Life Care Center of Crossville
Nursing Home · Crossville, TN
CMS certification number445167
Contact & location
80 Justice STCrossville, TN 38555
Cumberland County
- Phone
- (931) 484-4782
- ZIP code
- 38555 – all care providers
Facility details
- Certified beds
- 122
- Residents per day
- 79.4 (65% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Crossville Medical Investors, LLC
- Chain
- Life Care Centers of America (194 facilities, avg 3.4★)
- Medicare certified since
- August 8, 1984
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.68 (state 3.80 · U.S. 3.86)
- Registered nurses (RN)
- 0.27 (state 0.60 · U.S. 0.69)
- Licensed practical nurses
- 1.35 (state 1.09 · U.S. 0.86)
- Nurse aides
- 2.06 (state 2.12 · U.S. 2.32)
- Weekend total
- 3.33 (state 3.31 · U.S. 3.42)
- Nursing staff turnover
- 41.3 (state 48.9 · U.S. 45.8)%
- RN turnover
- 20.0 (state 43.2 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- March 18, 2026
- Health deficiencies (last cycle)
- 3.0 (state 4.7 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 17 health · 2 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-03-18 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-10 |
| 2026-03-18 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-10 |
| 2026-03-18 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. F0810 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-10 |
| 2024-12-04 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. F0849 · Administration Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-01-13 |
| 2024-12-04 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-13 |
| 2024-12-04 | Dispose of garbage and refuse properly. F0814 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-13 |
| 2024-12-04 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-13 |
| 2024-12-04 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-13 |
| 2024-12-04 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-13 |
| 2024-12-04 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-13 |
| 2024-12-04 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-13 |
| 2024-08-28 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-09-20 |
| 2024-08-28 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-20 |
| 2024-08-28 | Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-20 |
| 2023-12-21 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-19 |
| 2021-11-17 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-01-01 |
| 2021-11-17 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-01-01 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $8,824 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-08-28 | Fine | $8,824 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Crossville Medical Investors, LLC (organization) | Administrator · NOT APPLICABLE | |
| Howe, Cathy (individual) | Administrator · NOT APPLICABLE | |
| Life Care Centers of America, INC. (organization) | Administrator · NOT APPLICABLE | |
| Preston, Forrest (individual) | Administrator · NOT APPLICABLE | |
| Willett, Dwight (individual) | Administrator · NOT APPLICABLE | |
| Lay, Lisa (individual) | Corporate Director · NOT APPLICABLE | |
| Swanker, Richard (individual) | Corporate Director · NOT APPLICABLE | |
| Cross, Cindy (individual) | Corporate Officer · NOT APPLICABLE | |
| Henry, Terry (individual) | Corporate Officer · NOT APPLICABLE | |
| Lay, Lisa (individual) | Corporate Officer · NOT APPLICABLE | |
| Swanker, Richard (individual) | Corporate Officer · NOT APPLICABLE | |
| Thurmond, Joan (individual) | Corporate Officer · NOT APPLICABLE | |
| Developers Investment Company II, INC (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| Preston, Forrest (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Preston, Forrest (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Bilbrey, Emily (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Howe, Cathy (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Solomon, Jennifer (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Bilbrey, Emily (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Crossville Medical Investors, LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Developers Investment Company II, INC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Fletcher, Todd (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Howe, Cathy (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Life Care Centers of America, INC. (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Preston, Aubrey (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Solomon, Jennifer (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Willett, Dwight (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Ziegler, James (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Life Care Center of Crossville?
Life Care Center of Crossville has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Tennessee.
How many beds does Life Care Center of Crossville have?
It has 122 certified beds and cares for about 79 residents per day.
Has Life Care Center of Crossville been fined?
Yes. CMS lists 1 penalty totaling $8,824 in the last three years.
Who owns Life Care Center of Crossville?
It is part of Life Care Centers of America and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Life Care Center of Crossville?
(931) 484-4782. The facility is located at 80 Justice ST, Crossville, TN 38555.
Other nursing homes in Crossville
-
The Preserve at Fairfield Glade
Nursing Home · Crossville, TN · 60 beds
★★★★ -
Wyndridge Health and Rehab CTR
Nursing Home · Crossville, TN · 157 beds
★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.