Northern Dauphin Nursing and Rehabilitation Center

Nursing Home · Millersburg, PA

CMS overall rating 2/5 Abuse citation For profit - Corporation

CMS certification number395428
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

990 Medical Road
Millersburg, PA 17061
Dauphin County
Phone
(717) 692-4751
ZIP code
17061 – all care providers

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Facility details

Certified beds
194
Residents per day
166.3 (86% occupied)
Ownership
For profit - Corporation
Legal name
Premier at Susquehanna for Nursing and Rehabilitation LLC
Medicare certified since
July 1, 1979
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.0
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 3.0
Quality measures★★★★★ 4/5
State avg 3.6
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.20 (state 3.89 · U.S. 3.86)
Registered nurses (RN)
0.46 (state 0.79 · U.S. 0.69)
Licensed practical nurses
0.80 (state 0.91 · U.S. 0.86)
Nurse aides
1.94 (state 2.19 · U.S. 2.32)
Weekend total
2.80 (state 3.53 · U.S. 3.42)
Nursing staff turnover
50.6 (state 44.5 · U.S. 45.8)%
RN turnover
35.0 (state 39.9 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
June 12, 2025
Health deficiencies (last cycle)
9.0 (state 10.1 · U.S. 9.3)
From complaints
3
Citations on record (3 years)
41 health · 0 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-12-23 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-20
2025-10-22 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-10-20
2025-06-12 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-07-23
2025-06-12 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-07-23
2025-06-12 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-07-23
2025-06-12 Provide or obtain dental services for each resident.
F0791 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-07-23
2025-06-12 Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
F0887 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-07-23
2025-06-12 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-23
2025-06-12 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-23
2025-05-06 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-27
2024-12-10 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-14
2024-12-10 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-14
2024-12-10 Provide timely, quality laboratory services/tests to meet the needs of residents.
F0770 · Administration Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-14
2024-10-30 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-18
2024-07-11 Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
F0836 · Administration Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2024-08-13
2024-07-11 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-08-13
2024-07-11 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-08-13
2024-07-11 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-08-13
2024-07-11 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-08-13
2024-07-11 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-08-13
2024-07-11 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-08-13
2024-07-11 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-13
2024-07-11 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-13
2024-07-11 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-13
2024-07-11 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-13
2024-07-11 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-13
2024-07-11 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-13
2024-04-19 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-08
2023-10-05 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2023-10-17
2023-10-05 Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
F0836 · Administration Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-17
2023-09-14 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2023-10-19
2023-09-14 Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
F0676 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-10-19
2023-09-14 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-10-19
2023-09-14 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-10-19
2023-09-14 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-11-08
2023-09-14 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-19
2023-09-14 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-19
2023-09-14 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-19
2023-09-14 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-19
2023-09-14 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-19
2023-09-14 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-19

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $11,921 in fines.

DateTypeAmount
2023-09-14Fine$11,921

Ownership & management

NameRoleSince
Premier Members (organization)5%+ Direct Ownership Interest · 100%
El Buckeye East LLC (organization)5%+ Indirect Ownership Interest · 25%
Gamzeh, Kathleen (individual)5%+ Indirect Ownership Interest · 25%
Glatzer, Akiva (individual)5%+ Indirect Ownership Interest · 25%
990 Medical Road Propco LLC (organization)Administrator · NOT APPLICABLE
Clinical Consulting Services LLC (organization)Administrator · NOT APPLICABLE
Dalberto, Pamela (individual)Administrator · NOT APPLICABLE
Ettlinger, Robert (individual)Administrator · NOT APPLICABLE
Summation Financial Services LLC (organization)Administrator · NOT APPLICABLE
Clinical Consulting Services LLC (organization)Operational/managerial Control · NOT APPLICABLE
Dalberto, Pamela (individual)Operational/managerial Control · NOT APPLICABLE
Ettlinger, Robert (individual)Operational/managerial Control · NOT APPLICABLE
Priority Care Group LLC (organization)Operational/managerial Control · NOT APPLICABLE
Summation Financial Services LLC (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Northern Dauphin Nursing and Rehabilitation Center?

Northern Dauphin Nursing and Rehabilitation Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Pennsylvania.

How many beds does Northern Dauphin Nursing and Rehabilitation Center have?

It has 194 certified beds and cares for about 166 residents per day.

Has Northern Dauphin Nursing and Rehabilitation Center been fined?

Yes. CMS lists 1 penalty totaling $11,921 in the last three years.

What is the phone number of Northern Dauphin Nursing and Rehabilitation Center?

(717) 692-4751. The facility is located at 990 Medical Road, Millersburg, PA 17061.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.