Willowbrooke Court-Spring Hous

Nursing Home · Lower Gwynedd, PA

CMS overall rating 5/5 Non profit - Corporation

CMS certification number395495

Contact & location

728 Norristown Road
Lower Gwynedd, PA 19002
Montgomery County
Phone
(215) 628-3545
ZIP code
19002 – all care providers

Open in Google Maps

Facility details

Certified beds
16
Residents per day
10.0 (63% occupied)
Ownership
Non profit - Corporation
Legal name
Acts Retirement-Life Communities INC
Chain
Acts Retirement-Life Communities (27 facilities, avg 4.7★)
Medicare certified since
January 31, 1981
Participates in
Medicare
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.0
Health inspections★★★★★ 5/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.0
Quality measures★★★★★ 5/5
State avg 3.6
Long-stay qualityNot rated
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.05 (state 3.89 · U.S. 3.86)
Registered nurses (RN)
1.25 (state 0.79 · U.S. 0.69)
Licensed practical nurses
0.60 (state 0.91 · U.S. 0.86)
Nurse aides
2.19 (state 2.19 · U.S. 2.32)
Weekend total
3.81 (state 3.53 · U.S. 3.42)
Nursing staff turnover
—
RN turnover
—

Inspections

Last standard inspection
April 2, 2026
Health deficiencies (last cycle)
0.0 (state 10.1 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
1 health · 11 fire safety
DateCitationSeverityStatus
2024-05-28 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-28

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Acts Retirement-Life Communities INC (organization)5%+ Mortgage Interest · NOT APPLICABLE
Acts Management Services, INC. (organization)Administrator · NOT APPLICABLE
Acts Retirement-Life Communities INC (organization)Administrator · NOT APPLICABLE
Acts Retirement-Life Communities Management, LLC (organization)Administrator · NOT APPLICABLE
Ahern, Susan (individual)Administrator · NOT APPLICABLE
Baker Tilly Advisory Group LP (organization)Administrator · NOT APPLICABLE
Baker Tilly US LLP (organization)Administrator · NOT APPLICABLE
Chalfin, Robert (individual)Administrator · NOT APPLICABLE
Christiansen, Karen (individual)Administrator · NOT APPLICABLE
Fox, Glenn (individual)Administrator · NOT APPLICABLE
Grant, Gerald (individual)Administrator · NOT APPLICABLE
Siegfried, Susan (individual)Administrator · NOT APPLICABLE
U.S. Bank (organization)Administrator · NOT APPLICABLE
Allmond, Susan (individual)Corporate Director · NOT APPLICABLE
Brod, Kathryn (individual)Corporate Director · NOT APPLICABLE
Callaway, Warren (individual)Corporate Director · NOT APPLICABLE
Chamberlain, Linda (individual)Corporate Director · NOT APPLICABLE
Christiansen, Karen (individual)Corporate Director · NOT APPLICABLE
Detweiler, Harold (individual)Corporate Director · NOT APPLICABLE
Esterhai, John (individual)Corporate Director · NOT APPLICABLE
Gerner, Elric (individual)Corporate Director · NOT APPLICABLE
Glynn, James (individual)Corporate Director · NOT APPLICABLE
Grant, Gerald (individual)Corporate Director · NOT APPLICABLE
Greer, Jason (individual)Corporate Director · NOT APPLICABLE
Kelly, Michael (individual)Corporate Director · NOT APPLICABLE
Lammers, John (individual)Corporate Director · NOT APPLICABLE
Lawson, Daniel (individual)Corporate Director · NOT APPLICABLE
Mashner, Marvin (individual)Corporate Director · NOT APPLICABLE
Middlebrooks, Daniel (individual)Corporate Director · NOT APPLICABLE
Reichard, Dawn (individual)Corporate Director · NOT APPLICABLE
Ahern, Susan (individual)Corporate Officer · NOT APPLICABLE
Christiansen, Karen (individual)Corporate Officer · NOT APPLICABLE
Fox, Glenn (individual)Corporate Officer · NOT APPLICABLE
Gerner, Elric (individual)Corporate Officer · NOT APPLICABLE
Grant, Gerald (individual)Corporate Officer · NOT APPLICABLE
Lawson, Daniel (individual)Corporate Officer · NOT APPLICABLE
Mashner, Marvin (individual)Corporate Officer · NOT APPLICABLE
Acts Acquisition and Development Company LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Acts Alliance Management LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Acts Communities of Maryland, INC. (organization)Indirect Ownership Interest · NOT APPLICABLE
Acts Legacy Foundation, INC. (organization)Indirect Ownership Interest · NOT APPLICABLE
Acts Retirement Services, INC (organization)Indirect Ownership Interest · NOT APPLICABLE
Acts Retirement-Life Communities Management, LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Acts Signature Community Services INC (organization)Indirect Ownership Interest · NOT APPLICABLE
Bonita Springs Retirement Village INC (organization)Indirect Ownership Interest · NOT APPLICABLE
Mease Life INC (organization)Indirect Ownership Interest · NOT APPLICABLE
Acts Management Services, INC. (organization)Operational/managerial Control · NOT APPLICABLE
Acts Retirement-Life Communities INC (organization)Operational/managerial Control · NOT APPLICABLE
Acts Retirement-Life Communities Management, LLC (organization)Operational/managerial Control · NOT APPLICABLE
Ahern, Susan (individual)Operational/managerial Control · NOT APPLICABLE
Christiansen, Karen (individual)Operational/managerial Control · NOT APPLICABLE
Fox, Glenn (individual)Operational/managerial Control · NOT APPLICABLE
Grant, Gerald (individual)Operational/managerial Control · NOT APPLICABLE
U.S. Bank (organization)Trustee Of The Snf · NOT APPLICABLE

Frequently asked questions

What is the rating of Willowbrooke Court-Spring Hous?

Willowbrooke Court-Spring Hous has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Pennsylvania.

How many beds does Willowbrooke Court-Spring Hous have?

It has 16 certified beds and cares for about 10 residents per day.

Has Willowbrooke Court-Spring Hous been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Willowbrooke Court-Spring Hous?

It is part of Acts Retirement-Life Communities and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Willowbrooke Court-Spring Hous?

(215) 628-3545. The facility is located at 728 Norristown Road, Lower Gwynedd, PA 19002.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.