Willow Brooke Court At Park Pointe Village
Nursing Home · Rock Hill, SC
CMS certification number425375
Contact & location
2993 Van Valin DriveRock Hill, SC 29732
York County
- Phone
- (803) 980-8605
- ZIP code
- 29732 – all care providers
Facility details
- Certified beds
- 20
- Residents per day
- 17.0 (85% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Acts Retirement-Life Communities INC
- Chain
- Acts Retirement-Life Communities (27 facilities, avg 4.7★)
- Medicare certified since
- April 25, 2001
- Participates in
- Medicare
- Continuing care
- Part of a continuing care retirement community
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.81 (state 3.83 · U.S. 3.86)
- Registered nurses (RN)
- 0.91 (state 0.63 · U.S. 0.69)
- Licensed practical nurses
- 0.60 (state 1.02 · U.S. 0.86)
- Nurse aides
- 2.29 (state 2.19 · U.S. 2.32)
- Weekend total
- 3.71 (state 3.33 · U.S. 3.42)
- Nursing staff turnover
- 28.1 (state 45.9 · U.S. 45.8)%
- RN turnover
- 25.0 (state 42.1 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- July 9, 2026
- Health deficiencies (last cycle)
- 0.0 (state 3.7 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 2 health · 0 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-03-27 | The resident has the right to receive notices in a format and a language he or she understands. F0574 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-17 |
| 2025-03-27 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-31 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Acts Retirement-Life Communities INC (organization) | 5%+ Mortgage Interest · NOT APPLICABLE | |
| Acts Management Services, INC. (organization) | Administrator · NOT APPLICABLE | |
| Acts Retirement-Life Communities INC (organization) | Administrator · NOT APPLICABLE | |
| Acts Retirement-Life Communities Management, LLC (organization) | Administrator · NOT APPLICABLE | |
| Ahern, Susan (individual) | Administrator · NOT APPLICABLE | |
| Baker Tilly Advisory Group LP (organization) | Administrator · NOT APPLICABLE | |
| Baker Tilly US LLP (organization) | Administrator · NOT APPLICABLE | |
| Christiansen, Karen (individual) | Administrator · NOT APPLICABLE | |
| Fox, Glenn (individual) | Administrator · NOT APPLICABLE | |
| Franklin, Kaitlin (individual) | Administrator · NOT APPLICABLE | |
| Grant, Gerald (individual) | Administrator · NOT APPLICABLE | |
| Shah, Romin (individual) | Administrator · NOT APPLICABLE | |
| U.S. Bank (organization) | Administrator · NOT APPLICABLE | |
| Allmond, Susan (individual) | Corporate Director · NOT APPLICABLE | |
| Brod, Kathryn (individual) | Corporate Director · NOT APPLICABLE | |
| Callaway, Warren (individual) | Corporate Director · NOT APPLICABLE | |
| Chamberlain, Linda (individual) | Corporate Director · NOT APPLICABLE | |
| Christiansen, Karen (individual) | Corporate Director · NOT APPLICABLE | |
| Detweiler, Harold (individual) | Corporate Director · NOT APPLICABLE | |
| Esterhai, John (individual) | Corporate Director · NOT APPLICABLE | |
| Gerner, Elric (individual) | Corporate Director · NOT APPLICABLE | |
| Glynn, James (individual) | Corporate Director · NOT APPLICABLE | |
| Grant, Gerald (individual) | Corporate Director · NOT APPLICABLE | |
| Greer, Jason (individual) | Corporate Director · NOT APPLICABLE | |
| Kelly, Michael (individual) | Corporate Director · NOT APPLICABLE | |
| Lammers, John (individual) | Corporate Director · NOT APPLICABLE | |
| Lawson, Daniel (individual) | Corporate Director · NOT APPLICABLE | |
| Mashner, Marvin (individual) | Corporate Director · NOT APPLICABLE | |
| Middlebrooks, Daniel (individual) | Corporate Director · NOT APPLICABLE | |
| Reichard, Dawn (individual) | Corporate Director · NOT APPLICABLE | |
| Ahern, Susan (individual) | Corporate Officer · NOT APPLICABLE | |
| Allmond, Susan (individual) | Corporate Officer · NOT APPLICABLE | |
| Christiansen, Karen (individual) | Corporate Officer · NOT APPLICABLE | |
| Fox, Glenn (individual) | Corporate Officer · NOT APPLICABLE | |
| Gerner, Elric (individual) | Corporate Officer · NOT APPLICABLE | |
| Grant, Gerald (individual) | Corporate Officer · NOT APPLICABLE | |
| Lawson, Daniel (individual) | Corporate Officer · NOT APPLICABLE | |
| Mashner, Marvin (individual) | Corporate Officer · NOT APPLICABLE | |
| Acts Retirement Services, INC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Ahern, Susan (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Acts Management Services, INC. (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Acts Retirement-Life Communities INC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Acts Retirement-Life Communities Management, LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Ahern, Susan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Christiansen, Karen (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Fox, Glenn (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Grant, Gerald (individual) | Operational/managerial Control · NOT APPLICABLE | |
| U.S. Bank (organization) | Trustee Of The Snf · NOT APPLICABLE |
Frequently asked questions
What is the rating of Willow Brooke Court At Park Pointe Village?
Willow Brooke Court At Park Pointe Village has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in South Carolina.
How many beds does Willow Brooke Court At Park Pointe Village have?
It has 20 certified beds and cares for about 17 residents per day.
Has Willow Brooke Court At Park Pointe Village been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Willow Brooke Court At Park Pointe Village?
It is part of Acts Retirement-Life Communities and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Willow Brooke Court At Park Pointe Village?
(803) 980-8605. The facility is located at 2993 Van Valin Drive, Rock Hill, SC 29732.
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.