Dover Care Center
Nursing Home · Dover, TN
CMS certification number445155
Contact & location
537 Spring Street Suite 350Dover, TN 37058
Stewart County
- Phone
- (931) 232-6902
- ZIP code
- 37058 – all care providers
Facility details
- Certified beds
- 88
- Residents per day
- 47.7 (54% occupied)
- Ownership
- For profit - Corporation
- Chain
- Exceptional Living Centers (10 facilities, avg 2.7★)
- Medicare certified since
- January 4, 1983
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.57 (state 3.80 · U.S. 3.86)
- Registered nurses (RN)
- 0.90 (state 0.60 · U.S. 0.69)
- Licensed practical nurses
- 0.55 (state 1.09 · U.S. 0.86)
- Nurse aides
- 2.12 (state 2.12 · U.S. 2.32)
- Weekend total
- 2.97 (state 3.31 · U.S. 3.42)
- Nursing staff turnover
- 43.9 (state 48.9 · U.S. 45.8)%
- RN turnover
- 35.7 (state 43.2 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- July 23, 2025
- Health deficiencies (last cycle)
- 2.0 (state 4.7 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 17 health · 12 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-07-23 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-08-07 |
| 2025-07-23 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-08-07 |
| 2023-10-10 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-08 |
| 2023-10-10 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-08 |
| 2023-10-10 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-08 |
| 2023-10-10 | Have a plan that describes the process for conducting QAPI and QAA activities. F0865 · Administration Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-08 |
| 2022-09-28 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-10-14 |
| 2022-09-28 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-10-14 |
| 2022-09-28 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-10-14 |
| 2022-09-28 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-10-14 |
| 2022-09-28 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. F0661 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-10-14 |
| 2022-09-28 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-10-14 |
| 2022-09-28 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-10-14 |
| 2022-09-28 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-10-14 |
| 2022-09-28 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-10-14 |
| 2019-08-27 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-09-16 |
| 2019-08-27 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-09-16 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Medical Rehabilitation Centers, LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Lexington Health Management LLC (organization) | 5%+ Indirect Ownership Interest | |
| Watts, Amy (individual) | 5%+ Indirect Ownership Interest | |
| Watts, Walter (individual) | 5%+ Indirect Ownership Interest | |
| Campbell, Brenda (individual) | Administrator · NOT APPLICABLE | |
| Carter, Michael (individual) | Administrator · NOT APPLICABLE | |
| Townsend, Lucy (individual) | Administrator · NOT APPLICABLE | |
| Watts, Walter (individual) | Administrator · NOT APPLICABLE | |
| Watts, Walter (individual) | Corporate Officer · NOT APPLICABLE | |
| Carter, Michael (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Townsend, Lucy (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Campbell, Brenda (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Townsend, Lucy (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Dover Care Center?
Dover Care Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Tennessee.
How many beds does Dover Care Center have?
It has 88 certified beds and cares for about 48 residents per day.
Has Dover Care Center been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Dover Care Center?
It is part of Exceptional Living Centers and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Dover Care Center?
(931) 232-6902. The facility is located at 537 Spring Street Suite 350, Dover, TN 37058.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.