Westhills Village Health Care Facility
Nursing Home · Rapid City, SD
CMS certification number435033
Contact & location
255 Texas STRapid City, SD 57701
Pennington County
- Phone
- (605) 342-0255
- ZIP code
- 57701 – all care providers
Facility details
- Certified beds
- 44
- Residents per day
- 41.1 (93% occupied)
- Ownership
- Non profit - Other
- Legal name
- Presbyterian Retirement Village of Rapid City, INC.
- Medicare certified since
- March 1, 1985
- Participates in
- Medicare
- Continuing care
- Part of a continuing care retirement community
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.70 (state 3.79 · U.S. 3.86)
- Registered nurses (RN)
- 1.13 (state 0.80 · U.S. 0.69)
- Licensed practical nurses
- 0.46 (state 0.47 · U.S. 0.86)
- Nurse aides
- 2.10 (state 2.52 · U.S. 2.32)
- Weekend total
- 3.06 (state 3.26 · U.S. 3.42)
- Nursing staff turnover
- 46.2 (state 48.2 · U.S. 45.8)%
- RN turnover
- 22.2 (state 34.7 · U.S. 42.9)%
Inspections
- Last standard inspection
- March 12, 2026
- Health deficiencies (last cycle)
- 3.0 (state 6.9 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 11 health · 0 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-03-12 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-26 |
| 2026-03-12 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-26 |
| 2026-03-12 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-26 |
| 2025-07-08 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-08-06 |
| 2025-07-08 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-06 |
| 2024-11-21 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-01-05 |
| 2024-11-21 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-05 |
| 2024-11-21 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-05 |
| 2024-11-21 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-05 |
| 2024-11-21 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-05 |
| 2024-11-21 | Provide care or services that was trauma informed and/or culturally competent. F0699 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-05 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $8,788 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-07-08 | Fine | $8,788 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Presbyterian Retirement Village of Rapid City, INC. (organization) | 5%+ Direct Ownership Interest · 100% | |
| Bertsch, Kelsey (individual) | Administrator · NOT APPLICABLE | |
| Diamond, Kenneth (individual) | Administrator · NOT APPLICABLE | |
| Presbyterian Retirement Village of Rapid City, INC. (organization) | Administrator · NOT APPLICABLE | |
| Bifulco, Leah (individual) | Corporate Officer · NOT APPLICABLE | |
| Donohue, Tyler (individual) | Corporate Officer · NOT APPLICABLE | |
| Archer, Bradley (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Duhamel Duffy, Helene (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Harlow, Mark (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Jackson, Douglas (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Kilpatrick, Christopher (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Knudson, Adam (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Moore, Molly (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Mudge, Deborah (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Pfeifle, Craig (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Pogany, Michael (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Shiffermiller, Kassie (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Bertsch, Kelsey (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Bifulco, Leah (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Diamond, Kenneth (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Knoll, Andrea (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Petrotto, Maryann (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Westhills Village Health Care Facility?
Westhills Village Health Care Facility has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in South Dakota.
How many beds does Westhills Village Health Care Facility have?
It has 44 certified beds and cares for about 41 residents per day.
Has Westhills Village Health Care Facility been fined?
Yes. CMS lists 1 penalty totaling $8,788 in the last three years.
What is the phone number of Westhills Village Health Care Facility?
(605) 342-0255. The facility is located at 255 Texas ST, Rapid City, SD 57701.
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.