United Living Community
Nursing Home · Brookings, SD
CMS certification number435079
Contact & location
405 First AveBrookings, SD 57006
Brookings County
- Phone
- (605) 692-5351
- ZIP code
- 57006 – all care providers
Facility details
- Certified beds
- 67
- Residents per day
- 65.1 (97% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- United Retirement Center
- Medicare certified since
- July 1, 1994
- Participates in
- Medicare and Medicaid
- Continuing care
- Part of a continuing care retirement community
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.78 (state 3.79 · U.S. 3.86)
- Registered nurses (RN)
- 0.59 (state 0.80 · U.S. 0.69)
- Licensed practical nurses
- 0.56 (state 0.47 · U.S. 0.86)
- Nurse aides
- 3.62 (state 2.52 · U.S. 2.32)
- Weekend total
- 4.22 (state 3.26 · U.S. 3.42)
- Nursing staff turnover
- 50.0 (state 48.2 · U.S. 45.8)%
- RN turnover
- 69.2 (state 34.7 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- December 4, 2025
- Health deficiencies (last cycle)
- 9.0 (state 6.9 · U.S. 9.3)
- From complaints
- 2
- Citations on record (3 years)
- 22 health · 1 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-12-04 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-01-18 |
| 2025-12-04 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-01-18 |
| 2025-12-04 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-01-18 |
| 2025-12-04 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-18 |
| 2025-12-04 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-18 |
| 2025-12-04 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-18 |
| 2025-12-04 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-18 |
| 2025-12-04 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-18 |
| 2025-08-14 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-04 |
| 2025-07-10 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-08-12 |
| 2025-07-10 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-08-12 |
| 2025-07-10 | Provide or get specialized rehabilitative services as required for a resident. F0825 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-12 |
| 2024-06-26 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-07-25 |
| 2024-06-26 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-25 |
| 2024-06-26 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-25 |
| 2024-05-23 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-18 |
| 2024-05-23 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-18 |
| 2024-05-23 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-18 |
| 2024-05-23 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-18 |
| 2024-05-23 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-18 |
| 2023-06-29 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-08-01 |
| 2023-06-29 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-01 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
2 penalties in the last three years, including $33,027 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-07-10 | Fine | $20,332 |
| 2024-05-23 | Fine | $12,695 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| United Retirement Center (organization) | 5%+ Direct Ownership Interest · 100% | |
| Hight, Kaleb (individual) | Contracted Managing Employee · NOT APPLICABLE | |
| Baker, Joan (individual) | Corporate Director · NOT APPLICABLE | |
| Bell, Julie (individual) | Corporate Director · NOT APPLICABLE | |
| Brotsky, Robert (individual) | Corporate Director · NOT APPLICABLE | |
| Gilkerson, James (individual) | Corporate Director · NOT APPLICABLE | |
| Harrison, Alice (individual) | Corporate Director · NOT APPLICABLE | |
| Lee, Mary Jo (individual) | Corporate Director · NOT APPLICABLE | |
| Nielsen, Helen (individual) | Corporate Director · NOT APPLICABLE | |
| Schmieding, Rebecca (individual) | Corporate Director · NOT APPLICABLE | |
| Johnson, Joshua (individual) | Corporate Officer · NOT APPLICABLE | |
| Koolmo, Camille (individual) | Corporate Officer · NOT APPLICABLE | |
| Avera McKennan (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of United Living Community?
United Living Community has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in South Dakota.
How many beds does United Living Community have?
It has 67 certified beds and cares for about 65 residents per day.
Has United Living Community been fined?
Yes. CMS lists 2 penalties totaling $33,027 in the last three years.
What is the phone number of United Living Community?
(605) 692-5351. The facility is located at 405 First Ave, Brookings, SD 57006.
Other nursing homes in Brookings
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The Neighborhoods at Brookview
Nursing Home · Brookings, SD · 79 beds
★★★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.