Ephrata Manor

Nursing Home · Ephrata, PA

CMS overall rating 4/5 Non profit - Corporation

CMS certification number395857

Contact & location

99 Bethany Road
Ephrata, PA 17522
Lancaster County
Phone
(717) 738-4940
ZIP code
17522 – all care providers

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Facility details

Certified beds
120
Residents per day
107.7 (90% occupied)
Ownership
Non profit - Corporation
Legal name
United Church of Christ Homes
Medicare certified since
August 7, 1991
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.0
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.0
Quality measures★★★★★ 4/5
State avg 3.6
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.22 (state 3.89 · U.S. 3.86)
Registered nurses (RN)
0.79 (state 0.79 · U.S. 0.69)
Licensed practical nurses
0.98 (state 0.91 · U.S. 0.86)
Nurse aides
2.45 (state 2.19 · U.S. 2.32)
Weekend total
3.86 (state 3.53 · U.S. 3.42)
Nursing staff turnover
43.5 (state 44.5 · U.S. 45.8)%
RN turnover
25.0 (state 39.9 · U.S. 42.9)%
Administrators who left
2 in the last year

Inspections

Last standard inspection
September 20, 2024
Health deficiencies (last cycle)
2.0 (state 10.1 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
11 health · 9 fire safety · includes actual harm
DateCitationSeverityStatus
2026-02-02 Provide medically-related social services to help each resident achieve the highest possible quality of life.
F0745 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-03
2024-09-20 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-18
2023-11-03 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2023-11-30
2023-11-03 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-30
2023-11-03 Assure that each resident’s assessment is updated at least once every 3 months.
F0638 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-30
2023-11-03 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-30
2023-11-03 Observe each nurse aide's job performance and give regular training.
F0730 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-30
2023-11-03 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-30
2023-11-03 Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
F0947 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-30
2022-12-16 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-01-30
2022-12-16 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-01-30

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $13,845 in fines.

DateTypeAmount
2023-11-03Fine$13,845

Ownership & management

NameRoleSince
United Church of Christ Homes (organization)5%+ Direct Ownership Interest · 100%
Blose, Leroy (individual)Administrator · NOT APPLICABLE
Boone, Rebecca (individual)Administrator · NOT APPLICABLE
Chmielewski, Jamie (individual)Administrator · NOT APPLICABLE
Cliftonlarsonallen LLP (organization)Administrator · NOT APPLICABLE
Connelly, Crystal (individual)Administrator · NOT APPLICABLE
Conrad Siegel Investment Advisors, INC (organization)Administrator · NOT APPLICABLE
Costanzo, Amanda (individual)Administrator · NOT APPLICABLE
Deaner, Kay (individual)Administrator · NOT APPLICABLE
Dierolf, Lori (individual)Administrator · NOT APPLICABLE
Domingos, Tita (individual)Administrator · NOT APPLICABLE
Eyster, Sharon (individual)Administrator · NOT APPLICABLE
Fields, Meredith (individual)Administrator · NOT APPLICABLE
Fields, Tony (individual)Administrator · NOT APPLICABLE
Fulton Bank, N.A. (organization)Administrator · NOT APPLICABLE
Gagnon, Tempest (individual)Administrator · NOT APPLICABLE
Gourley, Ronald (individual)Administrator · NOT APPLICABLE
Harlan, Shaun (individual)Administrator · NOT APPLICABLE
Hein, Dwight (individual)Administrator · NOT APPLICABLE
Kern, Craig (individual)Administrator · NOT APPLICABLE
Loretan, William (individual)Administrator · NOT APPLICABLE
Lyons, James (individual)Administrator · NOT APPLICABLE
Marsh and McLennan Companies, INC (organization)Administrator · NOT APPLICABLE
Paul, Emerson (individual)Administrator · NOT APPLICABLE
Pennsylvania Association of Director of Nursing Administration (Padona (organization)Administrator · NOT APPLICABLE
Prinz, Donna (individual)Administrator · NOT APPLICABLE
Rankin, Christopher (individual)Administrator · NOT APPLICABLE
Rieker, John (individual)Administrator · NOT APPLICABLE
RKL LLP (organization)Administrator · NOT APPLICABLE
Russell, Galen (individual)Administrator · NOT APPLICABLE
Shelly, Craig (individual)Administrator · NOT APPLICABLE
Troutman, Christopher (individual)Administrator · NOT APPLICABLE
Velez, Victoria (individual)Administrator · NOT APPLICABLE
Weiser, Neil (individual)Administrator · NOT APPLICABLE
Womack, Kenneth (individual)Administrator · NOT APPLICABLE
Yoder, Jessica (individual)Administrator · NOT APPLICABLE
Eyster, Sharon (individual)Corporate Officer · NOT APPLICABLE
Fields, Meredith (individual)Corporate Officer · NOT APPLICABLE
Gourley, Ronald (individual)Corporate Officer · NOT APPLICABLE
Blose, Leroy (individual)Managing Control - Governing Body · NOT APPLICABLE
Boone, Rebecca (individual)Managing Control - Governing Body · NOT APPLICABLE
Deaner, Kay (individual)Managing Control - Governing Body · NOT APPLICABLE
Domingos, Tita (individual)Managing Control - Governing Body · NOT APPLICABLE
Fields, Tony (individual)Managing Control - Governing Body · NOT APPLICABLE
Hein, Dwight (individual)Managing Control - Governing Body · NOT APPLICABLE
Kern, Craig (individual)Managing Control - Governing Body · NOT APPLICABLE
Lyons, James (individual)Managing Control - Governing Body · NOT APPLICABLE
Paul, Emerson (individual)Managing Control - Governing Body · NOT APPLICABLE
Prinz, Donna (individual)Managing Control - Governing Body · NOT APPLICABLE
Rankin, Christopher (individual)Managing Control - Governing Body · NOT APPLICABLE
Rieker, John (individual)Managing Control - Governing Body · NOT APPLICABLE
Russell, Galen (individual)Managing Control - Governing Body · NOT APPLICABLE
Womack, Kenneth (individual)Managing Control - Governing Body · NOT APPLICABLE
Chmielewski, Jamie (individual)Operational/managerial Control · NOT APPLICABLE
Cliftonlarsonallen LLP (organization)Operational/managerial Control · NOT APPLICABLE
Connelly, Crystal (individual)Operational/managerial Control · NOT APPLICABLE
Conrad Siegel Investment Advisors, INC (organization)Operational/managerial Control · NOT APPLICABLE
Costanzo, Amanda (individual)Operational/managerial Control · NOT APPLICABLE
Dierolf, Lori (individual)Operational/managerial Control · NOT APPLICABLE
Eyster, Sharon (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Ephrata Manor?

Ephrata Manor has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Pennsylvania.

How many beds does Ephrata Manor have?

It has 120 certified beds and cares for about 108 residents per day.

Has Ephrata Manor been fined?

Yes. CMS lists 1 penalty totaling $13,845 in the last three years.

What is the phone number of Ephrata Manor?

(717) 738-4940. The facility is located at 99 Bethany Road, Ephrata, PA 17522.

Other nursing homes in Ephrata

Compare all nursing homes in Ephrata, PA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.