Willow Grove Post Acute
Nursing Home · Hatboro, PA
CMS certification number396017
Contact & location
3485 Davisville RoadHatboro, PA 19040
Montgomery County
- Phone
- (215) 830-0400
- ZIP code
- 19040 – all care providers
Facility details
- Certified beds
- 109
- Residents per day
- 94.9 (87% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Willow Grove Operator LLC
- Chain
- Marquis Health Services (87 facilities, avg 3.0★)
- Medicare certified since
- January 17, 1997
- Participates in
- Medicare and Medicaid
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.53 (state 3.89 · U.S. 3.86)
- Registered nurses (RN)
- 0.97 (state 0.79 · U.S. 0.69)
- Licensed practical nurses
- 0.57 (state 0.91 · U.S. 0.86)
- Nurse aides
- 1.99 (state 2.19 · U.S. 2.32)
- Weekend total
- 3.31 (state 3.53 · U.S. 3.42)
- Nursing staff turnover
- 44.9 (state 44.5 · U.S. 45.8)%
- RN turnover
- 45.2 (state 39.9 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- May 15, 2026
- Health deficiencies (last cycle)
- 13.0 (state 10.1 · U.S. 9.3)
- From complaints
- 11
- Citations on record (3 years)
- 54 health · 26 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-05-15 | PASARR screening for Mental disorders or Intellectual Disabilities F0645 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-17 |
| 2026-05-15 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-17 |
| 2026-05-15 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-17 |
| 2026-05-15 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-17 |
| 2026-05-15 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-17 |
| 2026-05-15 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-17 |
| 2026-05-15 | Keep all essential equipment working safely. F0908 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-17 |
| 2026-03-17 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-17 |
| 2026-03-17 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-17 |
| 2025-12-30 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-01-29 |
| 2025-12-30 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-29 |
| 2025-12-01 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-01-06 |
| 2025-12-01 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919 · Environmental Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-06 |
| 2025-05-16 | The resident has the right to receive notices in a format and a language he or she understands. F0574 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-07-08 |
| 2025-05-16 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-07-08 |
| 2025-05-16 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-07-08 |
| 2025-05-16 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-07-08 |
| 2025-05-16 | Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-07-08 |
| 2025-05-16 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. F0943 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-07-08 |
| 2025-05-16 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. F0947 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-07-08 |
| 2025-05-16 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-08 |
| 2025-05-16 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-08 |
| 2025-05-16 | Assess the resident when there is a significant change in condition F0637 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-08 |
| 2025-05-16 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-08 |
| 2025-05-16 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-08 |
| 2025-05-16 | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. F0710 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-08 |
| 2025-05-16 | Dispose of garbage and refuse properly. F0814 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-08 |
| 2025-05-16 | Keep all essential equipment working safely. F0908 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-08 |
| 2025-05-16 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-08 |
| 2024-12-09 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919 · Environmental Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-21 |
| 2024-12-09 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-21 |
| 2024-09-09 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-16 |
| 2024-09-09 | Put firmly secured handrails on each side of hallways. F0924 · Environmental Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-16 |
| 2024-09-09 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-16 |
| 2024-09-09 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-16 |
| 2024-08-15 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. F0694 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-02 |
| 2024-08-15 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-02 |
| 2024-08-15 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-02 |
| 2024-08-15 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-02 |
| 2024-08-15 | Implement a program that monitors antibiotic use. F0881 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-02 |
| 2024-08-15 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-02 |
| 2024-08-15 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-02 |
| 2024-08-15 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-02 |
| 2024-08-15 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-02 |
| 2024-08-15 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-02 |
| 2024-08-15 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-02 |
| 2024-08-15 | Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-02 |
| 2024-08-15 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-02 |
| 2024-08-15 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-02 |
| 2024-08-15 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-02 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Willow Grove Holdco LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Manufacturers & Traders Trust Company (organization) | 5%+ Mortgage Interest · NOT APPLICABLE | |
| Manufacturers & Traders Trust Company (organization) | 5%+ Security Interest · NOT APPLICABLE | |
| Harman, Dina (individual) | Administrator · NOT APPLICABLE | |
| Long, Troy (individual) | Administrator · NOT APPLICABLE | |
| Marquis Limited LLC (organization) | Administrator · NOT APPLICABLE | |
| Posen, Mindee (individual) | Administrator · NOT APPLICABLE | |
| Reliant Pro Rehab LLC (organization) | Administrator · NOT APPLICABLE | |
| Tran, Derek (individual) | Administrator · NOT APPLICABLE | |
| Viroja, Yogesh (individual) | Administrator · NOT APPLICABLE | |
| Waller, Julie (individual) | Administrator · NOT APPLICABLE | |
| Waller, Julie (individual) | Corporate Director · NOT APPLICABLE | |
| Posen, Mindee (individual) | Corporate Officer · NOT APPLICABLE | |
| Rokeach, Fraide (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Flagler, Osher (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Kahanow, Aviva (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Levovitz, Tzvi (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Rokowsky, Yitzchok (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Harman, Dina (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Long, Troy (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Posen, Mindee (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Viroja, Yogesh (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Waller, Julie (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Marquis Limited LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Reliant Pro Rehab LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Tran, Derek (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Waller, Julie (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Willow Grove Post Acute?
Willow Grove Post Acute has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Pennsylvania.
How many beds does Willow Grove Post Acute have?
It has 109 certified beds and cares for about 95 residents per day.
Has Willow Grove Post Acute been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Willow Grove Post Acute?
It is part of Marquis Health Services and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Willow Grove Post Acute?
(215) 830-0400. The facility is located at 3485 Davisville Road, Hatboro, PA 19040.
Other nursing homes in Hatboro
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Luther Woods Nursing and Rehabilitation Center
Nursing Home · Hatboro, PA · 140 beds
★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.