Willow Ridge Center
Nursing Home · Maynardville, TN
CMS certification number445284
Contact & location
215 Richardson WayMaynardville, TN 37807
Union County
- Phone
- (865) 992-5816
- ZIP code
- 37807 – all care providers
Facility details
- Certified beds
- 77
- Residents per day
- 62.9 (82% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Sunbridge Regency - Tennessee, LLC
- Chain
- Genesis Healthcare (184 facilities, avg 2.4★)
- Medicare certified since
- March 27, 1992
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.11 (state 3.80 · U.S. 3.86)
- Registered nurses (RN)
- 0.51 (state 0.60 · U.S. 0.69)
- Licensed practical nurses
- 0.75 (state 1.09 · U.S. 0.86)
- Nurse aides
- 1.84 (state 2.12 · U.S. 2.32)
- Weekend total
- 2.70 (state 3.31 · U.S. 3.42)
- Nursing staff turnover
- 41.8 (state 48.9 · U.S. 45.8)%
- RN turnover
- 50.0 (state 43.2 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- June 1, 2023
- Health deficiencies (last cycle)
- 5.0 (state 4.7 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 15 health · 11 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2023-06-01 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-06-30 |
| 2023-06-01 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-07-14 |
| 2023-06-01 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-21 |
| 2023-06-01 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-21 |
| 2023-06-01 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-21 |
| 2021-12-07 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-12-07 |
| 2021-12-07 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-01-01 |
| 2021-12-07 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-12-07 |
| 2019-05-21 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
G Actual harm |
Corrected 2019-06-26 |
| 2019-05-21 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2019-06-26 |
| 2019-05-21 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2019-06-26 |
| 2019-05-21 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2019-06-26 |
| 2019-05-21 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-06-26 |
| 2019-05-21 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-06-26 |
| 2019-05-21 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-06-26 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Regency Health Services, LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Fc-Gen Operations Investment LLC (organization) | 5%+ Indirect Ownership Interest | |
| Gen Operations I LLC (organization) | 5%+ Indirect Ownership Interest | |
| Gen Operations II LLC (organization) | 5%+ Indirect Ownership Interest | |
| Genesis Healthcare INC (organization) | 5%+ Indirect Ownership Interest | |
| Genesis Healthcare LLC (organization) | 5%+ Indirect Ownership Interest | |
| Genesis Holdings LLC (organization) | 5%+ Indirect Ownership Interest | |
| Sun Healthcare Group, INC. (organization) | 5%+ Indirect Ownership Interest | |
| Sunbridge Healthcare LLC (organization) | 5%+ Indirect Ownership Interest | |
| Whitman, Arnold (individual) | 5%+ Indirect Ownership Interest | |
| Cupp, Steven (individual) | Administrator · NOT APPLICABLE | |
| Whitman, Arnold (individual) | Corporate Director · NOT APPLICABLE | |
| Berg, Michael (individual) | Corporate Officer · NOT APPLICABLE | |
| Bridgeford, Laura (individual) | Corporate Officer · NOT APPLICABLE | |
| Mendelson, Avi (individual) | Corporate Officer · NOT APPLICABLE | |
| Cupp, Steven (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Willow Ridge Center?
Willow Ridge Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Tennessee.
How many beds does Willow Ridge Center have?
It has 77 certified beds and cares for about 63 residents per day.
Has Willow Ridge Center been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Willow Ridge Center?
It is part of Genesis Healthcare and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Willow Ridge Center?
(865) 992-5816. The facility is located at 215 Richardson Way, Maynardville, TN 37807.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.