Good Samaritan Society New Underwood

Nursing Home · New Underwood, SD

CMS overall rating 2/5 Non profit - Corporation

CMS certification number435104

Contact & location

412 South Madison
New Underwood, SD 57761
Pennington County
Phone
(605) 754-6489
ZIP code
57761 – all care providers

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Facility details

Certified beds
41
Residents per day
37.2 (91% occupied)
Ownership
Non profit - Corporation
Legal name
The Evangelical Lutheran Good Samaritan Society
Chain
Good Samaritan Society (92 facilities, avg 3.0★)
Medicare certified since
July 1, 1997
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 2.9
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 3.5
Quality measures★★★★★ 3/5
State avg 2.8
Long-stay quality★★★★★ 1/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
2.82 (state 3.79 · U.S. 3.86)
Registered nurses (RN)
0.79 (state 0.80 · U.S. 0.69)
Licensed practical nurses
0.41 (state 0.47 · U.S. 0.86)
Nurse aides
1.62 (state 2.52 · U.S. 2.32)
Weekend total
2.23 (state 3.26 · U.S. 3.42)
Nursing staff turnover
64.7 (state 48.2 · U.S. 45.8)%
RN turnover
50.0 (state 34.7 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
December 8, 2025
Health deficiencies (last cycle)
10.0 (state 6.9 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
29 health · 6 fire safety · includes actual harm
DateCitationSeverityStatus
2025-12-08 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-01-23
2025-12-08 Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-01-29
2025-12-08 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-01-28
2025-12-08 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-01-29
2025-12-08 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-29
2025-12-08 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-29
2025-12-08 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-16
2025-12-08 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-28
2025-12-08 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-23
2025-12-08 Have a plan that describes the process for conducting QAPI and QAA activities.
F0865 · Administration Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-30
2025-07-09 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-09
2025-06-10 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-06-30
2025-01-30 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2025-02-27
2025-01-30 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-02-27
2025-01-30 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-02-27
2025-01-30 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-02-27
2025-01-30 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-27
2025-01-30 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-27
2025-01-30 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-02-27
2025-01-30 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-27
2025-01-30 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-27
2025-01-30 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-27
2025-01-30 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-27
2025-01-30 Make sure that a working call system is available in each resident's bathroom and bathing area.
F0919 · Environmental Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-27
2023-11-16 Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
F0851 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-12-15
2023-11-16 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-12-15
2023-11-16 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-12-15
2023-11-16 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-15
2023-11-16 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-15

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $26,595 in fines.

DateTypeAmount
2025-06-10Fine$11,190
2025-01-30Fine$15,405

Ownership & management

NameRoleSince
Sanford (organization)5%+ Direct Ownership Interest · 100%
The Evangelical Lutheran Good Samaritan Society (organization)5%+ Indirect Ownership Interest · 100%
Diamond, Kenneth (individual)Contracted Managing Employee · NOT APPLICABLE
Cain, James (individual)Corporate Director · NOT APPLICABLE
Dykhouse, Dana (individual)Corporate Director · NOT APPLICABLE
Engbrecht, Wesley (individual)Corporate Director · NOT APPLICABLE
Gassen, William (individual)Corporate Director · NOT APPLICABLE
Gulsvig, Neil (individual)Corporate Director · NOT APPLICABLE
Herseth Sandlin, Stephanie (individual)Corporate Director · NOT APPLICABLE
Lundeen, Mark (individual)Corporate Director · NOT APPLICABLE
Molbert, Lauris (individual)Corporate Director · NOT APPLICABLE
North, Andrew (individual)Corporate Director · NOT APPLICABLE
Shulkin, David (individual)Corporate Director · NOT APPLICABLE
Teiken, Brent (individual)Corporate Director · NOT APPLICABLE
Ventling-Herrmann, Marnie (individual)Corporate Director · NOT APPLICABLE
Fluit, Joel (individual)Corporate Officer · NOT APPLICABLE
Gassen, William (individual)Corporate Officer · NOT APPLICABLE
Middleton, Aimee (individual)Corporate Officer · NOT APPLICABLE
Olson, Nicholas (individual)Corporate Officer · NOT APPLICABLE
Rogers, Michael (individual)Corporate Officer · NOT APPLICABLE
Schema, Nathan (individual)Corporate Officer · NOT APPLICABLE
Hubbeling, Paul (individual)W-2 Managing Employee · NOT APPLICABLE
Morrison, Tony (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Good Samaritan Society New Underwood?

Good Samaritan Society New Underwood has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in South Dakota.

How many beds does Good Samaritan Society New Underwood have?

It has 41 certified beds and cares for about 37 residents per day.

Has Good Samaritan Society New Underwood been fined?

Yes. CMS lists 2 penalties totaling $26,595 in the last three years.

Who owns Good Samaritan Society New Underwood?

It is part of Good Samaritan Society and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Good Samaritan Society New Underwood?

(605) 754-6489. The facility is located at 412 South Madison, New Underwood, SD 57761.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.