NHC Healthcare, Milan

Nursing Home · Milan, TN

CMS overall rating 4/5 For profit - Limited Liability company

CMS certification number445069

Contact & location

8017 Dogwood Lane
Milan, TN 38358
Gibson County
Phone
(731) 686-8373
ZIP code
38358 – all care providers

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Facility details

Certified beds
117
Residents per day
96.6 (83% occupied)
Ownership
For profit - Limited Liability company
Legal name
NHC Healthcare-Milan LLC
Chain
National Healthcare Corporation (69 facilities, avg 4.0★)
Medicare certified since
December 31, 1986
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.0
Health inspections★★★★★ 3/5
State avg 3.0
Staffing★★★★★ 3/5
State avg 2.5
Quality measures★★★★★ 5/5
State avg 3.6
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.85 (state 3.80 · U.S. 3.86)
Registered nurses (RN)
0.81 (state 0.60 · U.S. 0.69)
Licensed practical nurses
0.75 (state 1.09 · U.S. 0.86)
Nurse aides
2.29 (state 2.12 · U.S. 2.32)
Weekend total
3.16 (state 3.31 · U.S. 3.42)
Nursing staff turnover
62.2 (state 48.9 · U.S. 45.8)%
RN turnover
41.7 (state 43.2 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
August 27, 2025
Health deficiencies (last cycle)
7.0 (state 4.7 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
13 health · 12 fire safety
DateCitationSeverityStatus
2025-08-27 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-08-28
2025-08-27 Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
F0569 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-05
2025-08-27 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-05
2025-08-27 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-05
2025-08-27 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-05
2025-08-27 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-05
2025-08-27 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-05
2024-12-18 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-25
2021-06-30 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2021-08-13
2021-06-30 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2021-08-13
2021-06-30 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-08-13
2019-08-01 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-08-01
2019-08-01 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-08-04

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Blackrock INC (organization)Administrator · NOT APPLICABLE
Carroll, Loren (individual)Administrator · NOT APPLICABLE
Dodson, Vicki (individual)Administrator · NOT APPLICABLE
Kidd, Brian (individual)Administrator · NOT APPLICABLE
McHale, Patrick (individual)Administrator · NOT APPLICABLE
National Health Corporation (organization)Administrator · NOT APPLICABLE
National Healthcare Corporation (organization)Administrator · NOT APPLICABLE
Vanguard Group INC (organization)Administrator · NOT APPLICABLE
Bidwell, Charles (individual)Corporate Officer · NOT APPLICABLE
Bidwell, Charles (individual)Managing Control - Governing Body · NOT APPLICABLE
Bidwell, Charles (individual)Operational/managerial Control · NOT APPLICABLE
Carroll, Loren (individual)Operational/managerial Control · NOT APPLICABLE
Dodson, Vicki (individual)Operational/managerial Control · NOT APPLICABLE
Graves, Rebecca (individual)Operational/managerial Control · NOT APPLICABLE
Kidd, Brian (individual)Operational/managerial Control · NOT APPLICABLE
McHale, Patrick (individual)Operational/managerial Control · NOT APPLICABLE
National Healthcare Corporation (organization)Operational/managerial Control · NOT APPLICABLE
Nhc-Op LP (organization)Operational/managerial Control · NOT APPLICABLE
Shelly, Timothy (individual)Operational/managerial Control · NOT APPLICABLE
Ussery, Robert (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of NHC Healthcare, Milan?

NHC Healthcare, Milan has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Tennessee.

How many beds does NHC Healthcare, Milan have?

It has 117 certified beds and cares for about 97 residents per day.

Has NHC Healthcare, Milan been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns NHC Healthcare, Milan?

It is part of National Healthcare Corporation and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of NHC Healthcare, Milan?

(731) 686-8373. The facility is located at 8017 Dogwood Lane, Milan, TN 38358.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.