Smoky Mountain Health and Rehabilitation Center
Nursing Home · Pigeon Forge, TN
CMS certification number445382
Contact & location
415 Cole DrivePigeon Forge, TN 37863
Sevier County
- Phone
- (865) 428-5454
- ZIP code
- 37863 – all care providers
Facility details
- Certified beds
- 120
- Residents per day
- 85.1 (71% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- SM Healthcare Op LLC
- Chain
- CCH Healthcare (33 facilities, avg 2.5★)
- Medicare certified since
- September 1, 1996
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.45 (state 3.80 · U.S. 3.86)
- Registered nurses (RN)
- 0.47 (state 0.60 · U.S. 0.69)
- Licensed practical nurses
- 0.97 (state 1.09 · U.S. 0.86)
- Nurse aides
- 2.01 (state 2.12 · U.S. 2.32)
- Weekend total
- 2.87 (state 3.31 · U.S. 3.42)
- Nursing staff turnover
- 70.1 (state 48.9 · U.S. 45.8)%
- RN turnover
- 61.5 (state 43.2 · U.S. 42.9)%
- Administrators who left
- 2 in the last year
Inspections
- Last standard inspection
- January 5, 2024
- Health deficiencies (last cycle)
- 6.0 (state 4.7 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 16 health · 12 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2024-06-21 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Deficient, Provider has no plan of correction |
| 2024-04-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-04-08 |
| 2024-04-05 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-04-08 |
| 2024-04-05 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-07-22 |
| 2024-01-05 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-01-26 |
| 2024-01-05 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-26 |
| 2024-01-05 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-26 |
| 2024-01-05 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-26 |
| 2024-01-05 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-26 |
| 2024-01-05 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-26 |
| 2019-09-11 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2019-10-19 |
| 2019-09-11 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2019-10-19 |
| 2019-09-11 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2019-10-19 |
| 2019-09-11 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2019-10-19 |
| 2019-09-11 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-10-19 |
| 2019-09-11 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-10-19 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
3 penalties in the last three years, including $61,180 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-04-05 | Payment Denial | 81 days payment denial |
| 2024-04-05 | Fine | $43,925 |
| 2024-04-05 | Fine | $17,255 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| 10-26 Nationwide TR (organization) | Administrator · NOT APPLICABLE | |
| 1026 Enterprises II, LLC (organization) | Administrator · NOT APPLICABLE | |
| Capital Holdings Trust (organization) | Administrator · NOT APPLICABLE | |
| CCH Healthcare NC, LLC (organization) | Administrator · NOT APPLICABLE | |
| Chamberlain, Leonard (individual) | Administrator · NOT APPLICABLE | |
| Daniel, Anton (individual) | Administrator · NOT APPLICABLE | |
| SM Healthcare PC LLC (organization) | Administrator · NOT APPLICABLE | |
| Starlight Healthcare LLC (organization) | Administrator · NOT APPLICABLE | |
| Stern, Jacob (individual) | Administrator · NOT APPLICABLE | |
| 1026 Enterprises II, LLC (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| Starlight Healthcare LLC (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| 10-26 Nationwide TR (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Capital Holdings Trust (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Jeremias, Baruch (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Stern, Jacob (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Stern, Jacob (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| CCH Healthcare NC, LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Chamberlain, Leonard (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Daniel, Anton (individual) | Operational/managerial Control · NOT APPLICABLE | |
| SM Healthcare PC LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Stern, Jacob (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Smoky Mountain Health and Rehabilitation Center?
Smoky Mountain Health and Rehabilitation Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Tennessee.
How many beds does Smoky Mountain Health and Rehabilitation Center have?
It has 120 certified beds and cares for about 85 residents per day.
Has Smoky Mountain Health and Rehabilitation Center been fined?
Yes. CMS lists 3 penalties totaling $61,180 in the last three years.
Who owns Smoky Mountain Health and Rehabilitation Center?
It is part of CCH Healthcare and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Smoky Mountain Health and Rehabilitation Center?
(865) 428-5454. The facility is located at 415 Cole Drive, Pigeon Forge, TN 37863.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.