Laurel Center

Nursing Home · Hamburg, PA

CMS overall rating 3/5 Abuse citation For profit - Corporation

CMS certification number395408
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

125 Holly Road
Hamburg, PA 19526
Berks County
Phone
(610) 562-2284
ZIP code
19526 – all care providers

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Facility details

Certified beds
130
Residents per day
119.0 (92% occupied)
Ownership
For profit - Corporation
Legal name
125 Holly Road Operations LLC
Chain
Genesis Healthcare (184 facilities, avg 2.4★)
Medicare certified since
August 16, 1977
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.0
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 3.0
Quality measures★★★★★ 5/5
State avg 3.6
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.45 (state 3.89 · U.S. 3.86)
Registered nurses (RN)
0.57 (state 0.79 · U.S. 0.69)
Licensed practical nurses
0.98 (state 0.91 · U.S. 0.86)
Nurse aides
1.90 (state 2.19 · U.S. 2.32)
Weekend total
3.21 (state 3.53 · U.S. 3.42)
Nursing staff turnover
34.9 (state 44.5 · U.S. 45.8)%
RN turnover
29.4 (state 39.9 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
September 13, 2024
Health deficiencies (last cycle)
3.0 (state 10.1 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
9 health · 0 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-01-29 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
K
Immediate jeopardy to resident health or safety
Corrected 2026-03-03
2026-01-29 Provide care or services that was trauma informed and/or culturally competent.
F0699 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2026-03-03
2025-05-30 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2025-07-09
2024-09-13 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-21
2023-10-12 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-22
2023-10-12 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-22
2023-10-12 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2023-11-22
2023-10-12 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2023-11-22
2022-11-17 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-12-20

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $76,918 in fines.

DateTypeAmount
2026-01-29Fine$76,918

Ownership & management

NameRoleSince
Genesis PA Holdings LLC (organization)5%+ Direct Ownership Interest · 100%
Fc-Gen Operations Investment LLC (organization)5%+ Indirect Ownership Interest
Gen Operations I LLC (organization)5%+ Indirect Ownership Interest
Gen Operations II LLC (organization)5%+ Indirect Ownership Interest
Genesis Healthcare INC (organization)5%+ Indirect Ownership Interest
Genesis Healthcare LLC (organization)5%+ Indirect Ownership Interest
Genesis Holdings LLC (organization)5%+ Indirect Ownership Interest
Genesis Operations LLC (organization)5%+ Indirect Ownership Interest
GHC Holdings LLC (organization)5%+ Indirect Ownership Interest
Senior Care Genesis LLC (organization)5%+ Indirect Ownership Interest
Sun Healthcare Group INC (organization)5%+ Indirect Ownership Interest
Whitman, Arnold (individual)5%+ Indirect Ownership Interest
Genesis Operations LLC (organization)Administrator · NOT APPLICABLE
Koch, Cheryl (individual)Administrator · NOT APPLICABLE
Whitman, Arnold (individual)Corporate Director · NOT APPLICABLE
Berg, Michael (individual)Corporate Officer · NOT APPLICABLE
Koch, Cheryl (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Laurel Center?

Laurel Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Pennsylvania.

How many beds does Laurel Center have?

It has 130 certified beds and cares for about 119 residents per day.

Has Laurel Center been fined?

Yes. CMS lists 1 penalty totaling $76,918 in the last three years.

Who owns Laurel Center?

It is part of Genesis Healthcare and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Laurel Center?

(610) 562-2284. The facility is located at 125 Holly Road, Hamburg, PA 19526.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.