Complete Care at Lehigh LLC

Nursing Home · Macungie, PA

CMS overall rating 3/5 For profit - Corporation

CMS certification number395939

Contact & location

1718 Spring Creek Road
Macungie, PA 18062
Lehigh County
Phone
(610) 366-0500
ZIP code
18062 – all care providers

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Facility details

Certified beds
128
Residents per day
121.9 (95% occupied)
Ownership
For profit - Corporation
Chain
Complete Care (85 facilities, avg 3.1★)
Medicare certified since
November 18, 1994
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.0
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 3.0
Quality measures★★★★★ 3/5
State avg 3.6
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.22 (state 3.89 · U.S. 3.86)
Registered nurses (RN)
0.52 (state 0.79 · U.S. 0.69)
Licensed practical nurses
0.97 (state 0.91 · U.S. 0.86)
Nurse aides
1.73 (state 2.19 · U.S. 2.32)
Weekend total
2.85 (state 3.53 · U.S. 3.42)
Nursing staff turnover
43.0 (state 44.5 · U.S. 45.8)%
RN turnover
52.6 (state 39.9 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
August 21, 2025
Health deficiencies (last cycle)
8.0 (state 10.1 · U.S. 9.3)
From complaints
3
Citations on record (3 years)
14 health · 0 fire safety
DateCitationSeverityStatus
2026-06-04 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Deficient, Provider has no plan of correction
2026-06-04 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Deficient, Provider has no plan of correction
2026-02-11 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-25
2025-08-21 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-10-10
2025-08-21 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-10-10
2025-08-21 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-10-10
2025-08-21 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-10-10
2025-08-21 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-10-10
2024-10-26 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-03
2024-07-12 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-09-10
2024-07-12 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-10
2024-07-12 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-10
2024-07-12 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-10
2024-07-12 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-10

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
PC PA Opcos LLC (organization)5%+ Direct Ownership Interest · 100%
PC Wta Opco Holdco LLC (organization)5%+ Indirect Ownership Interest
SMS 2021 Trust (organization)5%+ Indirect Ownership Interest
Stein, Shalom (individual)Corporate Officer · NOT APPLICABLE
Schwartz, Hershel (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Complete Care at Lehigh LLC?

Complete Care at Lehigh LLC has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Pennsylvania.

How many beds does Complete Care at Lehigh LLC have?

It has 128 certified beds and cares for about 122 residents per day.

Has Complete Care at Lehigh LLC been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Complete Care at Lehigh LLC?

It is part of Complete Care and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Complete Care at Lehigh LLC?

(610) 366-0500. The facility is located at 1718 Spring Creek Road, Macungie, PA 18062.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.