NHC Healthcare, Hendersonville
Nursing Home · Hendersonville, TN
CMS certification number445191
Contact & location
370 Old Shackle Island RDHendersonville, TN 37075
Sumner County
- Phone
- (615) 824-0720
- ZIP code
- 37075 – all care providers
Facility details
- Certified beds
- 122
- Residents per day
- 104.9 (86% occupied)
- Ownership
- For profit - Corporation
- Legal name
- NHC Healthcare-Hendersonville LLC
- Chain
- National Healthcare Corporation (69 facilities, avg 4.0★)
- Medicare certified since
- April 4, 1986
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.54 (state 3.80 · U.S. 3.86)
- Registered nurses (RN)
- 0.51 (state 0.60 · U.S. 0.69)
- Licensed practical nurses
- 1.25 (state 1.09 · U.S. 0.86)
- Nurse aides
- 1.77 (state 2.12 · U.S. 2.32)
- Weekend total
- 3.21 (state 3.31 · U.S. 3.42)
- Nursing staff turnover
- 42.6 (state 48.9 · U.S. 45.8)%
- RN turnover
- 50.0 (state 43.2 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- March 18, 2026
- Health deficiencies (last cycle)
- 2.0 (state 4.7 · U.S. 9.3)
- From complaints
- 2
- Citations on record (3 years)
- 16 health · 4 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-11-04 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-12-17 |
| 2025-11-04 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-11-25 |
| 2022-06-08 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-22 |
| 2022-06-08 | The resident has the right to receive notices in a format and a language he or she understands. F0574 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-22 |
| 2022-06-08 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-22 |
| 2022-06-08 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-22 |
| 2022-06-08 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-22 |
| 2022-06-08 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-22 |
| 2022-06-08 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-22 |
| 2022-06-08 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-07-22 |
| 2019-07-11 | Assure that each resident’s assessment is updated at least once every 3 months. F0638 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-08-20 |
| 2019-07-11 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-08-20 |
| 2019-07-11 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-08-20 |
| 2019-07-11 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-08-20 |
| 2019-07-11 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. F0711 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-08-20 |
| 2019-07-11 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. F0712 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-08-20 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $16,153 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-11-04 | Fine | $16,153 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Blackrock INC (organization) | Administrator · NOT APPLICABLE | |
| Dodson, Vicki (individual) | Administrator · NOT APPLICABLE | |
| Kidd, Brian (individual) | Administrator · NOT APPLICABLE | |
| Montgomery, David (individual) | Administrator · NOT APPLICABLE | |
| National Health Corporation (organization) | Administrator · NOT APPLICABLE | |
| National Healthcare Corporation (organization) | Administrator · NOT APPLICABLE | |
| Vanguard Group INC (organization) | Administrator · NOT APPLICABLE | |
| Vincent, Brandon (individual) | Corporate Officer · NOT APPLICABLE | |
| Morgan Stanley Institutional Advisors LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Nhc/Delaware INC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Vincent, Brandon (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Dodson, Vicki (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Kidd, Brian (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Montgomery, David (individual) | Operational/managerial Control · NOT APPLICABLE | |
| National Healthcare Corporation (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Newman, Bernadette (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Nhc-Op LP (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Shelly, Timothy (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Ussery, Robert (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Vincent, Brandon (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of NHC Healthcare, Hendersonville?
NHC Healthcare, Hendersonville has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Tennessee.
How many beds does NHC Healthcare, Hendersonville have?
It has 122 certified beds and cares for about 105 residents per day.
Has NHC Healthcare, Hendersonville been fined?
Yes. CMS lists 1 penalty totaling $16,153 in the last three years.
Who owns NHC Healthcare, Hendersonville?
It is part of National Healthcare Corporation and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of NHC Healthcare, Hendersonville?
(615) 824-0720. The facility is located at 370 Old Shackle Island RD, Hendersonville, TN 37075.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.