The Arboretum At The Woodlands

Nursing Home · Greenville, SC

CMS overall rating 5/5 Non profit - Other

CMS certification number425394

Contact & location

50 Arboretum Way
Greenville, SC 29617
Greenville County
Phone
(864) 371-3100
ZIP code
29617 – all care providers

Open in Google Maps

Facility details

Certified beds
30
Residents per day
28.8 (96% occupied)
Ownership
Non profit - Other
Legal name
Upstate Senior Living, INC.
Medicare certified since
November 25, 2009
Participates in
Medicare
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.0
Health inspections★★★★★ 5/5
State avg 2.9
Staffing★★★★★ 5/5
State avg 3.0
Quality measures★★★★★ 4/5
State avg 3.5
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.75 (state 3.83 · U.S. 3.86)
Registered nurses (RN)
1.60 (state 0.63 · U.S. 0.69)
Licensed practical nurses
0.81 (state 1.02 · U.S. 0.86)
Nurse aides
3.33 (state 2.19 · U.S. 2.32)
Weekend total
5.27 (state 3.33 · U.S. 3.42)
Nursing staff turnover
37.8 (state 45.9 · U.S. 45.8)%
RN turnover
33.3 (state 42.1 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
November 20, 2025
Health deficiencies (last cycle)
0.0 (state 3.7 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
3 health · 0 fire safety
DateCitationSeverityStatus
2024-10-24 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-11-23
2024-10-24 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-11-23
2024-02-02 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-03-01

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Brackett, James (individual)Administrator · NOT APPLICABLE
Todd, Kelly (individual)Administrator · NOT APPLICABLE
Brackett, James (individual)Corporate Officer · NOT APPLICABLE
Cannaday, Troy (individual)Corporate Officer · NOT APPLICABLE
Todd, Kelly (individual)Corporate Officer · NOT APPLICABLE
Brackett, James (individual)Operational/managerial Control · NOT APPLICABLE
Cannaday, Troy (individual)Operational/managerial Control · NOT APPLICABLE
Upstate Senior Living, INC. (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of The Arboretum At The Woodlands?

The Arboretum At The Woodlands has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in South Carolina.

How many beds does The Arboretum At The Woodlands have?

It has 30 certified beds and cares for about 29 residents per day.

Has The Arboretum At The Woodlands been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of The Arboretum At The Woodlands?

(864) 371-3100. The facility is located at 50 Arboretum Way, Greenville, SC 29617.

Other nursing homes in Greenville

Compare all nursing homes in Greenville, SC →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.