Rocky Top Care Center
Nursing Home · Rocky Top, TN
CMS certification number445259
Contact & location
204 Industrial Park RD PO Box 659Rocky Top, TN 37769
Anderson County
- Phone
- (865) 426-2147
- ZIP code
- 37769 – all care providers
Facility details
- Certified beds
- 117
- Residents per day
- 83.2 (71% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Rocky Top Operations LLC
- Medicare certified since
- August 2, 1990
- Participates in
- Medicare and Medicaid
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.02 (state 3.80 · U.S. 3.86)
- Registered nurses (RN)
- 0.93 (state 0.60 · U.S. 0.69)
- Licensed practical nurses
- 1.02 (state 1.09 · U.S. 0.86)
- Nurse aides
- 2.06 (state 2.12 · U.S. 2.32)
- Weekend total
- 3.63 (state 3.31 · U.S. 3.42)
- Nursing staff turnover
- 45.7 (state 48.9 · U.S. 45.8)%
- RN turnover
- 44.4 (state 43.2 · U.S. 42.9)%
- Administrators who left
- 2 in the last year
Inspections
- Last standard inspection
- March 4, 2026
- Health deficiencies (last cycle)
- 3.0 (state 4.7 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 28 health · 8 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-03-04 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-04-01 |
| 2026-03-04 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-01 |
| 2026-03-04 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. F0813 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-01 |
| 2024-08-22 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. F0835 · Administration Deficiencies · complaint inspection |
L Immediate jeopardy to resident health or safety |
Corrected 2024-09-19 |
| 2024-08-22 | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. F0837 · Administration Deficiencies |
L Immediate jeopardy to resident health or safety |
Corrected 2024-09-19 |
| 2024-08-22 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies · complaint inspection |
L Immediate jeopardy to resident health or safety |
Corrected 2024-09-19 |
| 2024-08-22 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
L Immediate jeopardy to resident health or safety |
Corrected 2024-09-19 |
| 2024-08-22 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-09-19 |
| 2024-08-22 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-09-19 |
| 2024-08-22 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-19 |
| 2024-08-22 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-19 |
| 2024-08-22 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-19 |
| 2024-08-22 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-19 |
| 2024-08-22 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-19 |
| 2024-08-22 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-19 |
| 2024-08-22 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-19 |
| 2024-08-22 | Dispose of garbage and refuse properly. F0814 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-19 |
| 2024-08-22 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F0838 · Administration Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2024-09-19 |
| 2024-05-15 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-06-19 |
| 2024-05-15 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-06-19 |
| 2024-05-15 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-19 |
| 2024-05-15 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-19 |
| 2024-05-15 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. F0851 · Administration Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-19 |
| 2021-06-23 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-07-19 |
| 2021-06-23 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-07-19 |
| 2021-06-23 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-07-19 |
| 2021-06-23 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-07-19 |
| 2021-06-23 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F0727 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-07-19 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $86,768 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-08-22 | Fine | $86,768 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Jetty Operations Holdings LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Jetty Core Holdings LLC (organization) | 5%+ Indirect Ownership Interest | |
| Jetty Operations Holdings LLC (organization) | 5%+ Indirect Ownership Interest | |
| Ratner, Eran (individual) | 5%+ Indirect Ownership Interest | |
| 204 Industrial Park Propco, LLC (organization) | Administrator · NOT APPLICABLE | |
| Core LTC Services LLC (organization) | Administrator · NOT APPLICABLE | |
| Lawrence, Richard (individual) | Administrator · NOT APPLICABLE | |
| Merkle, Mary (individual) | Administrator · NOT APPLICABLE | |
| Core LTC Services LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Merkle, Mary (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Nee, Stephen (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Ratner, Eran (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Unterborn, Cheryl (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Rocky Top Care Center?
Rocky Top Care Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Tennessee.
How many beds does Rocky Top Care Center have?
It has 117 certified beds and cares for about 83 residents per day.
Has Rocky Top Care Center been fined?
Yes. CMS lists 1 penalty totaling $86,768 in the last three years.
What is the phone number of Rocky Top Care Center?
(865) 426-2147. The facility is located at 204 Industrial Park RD PO Box 659, Rocky Top, TN 37769.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.