Hattie Ide Chaffee Home

Nursing Home · East Providence, RI

CMS overall rating 4/5 Non profit - Corporation

CMS certification number415002

Contact & location

200 Wampanoag Trail
East Providence, RI 02915
Providence County
Phone
(401) 434-1520
ZIP code
02915 – all care providers

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Facility details

Certified beds
69
Residents per day
67.1 (97% occupied)
Ownership
Non profit - Corporation
Legal name
Hattie Ide Chaffee Nursing Home INC
Medicare certified since
January 1, 1981
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 2.9
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.2
Quality measures★★★★★ 3/5
State avg 3.1
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.39 (state 3.71 · U.S. 3.86)
Registered nurses (RN)
1.15 (state 0.76 · U.S. 0.69)
Licensed practical nurses
0.54 (state 0.49 · U.S. 0.86)
Nurse aides
3.69 (state 2.46 · U.S. 2.32)
Weekend total
4.86 (state 3.34 · U.S. 3.42)
Nursing staff turnover
34.7 (state 40.6 · U.S. 45.8)%
RN turnover
33.3 (state 37.9 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
June 20, 2025
Health deficiencies (last cycle)
5.0 (state 9.2 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
19 health · 1 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-06-20 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-07-18
2025-06-20 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-18
2025-06-20 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-18
2025-06-20 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-18
2025-06-20 Develop, implement, and/or maintain an effective training program for all new and existing staff members.
F0940 · Administration Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-18
2024-09-09 Ensure that residents are fully informed and understand their health status, care and treatments.
F0552 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-25
2024-06-26 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-15
2024-06-17 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
J
Immediate jeopardy to resident health or safety
Corrected 2024-07-15
2024-06-17 Observe each nurse aide's job performance and give regular training.
F0730 · Nursing and Physician Services Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-07-15
2024-06-17 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-07-15
2024-06-17 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-07-15
2024-06-17 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-15
2024-06-17 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-15
2024-06-17 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-15
2024-06-17 Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
F0710 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-15
2024-06-17 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-15
2024-01-10 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-09
2023-05-19 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-06-18
2023-05-19 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-18

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $40,295 in fines.

DateTypeAmount
2024-06-17Payment Denial6 days payment denial
2024-06-17Fine$40,295

Ownership & management

NameRoleSince
Santoro, Ralph (individual)Administrator · NOT APPLICABLE
Zeltzer, Barry (individual)Administrator · NOT APPLICABLE
Zeltzer, Barry (individual)Corporate Director · NOT APPLICABLE
Gregory, John (individual)Corporate Officer · NOT APPLICABLE
Guldhauge, Amy (individual)Corporate Officer · NOT APPLICABLE
Materne, David (individual)Corporate Officer · NOT APPLICABLE
Radway, Tedford (individual)Corporate Officer · NOT APPLICABLE
Rice, Karen (individual)Corporate Officer · NOT APPLICABLE
Santoro, Ralph (individual)Operational/managerial Control · NOT APPLICABLE
Zeltzer, Barry (individual)Operational/managerial Control · NOT APPLICABLE
Gregory, John (individual)Trustee Of The Snf · NOT APPLICABLE
Guldhauge, Amy (individual)Trustee Of The Snf · NOT APPLICABLE
Materne, David (individual)Trustee Of The Snf · NOT APPLICABLE
Radway, Tedford (individual)Trustee Of The Snf · NOT APPLICABLE
Rice, Karen (individual)Trustee Of The Snf · NOT APPLICABLE

Frequently asked questions

What is the rating of Hattie Ide Chaffee Home?

Hattie Ide Chaffee Home has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in Rhode Island.

How many beds does Hattie Ide Chaffee Home have?

It has 69 certified beds and cares for about 67 residents per day.

Has Hattie Ide Chaffee Home been fined?

Yes. CMS lists 2 penalties totaling $40,295 in the last three years.

What is the phone number of Hattie Ide Chaffee Home?

(401) 434-1520. The facility is located at 200 Wampanoag Trail, East Providence, RI 02915.

Other nursing homes in East Providence

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.