Willow Brook Rehabilitation and Healthcare Center
Nursing Home · Kutztown, PA
Contact & location
120 Trexler AvenueKutztown, PA 19530
Berks County
- Phone
- (610) 683-6220
- ZIP code
- 19530 – all care providers
Facility details
- Certified beds
- 140
- Residents per day
- 130.7 (93% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Willow Brook Rehabilitation and Healthcare Center LLC
- Chain
- Prestige Healthcare Administrative Services (15 facilities, avg 3.2★)
- Medicare certified since
- November 7, 1984
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.49 (state 3.89 · U.S. 3.86)
- Registered nurses (RN)
- 0.49 (state 0.79 · U.S. 0.69)
- Licensed practical nurses
- 0.93 (state 0.91 · U.S. 0.86)
- Nurse aides
- 2.07 (state 2.19 · U.S. 2.32)
- Weekend total
- 3.28 (state 3.53 · U.S. 3.42)
- Nursing staff turnover
- 41.4 (state 44.5 · U.S. 45.8)%
- RN turnover
- 62.5 (state 39.9 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- March 27, 2026
- Health deficiencies (last cycle)
- 5.0 (state 10.1 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 7 health · 19 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-06-18 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-07-16 |
| 2026-03-27 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. F0694 · Quality of Life and Care Deficiencies |
J Immediate jeopardy to resident health or safety |
Corrected 2026-05-06 |
| 2026-03-27 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-05-05 |
| 2026-03-27 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-05 |
| 2026-03-27 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-05 |
| 2024-03-15 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-04-16 |
| 2024-03-15 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2024-04-16 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $8,281 in fines.
| Date | Type | Amount |
|---|---|---|
| 2026-03-27 | Fine | $8,281 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Willow Brook Rehab LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Clyde II LLC (organization) | 5%+ Indirect Ownership Interest · 10% | |
| PA Noble Parentco LLC (organization) | 5%+ Indirect Ownership Interest · 70% | |
| Star PA I Holdings LLC (organization) | 5%+ Indirect Ownership Interest · 20% | |
| Stern, Moshe (individual) | 5%+ Indirect Ownership Interest | |
| Springman, Kathleen (individual) | Administrator · NOT APPLICABLE | |
| Springman, Kathleen (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Willow Brook Rehabilitation and Healthcare Center?
Willow Brook Rehabilitation and Healthcare Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Pennsylvania.
How many beds does Willow Brook Rehabilitation and Healthcare Center have?
It has 140 certified beds and cares for about 131 residents per day.
Has Willow Brook Rehabilitation and Healthcare Center been fined?
Yes. CMS lists 1 penalty totaling $8,281 in the last three years.
Who owns Willow Brook Rehabilitation and Healthcare Center?
It is part of Prestige Healthcare Administrative Services and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Willow Brook Rehabilitation and Healthcare Center?
(610) 683-6220. The facility is located at 120 Trexler Avenue, Kutztown, PA 19530.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.