

Nursing Home · Jackson, TN

CMS overall rating 3/5 For profit - Limited Liability company

CMS certification number445453

Contact & location

45 Forest Cove
Jackson, TN 38301
Madison County
Phone
(731) 424-4200
ZIP code
38301 – all care providers

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Facility details

Certified beds
170
Residents per day
105.6 (62% occupied)
Ownership
For profit - Limited Liability company
Legal name
Goodhope Bay Holdings LLC
Chain
Links Healthcare Group (32 facilities, avg 2.9★)
Medicare certified since
July 1, 2002
Participates in
Medicare and Medicaid

CMS star ratings

Overall★★★★★ 3/5
State avg 3.0
Health inspections★★★★★ 3/5
State avg 3.0
Staffing★★★★★ 3/5
State avg 2.5
Quality measures★★★★★ 3/5
State avg 3.6
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.72 (state 3.80 · U.S. 3.86)
Registered nurses (RN)
0.48 (state 0.60 · U.S. 0.69)
Licensed practical nurses
1.10 (state 1.09 · U.S. 0.86)
Nurse aides
2.14 (state 2.12 · U.S. 2.32)
Weekend total
3.44 (state 3.31 · U.S. 3.42)
Nursing staff turnover
47.4 (state 48.9 · U.S. 45.8)%
RN turnover
33.3 (state 43.2 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
June 18, 2025
Health deficiencies (last cycle)
3.0 (state 4.7 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
24 health · 10 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-06-18 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-18
2025-06-18 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-18
2025-06-18 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-18
2024-09-25 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2024-10-11
2024-09-25 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-11
2022-07-14 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 J
Immediate jeopardy to resident health or safety		 Corrected 2022-06-08
2022-07-14 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 J
Immediate jeopardy to resident health or safety		 Corrected 2022-06-08
2022-07-14 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-08-04
2022-07-14 Allow resident to participate in the development and implementation of his or her person-centered plan of care.
F0553 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-08-04
2022-07-14 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-08-04
2022-07-14 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-08-04
2022-07-14 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-08-04
2022-07-14 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-08-04
2022-07-14 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-08-04
2022-07-14 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-08-04
2022-07-14 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-08-04
2022-07-14 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-08-04
2022-07-14 Provide or obtain dental services for each resident.
F0791 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-08-04
2019-10-31 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2019-11-14
2019-10-31 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-11-14
2019-10-31 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-11-14
2019-10-31 Ensure a qualified health professional conducts resident assessments.
F0642 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-11-14
2019-10-31 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-11-14
2019-10-31 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-11-14

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $17,355 in fines.

DateTypeAmount
2024-09-25Fine$17,355

Ownership & management

NameRoleSince
45 Forest Cove TN LLC (organization)5%+ Mortgage Interest · NOT APPLICABLE
45 Forest Cove TN LLC (organization)Administrator · NOT APPLICABLE
Hammond, Jere (individual)Administrator · NOT APPLICABLE
Links Healthcare Group LLC (organization)Administrator · NOT APPLICABLE
Sanders, Zabian (individual)Administrator · NOT APPLICABLE
Rodriguez, Curtis (individual)Managing Control - Governing Body · NOT APPLICABLE
Tilford, Toby (individual)Managing Control - Governing Body · NOT APPLICABLE
Hammond, Jere (individual)Operational/managerial Control · NOT APPLICABLE
Links Healthcare Group LLC (organization)Operational/managerial Control · NOT APPLICABLE
Rodriguez, Curtis (individual)Operational/managerial Control · NOT APPLICABLE
Sanders, Zabian (individual)Operational/managerial Control · NOT APPLICABLE
Tilford, Toby (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Cypress Grove Post Acute?

Cypress Grove Post Acute has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Tennessee.

How many beds does Cypress Grove Post Acute have?

It has 170 certified beds and cares for about 106 residents per day.

Has Cypress Grove Post Acute been fined?

Yes. CMS lists 1 penalty totaling $17,355 in the last three years.

Who owns Cypress Grove Post Acute?

It is part of Links Healthcare Group and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Cypress Grove Post Acute?

(731) 424-4200. The facility is located at 45 Forest Cove, Jackson, TN 38301.

Other nursing homes in Jackson

Compare all nursing homes in Jackson, TN →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.