Quality Life Services - Sugar Creek

Nursing Home · Worthington, PA

CMS overall rating 2/5 For profit - Limited Liability company

CMS certification number395410

Contact & location

120 Lakeside Drive
Worthington, PA 16262
Armstrong County
Phone
(724) 445-3146
ZIP code
16262 – all care providers

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Facility details

Certified beds
114
Residents per day
108.4 (95% occupied)
Ownership
For profit - Limited Liability company
Legal name
Quality Life Services - Sugar Creek, LLC
Chain
Quality Life Services (10 facilities, avg 2.7★)
Medicare certified since
April 6, 1978
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.0
Health inspections★★★★★ 1/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 3.0
Quality measures★★★★★ 5/5
State avg 3.6
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.45 (state 3.89 · U.S. 3.86)
Registered nurses (RN)
0.58 (state 0.79 · U.S. 0.69)
Licensed practical nurses
0.96 (state 0.91 · U.S. 0.86)
Nurse aides
1.91 (state 2.19 · U.S. 2.32)
Weekend total
3.17 (state 3.53 · U.S. 3.42)
Nursing staff turnover
43.6 (state 44.5 · U.S. 45.8)%
RN turnover
33.3 (state 39.9 · U.S. 42.9)%
Administrators who left
3 in the last year

Inspections

Last standard inspection
June 5, 2026
Health deficiencies (last cycle)
13.0 (state 10.1 · U.S. 9.3)
From complaints
4
Citations on record (3 years)
44 health · 5 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-06-05 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-07-23
2026-06-05 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-07-23
2026-06-05 Provide medically-related social services to help each resident achieve the highest possible quality of life.
F0745 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-07-23
2026-06-05 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-07-23
2026-06-05 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-23
2026-06-05 Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
F0676 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-23
2026-06-05 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-23
2026-06-05 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
F0744 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-23
2026-06-05 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-23
2026-03-05 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805 · Nutrition and Dietary Deficiencies · complaint inspection
K
Immediate jeopardy to resident health or safety
Corrected 2026-04-09
2026-03-05 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-04-09
2026-03-05 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-09
2026-03-05 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835 · Administration Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-09
2025-05-16 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-07-02
2025-05-16 Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
F0568 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-07-02
2025-05-16 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-07-02
2025-05-16 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-02
2025-05-16 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-02
2025-05-16 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-02
2025-05-16 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-02
2025-05-16 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-02
2025-05-16 Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
F0627 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-02
2025-05-16 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-02
2025-05-16 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-02
2025-05-16 Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F0694 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-02
2025-05-16 Provide care or services that was trauma informed and/or culturally competent.
F0699 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-02
2025-05-16 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-02
2025-05-16 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-02
2025-05-16 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-02
2025-05-16 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-02
2024-06-14 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-07-12
2024-06-14 Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
F0622 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-12
2024-06-14 Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
F0691 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-12
2024-06-14 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-12
2024-06-14 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-12
2024-06-14 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-12
2024-06-14 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-12
2024-06-14 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-12
2024-06-14 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-12
2024-06-14 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-12
2024-06-14 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-12
2024-05-08 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
L
Immediate jeopardy to resident health or safety
Corrected 2024-06-04
2024-05-08 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835 · Administration Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2024-06-04
2024-05-08 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-04

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

3 penalties in the last three years, including $246,480 in fines.

DateTypeAmount
2026-03-05Fine$91,245
2024-05-08Payment Denial22 days payment denial
2024-05-08Fine$155,235

Ownership & management

NameRoleSince
Carter, Christine (individual)Administrator · NOT APPLICABLE
Encova Mutual Insurance Group INC (organization)Administrator · NOT APPLICABLE
First National Insurance Agency (organization)Administrator · NOT APPLICABLE
Kania, Tonia (individual)Administrator · NOT APPLICABLE
Lopiccolo, Bonnie (individual)Administrator · NOT APPLICABLE
Mercurio, Richard (individual)Administrator · NOT APPLICABLE
Nicholas, Lawrence (individual)Administrator · NOT APPLICABLE
Stafford, Lisa (individual)Administrator · NOT APPLICABLE
Sugar Creek Rest, INC (organization)Administrator · NOT APPLICABLE
Markivich, Michael (individual)Operational/managerial Control · NOT APPLICABLE
Nicholas, Lawrence (individual)Operational/managerial Control · NOT APPLICABLE
Tack-Beardsley, Susan (individual)Operational/managerial Control · NOT APPLICABLE
Tack-Yurek, Mary (individual)Operational/managerial Control · NOT APPLICABLE
Tack, Steven (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Quality Life Services - Sugar Creek?

Quality Life Services - Sugar Creek has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Pennsylvania.

How many beds does Quality Life Services - Sugar Creek have?

It has 114 certified beds and cares for about 108 residents per day.

Has Quality Life Services - Sugar Creek been fined?

Yes. CMS lists 3 penalties totaling $246,480 in the last three years.

Who owns Quality Life Services - Sugar Creek?

It is part of Quality Life Services and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Quality Life Services - Sugar Creek?

(724) 445-3146. The facility is located at 120 Lakeside Drive, Worthington, PA 16262.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.