Lakeside at Willow Valley
Nursing Home · Willow Street, PA
Contact & location
300 Willow Valley Lakes DriveWillow Street, PA 17584
Lancaster County
- Phone
- (717) 464-9542
- ZIP code
- 17584 – all care providers
Facility details
- Certified beds
- 80
- Residents per day
- 51.1 (64% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Willow Valley Communities
- Medicare certified since
- January 1, 1989
- Participates in
- Medicare
- Continuing care
- Part of a continuing care retirement community
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.87 (state 3.89 · U.S. 3.86)
- Registered nurses (RN)
- 1.42 (state 0.79 · U.S. 0.69)
- Licensed practical nurses
- 0.70 (state 0.91 · U.S. 0.86)
- Nurse aides
- 2.75 (state 2.19 · U.S. 2.32)
- Weekend total
- 4.36 (state 3.53 · U.S. 3.42)
- Nursing staff turnover
- 36.5 (state 44.5 · U.S. 45.8)%
- RN turnover
- 20.0 (state 39.9 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- January 16, 2026
- Health deficiencies (last cycle)
- 0.0 (state 10.1 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 1 health · 3 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2024-12-04 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-29 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Willow Valley Communities (organization) | 5%+ Direct Ownership Interest · 100% | |
| Allmond, Susan (individual) | Corporate Director · NOT APPLICABLE | |
| Kemrer, John (individual) | Corporate Director · NOT APPLICABLE | |
| Barley, Jane (individual) | Corporate Officer · NOT APPLICABLE | |
| Brant, Leslie (individual) | Corporate Officer · NOT APPLICABLE | |
| Gerner, Elric (individual) | Corporate Officer · NOT APPLICABLE | |
| Gilbert, Jill (individual) | Corporate Officer · NOT APPLICABLE | |
| Grant, Gerald (individual) | Corporate Officer · NOT APPLICABLE | |
| Mashner, Marvin (individual) | Corporate Officer · NOT APPLICABLE | |
| Loose, Kristen (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Lakeside at Willow Valley?
Lakeside at Willow Valley has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Pennsylvania.
How many beds does Lakeside at Willow Valley have?
It has 80 certified beds and cares for about 51 residents per day.
Has Lakeside at Willow Valley been fined?
CMS lists no federal fines or payment denials in the last three years.
What is the phone number of Lakeside at Willow Valley?
(717) 464-9542. The facility is located at 300 Willow Valley Lakes Drive, Willow Street, PA 17584.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.