Concordia at Spiritrust Utz Terrace

Nursing Home · Hanover, PA

CMS overall rating 5/5 Non profit - Corporation

CMS certification number396111

Contact & location

2100 Utz Terrace
Hanover, PA 17331
Adams County
Phone
(717) 637-0633
ZIP code
17331 – all care providers

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Facility details

Certified beds
40
Residents per day
34.1 (85% occupied)
Ownership
Non profit - Corporation
Legal name
Spiritrust Lutheran
Medicare certified since
June 18, 2007
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.0
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.0
Quality measures★★★★★ 5/5
State avg 3.6
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.19 (state 3.89 · U.S. 3.86)
Registered nurses (RN)
1.05 (state 0.79 · U.S. 0.69)
Licensed practical nurses
1.06 (state 0.91 · U.S. 0.86)
Nurse aides
2.07 (state 2.19 · U.S. 2.32)
Weekend total
3.84 (state 3.53 · U.S. 3.42)
Nursing staff turnover
48.9 (state 44.5 · U.S. 45.8)%
RN turnover
41.7 (state 39.9 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
May 28, 2026
Health deficiencies (last cycle)
4.0 (state 10.1 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
10 health · 5 fire safety
DateCitationSeverityStatus
2026-05-28 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-06-30
2026-05-28 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-06-30
2026-05-28 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-30
2026-05-28 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-30
2025-04-30 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-30
2025-04-30 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-30
2025-04-30 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-30
2025-04-30 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-30
2024-05-16 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-13
2024-05-16 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-13

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Frownfelter, Melissa (individual)Administrator · NOT APPLICABLE
Keller, Thomas (individual)Administrator · NOT APPLICABLE
Bowen, Robert (individual)Corporate Director · NOT APPLICABLE
Combs, Stanley (individual)Corporate Director · NOT APPLICABLE
Dunlop, James (individual)Corporate Director · NOT APPLICABLE
Neinstedt, William (individual)Corporate Director · NOT APPLICABLE
Smeltzer, Samantha (individual)Corporate Director · NOT APPLICABLE
Stout, Kevin (individual)Corporate Director · NOT APPLICABLE
Straley, Edward (individual)Corporate Director · NOT APPLICABLE
Thomas, Angela (individual)Corporate Director · NOT APPLICABLE
Young, Lawrence (individual)Corporate Director · NOT APPLICABLE
Frownfelter, Melissa (individual)Corporate Officer · NOT APPLICABLE
Keller, Thomas (individual)Operational/managerial Control · NOT APPLICABLE
Pyle, Daniel (individual)Operational/managerial Control · NOT APPLICABLE
Bowen, Robert (individual)Trustee Of The Snf · NOT APPLICABLE
Combs, Stanley (individual)Trustee Of The Snf · NOT APPLICABLE
Dunlop, James (individual)Trustee Of The Snf · NOT APPLICABLE
Neinstedt, William (individual)Trustee Of The Snf · NOT APPLICABLE
Smeltzer, Samantha (individual)Trustee Of The Snf · NOT APPLICABLE
Stout, Kevin (individual)Trustee Of The Snf · NOT APPLICABLE
Straley, Edward (individual)Trustee Of The Snf · NOT APPLICABLE
Thomas, Angela (individual)Trustee Of The Snf · NOT APPLICABLE
Young, Lawrence (individual)Trustee Of The Snf · NOT APPLICABLE

Frequently asked questions

What is the rating of Concordia at Spiritrust Utz Terrace?

Concordia at Spiritrust Utz Terrace has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Pennsylvania.

How many beds does Concordia at Spiritrust Utz Terrace have?

It has 40 certified beds and cares for about 34 residents per day.

Has Concordia at Spiritrust Utz Terrace been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Concordia at Spiritrust Utz Terrace?

(717) 637-0633. The facility is located at 2100 Utz Terrace, Hanover, PA 17331.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.