Complete Care at Lehigh LLC
Nursing Home · Macungie, PA
Contact & location
1718 Spring Creek RoadMacungie, PA 18062
Lehigh County
- Phone
- (610) 366-0500
- ZIP code
- 18062 – all care providers
Facility details
- Certified beds
- 128
- Residents per day
- 121.9 (95% occupied)
- Ownership
- For profit - Corporation
- Chain
- Complete Care (85 facilities, avg 3.1★)
- Medicare certified since
- November 18, 1994
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.22 (state 3.89 · U.S. 3.86)
- Registered nurses (RN)
- 0.52 (state 0.79 · U.S. 0.69)
- Licensed practical nurses
- 0.97 (state 0.91 · U.S. 0.86)
- Nurse aides
- 1.73 (state 2.19 · U.S. 2.32)
- Weekend total
- 2.85 (state 3.53 · U.S. 3.42)
- Nursing staff turnover
- 43.0 (state 44.5 · U.S. 45.8)%
- RN turnover
- 52.6 (state 39.9 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- August 21, 2025
- Health deficiencies (last cycle)
- 8.0 (state 10.1 · U.S. 9.3)
- From complaints
- 3
- Citations on record (3 years)
- 14 health · 0 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-06-04 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Deficient, Provider has no plan of correction |
| 2026-06-04 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Deficient, Provider has no plan of correction |
| 2026-02-11 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-25 |
| 2025-08-21 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-10 |
| 2025-08-21 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-10 |
| 2025-08-21 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-10 |
| 2025-08-21 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-10 |
| 2025-08-21 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-10 |
| 2024-10-26 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-03 |
| 2024-07-12 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-09-10 |
| 2024-07-12 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-10 |
| 2024-07-12 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-10 |
| 2024-07-12 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-10 |
| 2024-07-12 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-10 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| PC PA Opcos LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| PC Wta Opco Holdco LLC (organization) | 5%+ Indirect Ownership Interest | |
| SMS 2021 Trust (organization) | 5%+ Indirect Ownership Interest | |
| Stein, Shalom (individual) | Corporate Officer · NOT APPLICABLE | |
| Schwartz, Hershel (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Complete Care at Lehigh LLC?
Complete Care at Lehigh LLC has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Pennsylvania.
How many beds does Complete Care at Lehigh LLC have?
It has 128 certified beds and cares for about 122 residents per day.
Has Complete Care at Lehigh LLC been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Complete Care at Lehigh LLC?
It is part of Complete Care and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Complete Care at Lehigh LLC?
(610) 366-0500. The facility is located at 1718 Spring Creek Road, Macungie, PA 18062.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.